19 reviews

The Face Shop - Ibn Batuta Mall

Name: The Face Shop - Ibn Batuta Mall
Address: Dubai, United Arab Emirates
Rating: 3.8

Dubai

Egypt Court,Ibn Battuta Mall - Dubai - United Arab Emirates

Cosmetics store Bus stop

Service Options In-store shopping In-store pick-up

+971 50 211 9517

Photos

About

The Face Shop - Ibn Batuta Mall is a cosmetics store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 19 reviews. The street address of this business is Egypt Court,Ibn Battuta Mall - Dubai - United Arab Emirates. The Face Shop - Ibn Batuta Mall is open seven days a week from 10:00am to 10:00pm.

FAQs

Where The Face Shop - Ibn Batuta Mall is located at?: The Face Shop - Ibn Batuta Mall is located at Egypt Court,Ibn Battuta Mall - Dubai - United Arab Emirates.
What is the contact number of The Face Shop - Ibn Batuta Mall?: The contact number of The Face Shop - Ibn Batuta Mall is +971 50 211 9517

Reviews

1 Марина Голега 16 months ago

Terrible services!!
I been a client since past 2 years, minor inconveniences been here and there, however Faces always had great promotions which let you come back again.
But unfortunately, after my last situation I will never return to this store physically or online.
They do not value their client and customer service replying with copy paste templates without apologies or looking into the matter.
I whould highlight representative name Ali Alani, which probably haven’t read my email just responded with typo template.
I have placed my order online, however after 3 days I haven’t received parcel as promised that’s why I have called to to their number to follow up, where lady have told me my order is ready and she will try to expedite the shipping since it’s already been delayed.
Another 2 days passed no calls or news about my order. I start whirring emails, where without basic apologies I been informed to choose something else as items are out of stock.
They waisted 1 week of time, refund will take another 2 weeks of time.
You have to chase them to find out by your self that they are not able to satisfy their order.
Very poor customer services, zero supervision on how client complaints handled.
Ordered same parfume from other store which been delivered within 2 hours.

5 TIBOR 24 months ago

Very solid selection of Korean skin products.
Highly recommended.

4 Anum Maqbool 51 months ago

Another event by @tishtashtalks the new baby in #mydubai of #skincare products by @urbanveda which is running in United Kingdom for years!
Wide range of natural skincare products for every types of skin. If you are familiar with Ayurveda products this is one of them manufactured in UK. Go Natural !!!

5 tahir qurashi 15 months ago

we have remote control car c

5 Neal Gabriel 51 months ago

I had an issue with the item that was purchased. However, I realized it after a month. The after sales was good enough to support and replace the item for me and also explained on what could have gone wrong.
Giving 5 star's

1 Mohsin Siddiqui 75 months ago

Most pathetic customer service you can imagine from a luxury store. I hope the staff on the floor goes through some courtesy training programme. The attitude of the staff is extremely unfriendly and non supportive.

1 Mohamed M.H.F.L 39 months ago

I didn't like their attitude while I was asking for a return or exchange policy they told me it's not possible to return or exchange..

5 SS_1188 Saeed 27 months ago

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Map Location

Business Hours

Thursday	10:00am - 12:00am
Friday	10:00am - 12:00am
Saturday	10:00am - 10:00pm
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm