REGAL PLUS

Queens Gate Building - 29 Al Rolla Rd - Al Raffa - Dubai - United Arab Emirates
Service Options In-store shopping In-store pick-up Delivery
About

REGAL PLUS is a indian grocery store, dessert shop, dry fruit store and village hall located in Dubai, United Arab Emirates. The average rating of this business is 4.10 out of 5 stars based on 283 reviews. The street address of this business is Queens Gate Building - 29 Al Rolla Rd - Al Raffa - Dubai - United Arab Emirates. REGAL PLUS is open seven days a week from 09:30am to 10:00pm.

FAQs
Where REGAL PLUS is located at?
REGAL PLUS is located at Queens Gate Building - 29 Al Rolla Rd - Al Raffa - Dubai - United Arab Emirates.
What is the contact number of REGAL PLUS?
The contact number of REGAL PLUS is +971 4 347 4044
Reviews

3 rishabh gupta 14 months ago

The shop was good and had a variety of items in snacks and sweets. But there were two issues I.e.
1. Some of the stuff was expired and the lady at the counter was trying to give an excuse that it's has expired only a month ago.

2. The shopkeepes were not very welcoming and it felt like they don't care much about the customer satisfaction. It was my first time so I was expecting a better customer dealing.

This review is not to set a bad image. Your products are good. Please work on your way of dealing with the customers. It will help you increase your customer return.

1 Shreyans Banthia 14 months ago

I visited yesterday. I asked them for a plate of Patra, Samosa, Khandvi. For each item they packed different quantities depending on much stock is left to be finished, without asking me. The taste is good but the store is very pricey. For same price you can get more better Quantity, Packing and service.
Not worth the price.

5 Benaifer Bhoot 19 months ago

Excellent shop for all Indian food stuff. Dry snacks, fried fresh snacks, Indian sweets, evening munchies, packed n fresh, juices, cordials, pickles, frozen foods.
Excellent customer service..this branch in Karama.
If u enter to buy 2 items, trust me u will buy 10

2 Deepa Renoj 17 months ago

2 stars just because you get Indian farsan and chocolates in this shop, the quality of food has very much deteriorated and hygene is a biggest issue, specially the lady at the counter, as mentioned by everyone else very rude, intitially when the shop was started the lady was very polite, people should never forget their roots, somehow had to happen to eat kothimbir vadi at my friends place yesterday from regal plus qusais branch, and i found a big strand of hair from the vadi, this is a major concern about the basic hygene.

1 Pritam Bamane 22 months ago

This sweet shop was my first choice for all my sweets need for all the occasions in Dubai until this Diwali (last week). But this Diwali visit was my last to this shop. When I visited the shop, with my kids for Diwali sweet shopping I was shocked to see utter arrogance from the staff. The lady at the cash counter ( who called herself a customer expert) was on top of her arrogance level ! Believe me, in my 2 decades of stay in this country, I have never experienced such arrogance from any shop worker/owner. This lady was rudely rejecting the orders from the customers who were requesting for half kg or 1 kg of loose sweets, because her staff was busy packing some big orders!!!. There is nothing wrong in saying it that may take time to deliver order since all the staff are busy, but the method of conveying message was terribly unacceptable. Her reaction to other customers in the shop, including a driver ( who came to pick up an order for his boss) was nothing but rude and insensitive.
Owners must not forget their early days in this city, how they used to greet customers. The brand is here only because of the customers – the same customers who the lady was discouraging to shop in her shop. Customer is the king they say! Wonder if it’s still holds truth!

1 Usha Rani 25 months ago

Worst experience… yesterday I took thepla from their store which was spoiled and stinking… when informed them in message their reply was to refund and nothing much… no concern for customers health… yesterday at store itself my frd complained them of having sand in their thepla even then they didn’t notice the matter and just ignored her…very rude behavior and they r quite rude even when they send orders… last time when I ordered vada pav she sent bill for dhabeli when asked she says I am done with vadapav so sending dhabeli… don’t you chk with client what they want before sending … not at all happy with their service and food????

3 Kunal Shah 20 months ago

I bought once undhiyu as we like so much and they announced on WhatsApp for freshly made Undhiyu.

We almost buy snacks from there only and we liked it also
Though for this recipes I think I must give review.

It was really bad, taste wise it was soo garlicky, the vadi inside was unbreakable and dry. This is not certainly surti taste. And it should be more veggies with different type which use to put in and not more curry type.
And the price Aed 35 for half Kg way far high compared to taste and the ways it has prepared.

1 prachi vaswani 22 months ago

Caution all. I went to buy Diwali sweets and was overcharged. They r very unprofessional and not genuine. The lady at cash counter is big big liar and very rude. She charged me 79dhs for just 5 gujiyas. They don't have barcodes on any sweets so that they can mislead customers. All staff will give different different prices but when we go and pay that extra smart lady will charge way more than the actual price.

5 Rytis S 60 months ago

Big hall for village events. Went there for a pantomime performance. Loved it! Space big enough for such events.

5 Gordon McCrae 60 months ago

Young farmers concert, great venue and fantastic concert, laughed so much and loved the night!

4 Isabella Robertson 72 months ago

Great location for gathering or special events.

5 Michele Bennett 60 months ago

Great venue for weddings parties etc

5 David Campbell 60 months ago

Excellent
Map Location
Business Hours
Friday 09:30am - 10:00pm
Saturday 09:30am - 10:00pm
Sunday 09:30am - 10:00pm
Monday 09:30am - 10:00pm
Tuesday 09:30am - 10:00pm
Wednesday 09:30am - 10:00pm
Thursday 09:30am - 10:00pm
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