Office Al Qusasis Rakbank

Becareful when you want to open account. I come here to open saving account to save my money.i just want to save my money .but a guy is staff there tell me something about saving plan .i told him i dont understand.i just want to save money inside and when need i can take it.he said yes this is saving and you can take your money but after 1 year.only that and he let me sign many documents.after that 1 month i received 1 documents that is life insurance.so that time i understand i lost 20000 to buy the insurance.he didn't say anything that is insurance.he told manytime this is saving account.saving plan.and when i come to complaint to the manager they only want to kick me out.i call to customer service to complaint and they only say we will send complaint .but in the end no one call me and help me about it.i know my money is lost.i dont understand how they allow a scammer stay inside the bank.i go bank to save money.but it lost all my money.so sad

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