47 reviews

Samsonite

Name: Samsonite
Address: Dubai, United Arab Emirates
Rating: 3.6

Dubai

Dubai Mall - Downtown Dubai - Dubai - United Arab Emirates

Bag shop Luggage store Bus stop

Service Options In-store shopping In-store pick-up Delivery

+971 4 339 8690

Photos

About

Samsonite is a bag shop, luggage store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.60 out of 5 stars based on 47 reviews. The street address of this business is Dubai Mall - Downtown Dubai - Dubai - United Arab Emirates. Samsonite is open seven days a week from 10:00am to 11:00pm.

FAQs

Where Samsonite is located at?: Samsonite is located at Dubai Mall - Downtown Dubai - Dubai - United Arab Emirates.
What is the contact number of Samsonite?: The contact number of Samsonite is +971 4 339 8690

Reviews

5 pierre siméon 15 months ago

Amazing after service. Thanks to all the team for your support. I enjoy Samsonite and your worldwide after service

1 mohseen sulthana 19 months ago

I bought a check-in luggage from American tourister in india. In one travel the trolley lost its shape. Which they claimed is flexible and wont lose its shape at the time of sale. I approached the customer care centre in Dubai with the Warranty card but they denied the promise and said its the airline fault that the Luggage was mishandled. They have reasons to give but not ready to accept the quality issue. They denied to fix my issue. I lost trust in the brand and the store that i bought from

4 Rommel Lagmay 24 months ago

Stylish and durable just what Samsonite is known for.

1 Khadija Quick 23 months ago

Terrible after sales service. I bought probably one of the most expensive samsonite carryons and it fell apart in 2 years with little usage. This is supposed to have a 10 year warranty. Now I’m stuck with after sales who after 2 months can’t be bother to get back to me and honor the warranty.

2 Aley Khreiss 17 months ago

Didn't help to tic my my suitcase, and didn't offer any alternative solution. The issue was only to replace a wheel for my luggage

1 ahmed montaser 51 months ago

Honestly speaking very very disappointed experience. I bought a bag with an amount of AED 1850 and it had a quality issue after only one use, in addition to that the staff has a very bad attitude. Definitely will never deal with them. forgot one thing the store manager told me you are not the only one who came and complained about our products.
Thanks to her for letting me know.

1 Jacqueline Lavalle 27 months ago

Horrible staffs, not friendly and helpful. In the shop there were four staff members chit chatting and never caring about the customer. I now understand why there was no customer inside. They lost a customer because no one even spoke to us when we were about to purchase a laptop bag.

5 Cöcen 17 months ago

Thank you so much for your help ms.Hazel ????????

Map Location

Business Hours

Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 12:00am
Monday	10:00am - 11:00pm
Tuesday	10:00am - 11:00pm
Wednesday	10:00am - 11:00pm
Thursday	10:00am - 11:00pm