61 reviews

Dnata Travel

Name: Dnata Travel
Address: Dubai, United Arab Emirates
Rating: 3.7

Dubai

Terminal 2 Al Quds St - Dubai - United Arab Emirates

Travel agency Transport interchange

+971 4 299 5538

Photos

About

Dnata Travel is a travel agency and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 3.70 out of 5 stars based on 61 reviews. The street address of this business is Terminal 2 Al Quds St - Dubai - United Arab Emirates. Dnata Travel is open seven days a week 24 hours a day.

FAQs

Where Dnata Travel is located at?: Dnata Travel is located at Terminal 2 Al Quds St - Dubai - United Arab Emirates.
What is the contact number of Dnata Travel?: The contact number of Dnata Travel is +971 4 299 5538

Reviews

1 Роман Удалов 34 months ago

I do not recommend buying tickets here. Not an honest company, not professional employees. Lost time and money with dnata airport Dubai.
More: I bought 2 air tickets on 04.04.23 to dnata airport Dubai on the route Johannesburg - Dubai. When buying, he asked me to sell me fully refundable tickets. A dnata airport Dubai employee assured me that the tickets are fully refundable and with a maximum fine of 100 usd for 2 tickets. And I can return the money for the tickets in Johannesburg. While in Johannesburg, I needed to return the money for the tickets, but it turned out that there is no dnata airport representative office in Johannesburg. I contacted dnata airport by phone and requested a refund. The dnata airport employee started to evade the refund, but after 3 days of negotiations, he agreed to return the money with a fine of 100 usd + 280 aed for each ticket. total 400 usd fine for tickets with a total value of 600 usd. But they can only give money to Dubai, in cash. They did not offer another way, despite the fact that I was in another country and could not pick up this money (I also have no acquaintances in Dubai and I reported this). Then I decided to change the departure date. But dnata airport could not do this either. To change the date of departure, you need to personally fly to dnata airport Dubai or call (in roaming) the support service in Dubai (the eternal waiting line, I could not get through). They could not change the departure date via email. Here are the names and positions of incompetent dnata airport employees:
Somayyah Rahimi (Resv/Sales Supervisor)
Sameer Nazimudeen (Reservation & Sales Supervisor)
Mohd. Rgheed alhashemy

Conclusion: if the company's employees are not competent, and the management does not follow their work, then the management is not competent either. This means that the whole company is incompetent. I hope my review will be useful and save you from wasting time and money if you are thinking about working with dnata airport.

1 Khalil Ashoobi 41 months ago

Hi. Im so unhappy with dnata terminal 2. They did broken my luggage bag. I had told them. They didnt help me.

1 Mohamed Abdelhamid 40 months ago

Worst people and worst customer service at the airport, rude and frustrating

3 Ibrahim Nofal 46 months ago

The ticketing department is quick to respond, but you need a miracle to reach the visa department by phone

4 Feras Assani 45 months ago

Good service but hard to reach them

5 VK Prasad 46 months ago

friendly staff, essentials for traveling is done with extreme care, I wish to go there again.

5 Vijay Jha 46 months ago

Most of the Danata offices mentioned in Google are closed.
This office is still working at Deira Clock Towers.