Serene Air Dubai Sales Office
63 Al Maktoum Rd - Deira - Dubai - United Arab Emirates
Serene Air Dubai Sales Office is a airline and parking lot located in Dubai, United Arab Emirates. The average rating of this business is 3.60 out of 5 stars based on 132 reviews. The street address of this business is 63 Al Maktoum Rd - Deira - Dubai - United Arab Emirates. Serene Air Dubai Sales Office is open seven days a week from 09:00am to 10:00pm.
- Serene Air Dubai Sales Office is located at 63 Al Maktoum Rd - Deira - Dubai - United Arab Emirates.
- The contact number of Serene Air Dubai Sales Office is +971 4 548 0575
5 Sania Abid 41 months ago
4 NTS 39 months ago
Just one thing serene air charges too much for the wheelchair my parents travelled from Pakistan and travel agent lies to them that he added wheelchairs but he didn't, so when they reached here they required wheelchairs and they were charged 230/person only for DXB on arrival with no receipt and then on their way back I again had to go and pay 166/person which are their standard charges.
Now the question is it costed.me.almost a return ticket to add wheelchairs for senior citizens, all other airlines provide it for free and accommodate senior citizens with privilege but I fail to understand the policy of Serene Air on this regard.
5 bilal qureshi 36 months ago
Our journey had an unexpected twist when we discovered that our flight from Sharjah to Lahore had been canceled without any prior notification. We were left feeling disheartened and unsure about what steps to take next. However, when we approached you at the Serene Air Dubai office, you immediately took charge of the situation and guided us through the entire process.
From the moment we explained our predicament, you displayed utmost empathy and attentiveness. Your proactive approach and quick thinking allowed us to explore alternative options swiftly. You patiently listened to our concerns and provided us with various flight choices and schedules, making sure to accommodate our preferences and requirements.
What impressed me most was the seamless and efficient manner in which you handled the booking process. Despite the unexpected circumstances, you managed to secure a new flight for us from Dubai to Lahore, ensuring minimal disruption to our travel plans. Your thorough understanding of the airline's policies and procedures was evident, as you effortlessly navigated the system and arranged the necessary documentation.
Moreover, your reassuring demeanor and constant communication provided us with a sense of comfort and assurance throughout the entire ordeal. You kept us updated on the progress of our booking, promptly answering our questions and addressing any concerns we had. Your professionalism and exceptional customer service skills truly stood out, and it made a significant impact on our overall experience.
Thanks to your unwavering support, what initially seemed like a major setback turned into a minor inconvenience. Your commitment to ensuring a smooth transition from the canceled flight to a new booking was remarkable. The dedication and effort you put into resolving our issue reflect the highest standards of customer service.
Once again, I extend my sincere appreciation to you, Miss Anam. Your exemplary service and exceptional assistance have left a lasting impression. Serene Air is fortunate to have a valuable team member like you who goes above and beyond to assist customers in difficult situations. Please accept my heartfelt thanks for your remarkable support.
Wishing you continued success and fulfillment in all your endeavors.
1 Osman Munawar 36 months ago
First, the plane takes off from Dubai 2 hours delayed and lands in Sharjah. Then wait 3 hours to fly again. Then when reaches Islamabad, the luggage of half of the passengers is lost. No one answering the calls in Dubai office.
DO NOT USE THIS AIRLINES. SPEND 500 EXTRA AND TRAVEL WITH OTHER AIRLINES
1 shujaat khan 38 months ago
2 1/2 hours
Next time Serene is out. Very poor service
1 zeeshan Rasheed 35 months ago
22-june-2023, my flight was from DXB to LHE at 4:00 pm & and it's 9:00 pm. we are still stuck in the plane... airline was not allowed to exit passengers, so at last Dubai police came to rescue passengers who were trapped in plane for 5 hours without AC....
Never in my life will I go for this airline again....
1 Muhammad Asif 35 months ago
1 Raheel Mughal 40 months ago
I have problem in immigrantion and
After I came to exchange it and he says your ticket is used but I didn’t fly to anywhere
How ? It could be used ????????
| Thursday | 09:00am - 10:00pm |
|---|---|
| Friday | 09:00am - 01:00pm |
| Saturday | 09:00am - 10:00pm |
| Sunday | 09:00am - 10:00pm |
| Monday | 09:00am - 10:00pm |
| Tuesday | 09:00am - 10:00pm |
| Wednesday | 09:00am - 10:00pm |
Al Ghaith & Al Moosa Travel Agency
Facebook - Instagram - Twitter - ADS DUBAI
Dublin Arms Irish Pub Nihal Palace Hotel Deira
Four Hand Spa Massage Deira Dubai
