224 reviews

Nespresso

Name: Nespresso
Address: Dubai, United Arab Emirates
Rating: 4.4

Dubai

Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates

Coffee shop Transport interchange

Service Options Dine-in No-contact delivery

+971 4 548 8587

Photos

About

Nespresso is a coffee shop and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 4.40 out of 5 stars based on 224 reviews. The street address of this business is Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates. Nespresso is open seven days a week from 10:00am to 11:00pm.

FAQs

Where Nespresso is located at?: Nespresso is located at Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates.
What is the contact number of Nespresso?: The contact number of Nespresso is +971 4 548 8587

Reviews

5 Zeeshan Agha 16 months ago

Had a great experience at their Dubai Mall outlet. We were helped by Anthony, who patiently went through the pros and cons of each machine and even prepared a few drinks. Thanks again!

1 R M 16 months ago

Magnificent brand, incredible marketing and wonderfully designed product. Yet, falls so short on service. Brought my machine in for service. Carried it twenty minutes to get to the store. Warranty had expired three weeks earlier. I was flat out told that they wouldn’t even consider repairing exceptionally. Then I was proposed to trade it in - but only for the same model I had had. I asked to give in the old machine and come back with my husband to select a new one. This they couldn’t do either. Then I asked to keep it for ten minutes while I waited for my husband to get back to me on which machine he wanted. No again. Unbelievable and totally inflexible. Staff are polite but disempowered to take even the smallest decision to keep a loyal client happy. But they did offer me coffee three times…. We are switching machines and brands as a result.

5 Salim Shret 17 months ago

Best coffee experience you can ever ask for! Many thanks to Yulduz for taking a very good care of us! :)

5 Brayden Ainzuain 39 months ago

I come to this Nespresso Boutique at least once a month. It’s nice and a cozy place where to get anything you need from Nespresso. The lay out is great and spacious. I bought their cups and tons of coffee. My friend bought me the machine and I’ve been using every single day. I wish I could bring it with me everywhere ☺️ The staff at the store are quite helpful and they always make me a nice coffee when I visit.

1 Mariem Ragoubi 17 months ago

The worst after sale service. I called like a month ago to fix my machine that is still under warranty and they promised to send someone for pickup within days. No one has contacted me since and no one will apparently. Totally unprofessional and unexpected from a respectable brand like Nespresso.

1 K S 19 months ago

Very bed experience and customer service sales associate ignoring any one who want just simple buy coffee capsules and not buying a coffee machines or so ,if you want to stay in the shop for 30 min or so hoping they will come and help you then it’s right place .Some Russian speaking associate need to be learned simple manners and customer service .Dubai mall branch

2 Stephen Ratcliffe 18 months ago

The shop was empty and it looked like I’d interrupted a team meeting. The assistant was not overly friendly - she sort of smiled, but the staff here are normally very friendly. However what surprised me was that it was the first time in 8 years-Europe or the UAE -that I was not offered a complimentary coffee. It’s the ‘little things’ that count. Maybe these staff members weren’t told.

3 Shabab Attar 20 months ago

their old showroom in Dubai Mall was much better and more space. The new showroom is usually congested, very warm due to the number of people and I have always had to wait for assistence as they are always busy. This shop is too small for Nespresso!!

Map Location

Business Hours

Wednesday	10:00am - 11:00pm
Thursday	10:00am - 12:00am
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 11:00pm
Monday	10:00am - 11:00pm
Tuesday	10:00am - 11:00pm