46 reviews

Samsung Store

Name: Samsung Store
Address: Dubai, United Arab Emirates
Rating: 4.6

Dubai

Nakheel Mall The Palm - Dubai - United Arab Emirates

Electronics store Gift shop

Service Options In-store shopping In-store pick-up Delivery In-store shopping

+971 4 379 2330

Photos

About

Samsung Store is a electronics store and gift shop located in Dubai, United Arab Emirates. The average rating of this business is 4.60 out of 5 stars based on 46 reviews. The street address of this business is Nakheel Mall The Palm - Dubai - United Arab Emirates. Samsung Store is open seven days a week from 10:00am to 10:00pm.

FAQs

Where Samsung Store is located at?: Samsung Store is located at Nakheel Mall The Palm - Dubai - United Arab Emirates.
What is the contact number of Samsung Store?: The contact number of Samsung Store is +971 4 379 2330

Reviews

5 Sindhu Krishnan 17 months ago

Fantastic! I needed to go there for some issue with my phone, took my 2 teenage kids along. Groaning and grumbling they accompanied me. But once they set foot inside, they were ecstatic. The store has gaming PC's with access to games. The screen is curved. Pardon my tech knowledge! I was in the store for just 20 minutes but had to wait an hour for my kids to finish their game. I love that my phone is working fine but now my kids keep hoping that something doesn't work on my phone so that we go back there again. The staff was courteous and didn't frown when my kids obviously overstayed their welcome.

1 Al Ger 17 months ago

Very disappointed. Buy on amazon rather!
Firstly price here more expensive than in amazon, still I decided to buy in store because I thought I have better service if there is any issues or warranty related things.

When I bought an S7 + tablet I was told that its almost same speed like S8+. They only had S8+ in store to test so I bought the S7+. At home I saw that it is far too slow to use well and was disappointed so I again went to store and asked to upgrade my tablet to the more expensive s8+. Store manager said they cant do anything and I should try to resell the tablet myself and then buy S8+.

Hey this is not customer friendly at all. Will for sure not buy anything anymore in Samsung store, even on Amazon I could return it.

5 Abdul 17 months ago

Several days ago. Me and my friends we came to this Samsung store. We wanted to buy Fold 4. The staff by the name Rovshen he helped us. He assisted us and explained every differences with Fold 4 and S23 ultra. We bought Fold 4. Many thanks him. We will back again for any case.

1 Jeanette Alway 20 months ago

Very disappointed. I've bought numerous phones and a watch from there but they have no service at all. When I bought the last phone a galaxy s22 ultra I was told I could bring my previous phone (also bought there) to be sent to service. When I took it in they were too busy playing on their phones to even see if they could help me. Very disappointing as I DO NOT have time to go to the emirates mall. There were not interesting in helping at all. They are happy to sell you, but they really do not care about after sale service.

5 Just Maria 19 months ago

I was visiting the Sumsung store just a couple hours ago . I would like to thank Shamil for great job , he helped me to choose the right items . The store is really good , not so many people , good selection . Thanks a lot to Sumsung store stuff and especially as I metinioned before to Shamil . Highly recommended

5 Jane Ore 19 months ago

The team working in this branch are superb! Best customer service experience so far. Will surely visit this branch again.

5 Anshu Jain 21 months ago

Claudia is a very sweet and honest salesperson. She helped me make the right choice. Store staff is very professional. Highly recommended.

5 Mayjoy Magdael-II 27 months ago

Great experienced. Mr. Vincent help me to decide the right product for upgrade from s8 to s22. He always keep me updated about the promotions. And after purchased he help me transfer my files. I highly recommend this store. It was great shopping experienced.

Map Location

Business Hours

Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 12:00am
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm