Clarks
Deira City Centre, 27th Street - Shop 104 First Floor - Dubai - United Arab Emirates
Clarks is a shoe store and taxi service located in Dubai, United Arab Emirates. The average rating of this business is 4.00 out of 5 stars based on 17 reviews. The street address of this business is Deira City Centre, 27th Street - Shop 104 First Floor - Dubai - United Arab Emirates. Clarks is open seven days a week from 10:00am to 12:00am.
- Clarks is located at Deira City Centre, 27th Street - Shop 104 First Floor - Dubai - United Arab Emirates.
- The contact number of Clarks is +971 4 294 8266
1 Lemuel Parame 46 months ago
Secondly, because of that excellent experience I decided to go back on 19 Dec, and plan to purchase another two pairs, but lo and behold, my experience was in the opposite spectrum of what Suraj provided me. It was bad. The two supervisors on duty, double team and expressly told me that I am in the way of the other customers path while I'm trying to find the right shoe sizes.
it is ok to manage the flow of traffic in the store, I don't have a problem with that, but what made me upset was in the manner they did it. I was told I was in the way while they moved the boxes, no permission was asked.
the first it happened, I let it pass, but I was feeling bad already. it made me uncomfortable. and then it happened again with the second supervisor, five minutes apart from the first supervisor, the action to move the boxes was deliberate and pointed. This action disorganised the order of how I arranged the boxes.
and the next thing, we are yelling at each other, the two of them against me.
I remembered saying why didn't you ask permission, and I was told "I don't need permission to move the boxes unless I take the boxes and return it to the back."
I was embarrassed, upset, and felt denied of a good experience.
if only, they treated me like an adult, it would have been a different outcome, instead I felt like a kid, being educated, being scolded.
They were high and mighty, did not apologise even, and continued to defend their position.
i thought, I would be fine after a few days, but the bad experience keeps playing in my head even after a few days.
Great shoes but very inconsistent customer service from staff - it runs from being excellent to being the worst.
I was a repeat customer but they did not see that as an opportunity.
if only they have 5 more minutes to spare with their patience, I could have purchased those shoes, and they would have a satisfied customer and them - two less pairs of inventory.
5 Leyla Bishe 43 months ago
1 Ankit “ank” Malik1990 58 months ago
We went for shopping today, We had a very bad experience with Mr. OMER ABDELA HUSSIEN at Clarks Deira City Centre. He was very rude with us while asking on warranty, He replied that "YOU ARE BUYING A SHOES NOT AN ELECTRONIC GOODS" Also he said If you want to buy a Clarks shoes made of 2021, you must go to ENGLAND to find that. We bought the shoes only because of the brand image, which clarks has throughout the world. Staff like Mr OMER are really SPOILING the fame of CLARKS Brand, this could be the reason WHY your shop at Deira City Centre was completely empty on a weekend, When the entire mall and other renowned brands were fully crowded by the customers. #WorstCustomerService, #NoTalkingSense, #Rude Behavior.
5 Accentuate Media 46 months ago
4 Servant of Allah- The Almighty 58 months ago
5 shivon thadhani 58 months ago
5 Reem B 58 months ago
5 Ephraim Ekeji 46 months ago
| Friday | 10:00am - 12:00am |
|---|---|
| Saturday | 10:00am - 12:00am |
| Sunday | 10:00am - 10:00pm |
| Monday | 10:00am - 10:00pm |
| Tuesday | 10:00am - 10:00pm |
| Wednesday | 10:00am - 10:00pm |
| Thursday | 10:00am - 12:00am |
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