53 reviews

Dreamdays.ae

Name: Dreamdays.ae
Address: Dubai, United Arab Emirates
Rating: 3.8

Dubai

Offices, Ibn Battuta Gate - 804D, 8th Floor, 5th Interchange - Sheikh Zayed Rd - Dubai - United Arab Emirates

Corporate gift supplier Adventure sports Boat tour agency Gift shop Helicopter tour agency Sightseeing tour agency Tour agency Tour operator Tourist attraction Travel agency Bus stop

+971 58 550 2080

Photos

About

Dreamdays.ae is a corporate gift supplier, adventure sports, boat tour agency, gift shop, helicopter tour agency, sightseeing tour agency, tour agency, tour operator, tourist attraction, travel agency and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 53 reviews. The street address of this business is Offices, Ibn Battuta Gate - 804D, 8th Floor, 5th Interchange - Sheikh Zayed Rd - Dubai - United Arab Emirates. Dreamdays.ae is open seven days a week from 09:00am to 06:30pm.

FAQs

Where Dreamdays.ae is located at?: Dreamdays.ae is located at Offices, Ibn Battuta Gate - 804D, 8th Floor, 5th Interchange - Sheikh Zayed Rd - Dubai - United Arab Emirates.
What is the contact number of Dreamdays.ae?: The contact number of Dreamdays.ae is +971 58 550 2080

Reviews

1 Roxana Roman 38 months ago

I am sharing my feedback & super unpleasant experience in the hope that someone will care about the clients and something will change .
I had a terrible experience redeeming a voucher that it was gifted to me for my bday via “Dream Days “. Far from dreams !

I called them last week with no success as nobody has answered . I then called the location where I had the voucher and booked an appointment. They told me over the phone to bring the voucher at the time of appointment.

That also was not correct .

Today 2 h before the appointment I am informed that my booking is not valid caz Dream Days needs to book it for me … I am like : what ? Why didn’t they answer the phone in the first place ?

From 9:00 am from the time they supposed to be open until 10:00 am today I had call all the provided numbers like 30 times and nobody answers anywhere .

The spa said “if we do not get the money we cannot have this booking “ .. the lady at the spa start explaining to me all the operations behind it … like why do I need to know ? I am just a client.
The lady at the “ Dream Days” is saying that we can’t book for today as we need to show this to finance …. Bla bla … I don’t care !
What is wrong with you people ???
I will never ever ever buy or book with this people ever again.
You have spoiled my morning , you have waisted 2-3 hours of my time to have this sorted over a dozens calls ... and the customer service is terrible- let alone to tell that this is in Burj Khalifa Prime Location.. nobody has any idea what they are doing and nobody actually cares.. they only care about the money !
Thanks for nothing !

1 Imran A 42 months ago

Dear Team,

Could you please maintain your website and improve the customer care?? Really disappointed with the customer care services.

I have a Palazzo Versace Buffet voucher, received on my birthday in September, but I think I have to wait until September- 23 ???? to redeem it. I am calling, online chatting, trying on the website but all tools are useless!!! Can someone help me to redeem or refund it!?

Please improve your customer care and website!!!

4 ThIN the Traveller 59 months ago

Dreamdays has the Excellent Service. Two weeks ago I called up the customer service and a very efficient friendly person in the name of Ms. Angie received my call. She actually organize a wonderful Desert Safari adventure with my family. Angie also gave us a Professional Driver in the name of Mr. Adnan. He will drive you crazy with lots of unforgettable rides and still make you feel safe. He even help my son to feel relax. We had a great time and Thank you!

1 Charm Haynes 42 months ago

Poor service from this company. We weren’t able to use the voucher which was paid for. We paid for an extension and when we tried to use it they said it expired! That is daylight robbery! Very unhappy with your poor service and how a voucher paid for can actually lapse and how we paid for the extension for you to say it can’t be used! Horrendous!!

1 niveen farhat 47 months ago

Need to be selective when partnering with companies that will lead to damaging your reputation. I purchased 2 vouchers through dreamdays for Unique Catamaran marine cruise to celebrate a special occasion. Turned out to be a total waste of money and time. A very unpleasant experience and definitely never selecting dreamdays for any future experience.

1 Bhoomika Bajaj 42 months ago

Extreme poor services . I will not recommend booking experience with them as their team don’t respond or do any bookings just waste time . Very poor team they told me do WhatsApp , do this will send msg then you keep waiting n calling them again and again

5 Tahereh Sadeghi 45 months ago

It was an extraordinary experience to take a helicopter tour in Dubai. Both the responsive support and management, as well as the helicopter experience, were excellent. Way to go dreamdays...

5 Mohammed Makkavi 41 months ago

Found what i wanted and ordered it, was delivered within a day, very good service and in a nice presentation box as its a gift

Map Location

Business Hours

Wednesday	09:00am - 06:30pm
Thursday	09:00am - 06:30pm
Friday	09:00am - 06:30pm
Saturday	09:00am - 06:30pm
Sunday	09:00am - 06:00pm
Monday	09:00am - 06:30pm
Tuesday	09:00am - 06:30pm