reviews

Student help for All Courses

Name: Student help for All Courses
Address: Dubai, United Arab Emirates

Dubai

Murjan 3 - Beach Walk - Jumeirah Beach Residence - Dubai - United Arab Emirates

Educational consultant Cell phone store Cell phone accessory store Telecommunications service provider Telephone company

Service Options In-store shopping

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About

Student help for All Courses is a educational consultant, cell phone store, cell phone accessory store, telecommunications service provider and telephone company located in Dubai, United Arab Emirates. The average rating of this business is 0.00 out of 5 stars based on 0 reviews. The street address of this business is Murjan 3 - Beach Walk - Jumeirah Beach Residence - Dubai - United Arab Emirates. Student help for All Courses is open seven days a week from 09:30am to 06:00pm.

FAQs

Where Student help for All Courses is located at?: Student help for All Courses is located at Murjan 3 - Beach Walk - Jumeirah Beach Residence - Dubai - United Arab Emirates.

Reviews

1 anesu mazhindu 35 months ago

I was astonished how something as simple as a sim replacement from this reputable establishment could turn into something out of a tragic horror movie!!!

By far the unfriendliest and utterly unprofessional customer service I have experienced to date! The not so gentleman who attended to us had an agenda (which wasn’t clear in the beginning) to inconvenience us by REFUSING US SERVICE on the basis we did not have an ID. He could have used his discretion/cross check with his senior to validate identity by confirmation using bank account details along with an electronic copy of the ID which we had at hand and could have emailed over to him to make a copy (the exact same thing he wanted to do : have a copy of the id) furthermore using the email they have on file ,however that would’ve been a little too convenient for this particular loyal customer.

We humbly acknowledged that company policy may indeed not allow to him carry out what we required hence we returned home to collect a photo government issued biometric residence permit which is acknowledged on the .GOV website as a valid form of ID / proof of right to work ,suitable to use to open a bank account but upon returning for a second time ALAS!! SERVICE WAS ALSO REFUSED! we were supposedly linked to an “old system “ which can only accept drivers licences and passports????????????u200d♂️ (information which could have been brought to our attention prior to us leaving to avoid further unnecessary inconveniences ) NB* ”the new system” which every three customer will be eventually switched over to will accept the RESIDENCE PERMIT ID we had. No I’m not making this up????????Clearly and understandably frustrated ,our not so helpful gentleman from earlier had the audacity to smirk at us while all the while being condescending ,I’m hoping this will be reviewed on their cctv if they decide to launch an investigation.

Determined to extract the service we have the right to and pay for ,I returned home for the third time to collect 2 passports along with the ID bringing total to 3 valid ID’s and only then could he no longer refuse us service.

The person I was assisting to have the sim replaced for ended up in A&E the same night and failure to have that sim replaced could have been a major hindrance to them reaching family and emergency services they required on time if not completely. Proof of the latter can be provided if requested by three.

An Immensely unpleasant experience to say the least. ????????

5 Leonard Berkengoff 38 months ago

Got a new phone, being non technical to a high degree whent into three at the Gyle.
Joe did everything for my wife and I, he was really helpful and patient with two oldies, cant recommended him highly enough.

5 Susie Berkengoff 38 months ago

We have just returned from the Three shop having experienced some of the best customer service for a long time. Joe couldn't have been more helpful and patient with us.

5 JAIME VAZQUEZ PLANELLES 44 months ago

Super recommended.
Spectacular customer service. I have recently arrived in Scotland and it is difficult for me to speak English. The Three team at this store has gone out of their way to help me and has earned all my respect.
Especially his manager AJ who has been the one who attended me personally.

5 Kym Wallis 58 months ago

I was due for a replacement Mobile, so I went into 3 at The Gyle.
I was looked after by Simone, who was a delight!
Nothing was too much trouble. I gave her my criteria and she guided me through my options. There was no hard sell, just very knowledgeable, chatty and personable.
Great Customer Service, and I am pleased with my new phone,
Thank you.

5 Kamila F 70 months ago

Very good customer advisor Brandon and his manager were both very helpful and created a stress free environment for getting a new phone. I appreciate how they took their time to help me with the process and how quickly it was! I would recommend this branch in the Gyle Centre to everyone!

5 N Avail 82 months ago

Had a super experience here. We got SIM cards for our family's phones while visiting Scotland. Fast, friendly, and effective. I didn't get the name of the gentleman who helped us, but he had a turban, and he couldn't have been nicer.

I would recommend this Three outlet highly.

5 Neil Milliken 46 months ago

Murray,the manager,went out of his way to give of his time to help,I've rarely experienced such helpful behaviour in other phone shops,so will definitely recommend this shop Dr Neil Milliken

Map Location

Business Hours

Friday	24hr open
Saturday	24hr open
Sunday	24hr open
Monday	24hr open
Tuesday	24hr open
Wednesday	24hr open
Thursday	24hr open
Saturday	09:00am - 05:00pm
Sunday	10:00am - 05:00pm
Monday	09:30am - 06:00pm
Tuesday	09:30am - 06:00pm
Wednesday	09:30am - 06:00pm
Thursday	09:30am - 06:00pm
Friday	09:30am - 06:00pm