420 reviews

Pizza Hut Oasis Mall

Name: Pizza Hut Oasis Mall
Address: Dubai, United Arab Emirates
Price range: $$
Rating: 3.7

Dubai

Oasis Mall - Sheikh Zayed Rd - Dubai - United Arab Emirates

Pizza restaurant Pizza delivery Pizza takeaway Bus stop

Service Options Dine-in Takeaway No-contact delivery

+971 600 569999

Photos

About

Pizza Hut Oasis Mall is a pizza restaurant, pizza delivery, pizza takeaway and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.70 out of 5 stars based on 420 reviews. The street address of this business is Oasis Mall - Sheikh Zayed Rd - Dubai - United Arab Emirates. Pizza Hut Oasis Mall is open seven days a week from 10:00am to 01:30am.

FAQs

Where Pizza Hut Oasis Mall is located at?: Pizza Hut Oasis Mall is located at Oasis Mall - Sheikh Zayed Rd - Dubai - United Arab Emirates.
What is the contact number of Pizza Hut Oasis Mall?: The contact number of Pizza Hut Oasis Mall is +971 600 569999

Reviews

2 Shambhoo Dargan 15 months ago

I visited Pizza Hut at Qasis Mall and found a piece of chicken in my vegetarian pizza, a regrettable mistake on their part. Despite the staff being apologetic and offering a replacement, the experience shook my trust in the brand.

While I appreciate their efforts to correct the situation, it doesn't erase the initial mishap. It's critical for eateries to respect and be careful with customers' dietary preferences. This incident should be a wake-up call for better quality control measures.

I am willing to give Pizza Hut another chance, hoping they address this issue earnestly. My expectation is that future visits will reflect the respect for customer preferences I once trusted Pizza Hut to uphold.

1 Salman Mirza 16 months ago

Such a bad very bad service, we placed an order and wait for 45mins and the counter lady showing attitude even though to accept. I will request the management to take an action of oasis mall branch and trained specially the lady to fulfill what she is committing.

1 Al Ghonim 27 months ago

I normally appreciate pizza hut but this branch is not good. I ordered a large vegetarian pan pizza and I only ate one slice and so my company. None could take another slice as the base was undercooked. It's a pitty because we were really hungry.

1 layal kabboul 16 months ago

First of all the cashier was so rude and unprofessional and stuff are only having fun. Not responsible for anything .in addition they forget that i payed for Pepsig and only give me one we had to wait 50 minnnn till my order get the order .bad experience ever if pizza hut not improve the service they will lose a lot of clients

1 Sneha Shetty 18 months ago

The whole place is filled with bunch of liars! Two times I ordered from this location and both times they delivered my order to someone else and were not even sorry about it! For making people wait to break their fast and then lie about order being on the way when it hasn’t even been delivered it is just ridiculous

1 Abdul Huck 24 months ago

First of all they denied dine in! There were seats. Justification by the counter staff: cleaning will take time!!! Ordered small pizza, they said not available. Order time 10.30 Friday night. Not a pleasant experience in this outlet. Looks like they exceeded today's business target.

3 Neelam Priya 39 months ago

I loved pizza hut but today's incident ruined my day. I ordered a limo pizza with 2 veg variant. I noticed chunks of chicken in my veg pizza. Upon notifying the manager Ahmed, they made a fresh veg pizza. Second time also we found chunks of chicken in the pizza hiding beneath the layer of cheese. This ruined my day and fandom for pizza hut as a brand. The manager mr. Ahmed didn't took it seriously and denied to even pay my refund. I am not at all satisfied with the kind of service provided to me being vegetarian and got served chicken. I will never prefer to go for this pizza hut again.

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You should also know about the Resolution of this incident as well....
The next day I received multiple calls from the regional manager and area manager of Dubai and Abu Dhabi, and they apologized for my trouble and the unpleasant experience. They assured me that the outlet will be inspected for food handling and service guidelines. One thing they confirmed was that VEG PIZZA IS PREPARED SEPARATELY and offered me to come to the office and examine the process first hand.
They offered me a one time free meal from any outlet in UAE. Nah, I didn't take the offer because intention was to make it right for the people.

I was angry as hell at first due to how that one farewell went horrible and how ignorant that outlet manager was to my situation but the brand came true. I am glad to know that even when 1 customer out of the billions is unhappy with their service, they make their best effort to redeem their process and bring em back.

After 6 months, I tried their pizza again and the new variant is amazing.

You be the judge.

4 varun handa 27 months ago

This one is inside Oasis Mall, SZR. Nice option as compared to other outlets in food court. Last time I had veg pan pizza and my favorite garlic bread with cheese.

Map Location

Business Hours

Wednesday	10:00am - 01:30am
Thursday	10:00am - 01:30am
Friday	10:00am - 01:30am
Saturday	10:00am - 01:30am
Sunday	10:00am - 01:30am
Monday	10:00am - 01:30am
Tuesday	10:00am - 01:30am