1033 reviews

du - Ibn Battuta

Name: du - Ibn Battuta
Address: Dubai, United Arab Emirates
Rating: 3.5

Dubai

Tunisian Court , Ibn Battuta Mall، Ibn Battuta - Dubai - United Arab Emirates

Telecommunications service provider Bus stop

+971 800 155

Photos

About

du - Ibn Battuta is a telecommunications service provider and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.50 out of 5 stars based on 1033 reviews. The street address of this business is Tunisian Court , Ibn Battuta Mall، Ibn Battuta - Dubai - United Arab Emirates. du - Ibn Battuta is open seven days a week from 10:00am to 10:00pm.

FAQs

Where du - Ibn Battuta is located at?: du - Ibn Battuta is located at Tunisian Court , Ibn Battuta Mall، Ibn Battuta - Dubai - United Arab Emirates.
What is the contact number of du - Ibn Battuta?: The contact number of du - Ibn Battuta is +971 800 155

Reviews

5 Nina N 37 months ago

Came this office to extend my number on visit visa. Very good location, not that much people, i wait maybe maximum 5-10 mins and reached the officer. And all guys are very kind and helpful, explain me everything. Thanks Mostafa Soltan, nice guy, very good officer, helped me a lot with my problem with SIM card, solved it very fast. Will
Go exactly only this office now)

1 Danjie Diaz 35 months ago

Mohamed kaif was so helpful and he did his best to help us at all queries. He made sure everything is going to be fixed

HOWEVER, their manager was the one who discourage their staff to help clients who has complex concerns and only focus to getting new customers. The manager doesnt deserve his spot AT ALL!

You should get a manager that starts everything right, then everything will be right.

5 Ibrhim Doma 39 months ago

I visited du office today to make sim replacement I'm happy because I find professional way to assist me
Thanks Ibrahim & Saif to help me ????

5 Rahil Khan 37 months ago

Excellent services provided by Mohammed Kaif, who is honest responsible and time saving should be definitely promoted, As the future of Du is bright with these type of employees ????????

1 Rexor Venn Maasin 38 months ago

Waiting time is ridiculous!! I had to wait for 2 hours to talk to someone who can assist my plan renewal but it turned as a very bad experience. He never provided me options and just asked me to call their hotline which really made me mad because I just waited for nothing! This du branch is also under staff as there are only 2 counters available and all customers who were there that time are all upset and unhappy. To be honest, even 1 star this branch does not deserve it. Poor Service and would not recommend this to my colleagues and friends. Hope this reach to the management!

1 bensin_999 Ovk 39 months ago

The employees working here are least bothered to attend customers but finishing their own backlog works.Its been more than 20 min I am standing here without a clue on who is attending to clarify my query.

The person who attended me has given me a ticket starting with E and that ticket number never showed up on the screen

Half way through someone working at the store has taken my token and not returned and I am still waiting here

Pathetic customer service.
They should definitely train the staff.

People coming in after me are getting served,where there is a systematic organization
This is not acceptable .

1 Claudia Del Castillo S 37 months ago

The service is so slow in unbelievable. They ask to use the self service and then you are told oh no that’s on the counter. And no one says hi or tries to assist

Wish there was someone making things more efficient. Online problems, here bad service!
And operators are worst! They asked me for my salary certificate for canceling an account. Worst service in the country. Be careful

1 Ashraf Mannumpadikkal 40 months ago

Very very bad staff and behavior .
I got the token at3.50 pm and called me to the counter at 5.30 pm.
I went to the counter then the staff told he has no access and need to take another token so I took another token and still waiting. Wasted more than 2 hour.
So I decided to cancel my business plan under the company and take from Etisalat .
Dear counter team
Thanks your good behavior and professionalism ????

Map Location

Business Hours

Wednesday	10:00am - 10:00pm
Thursday	10:00am - 12:00am
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm