256 reviews

The Loft Fifth Avenue Dubai Mall

Name: The Loft Fifth Avenue Dubai Mall
Address: Dubai, United Arab Emirates
Rating: 4.1

Dubai

Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates

Beauty salon Bus stop

+971 4 434 0856

Photos

About

The Loft Fifth Avenue Dubai Mall is a beauty salon and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 4.10 out of 5 stars based on 256 reviews. The street address of this business is Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates. The Loft Fifth Avenue Dubai Mall is open seven days a week from 10:00am to 10:00pm.

FAQs

Where The Loft Fifth Avenue Dubai Mall is located at?: The Loft Fifth Avenue Dubai Mall is located at Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates.
What is the contact number of The Loft Fifth Avenue Dubai Mall?: The contact number of The Loft Fifth Avenue Dubai Mall is +971 4 434 0856

Reviews

5 Nahed H. Jaber 35 months ago

Amazing service and ambiance. I am a regular for a year now. Shoutout to Apple for mani and Misceil for pedi (she is amazing ولا غلطة i do footlogix treatment on a monthly basis with her). For hair, blow-dry Megan and Cybelle thumbs up.
I highly recommend Loft Dubai Mall - (the white gel bottle inc is not recommended it starts chipping after 4 days). Aasmita for eyebrows threading and wax.

1 kedhuri naicker 40 months ago

If I could give no stars I probably will. It’s also most likely that the loft will delete this review. They are never available to answer the phone at this branch, it took me days to get an appointment. I asked for full highlights and what I got was terrible. I know hair can be tricky and sometimes it might just be a bad reaction or it might require a different technique. However when I eventually got through after getting help from customer care to put me in touch with them, they were rude and unkind. It was one of their top stylists and the manager Farah was so rude shouting in the background that she didn’t get any email from me. She then came to the phone and said what is your problem and cut the call whilst I was still talking. She was very blunt and spoke down to me, There has no apology been made by the manager at Dubai mall only the quality assurance team who helped me along in correcting my hair. It’s quite hurtful to be addressed in such a manner especially when as a women you’re going to the salon for a change to feel good.

Attached are the photos of their top stylists Lucy’s work. It’s definitely not highlights or the colour I asked for. By the way this is my hair after 15 days of having it done.

I really hope the team there get better training from the receptionist to the stylists to the manager. They all need to deal with different nationalities and their hair types.

5 seema Abukishk 35 months ago

The staff is super welcoming and kind. The salon itself is extremely clean and well maintained. Everyone had a great attitude and they all work well together. Love that it’s inside the mall too.

Francia is so wonderful. I loved my haircut but especially loved the consultation with her. She really listened to my requests and talked me through almost the entire process ( I am super picky and have had the same hair dresser abroad for 15 years).

I will definitely be back

1 Tinar Beserler 34 months ago

This is the worst barbers i have been to, i cut my hair today which is a clean head shave and stubble line up, the barber hardly said two words to me, he shaved my head using water bottle spray, he did not fade the stubble as i asked and did not line up my tash or neck line. No wash offered and no cream after the shave. I have been a barber for over 15 years and i have had free haircuts from beginners better than this and in addition i was charge 183 AED, and he spent 15 minutes maximum.
This is disgraceful service

5 Khalil Majdalawi 37 months ago

Haircut is just a simple thing to say! The difference comes when you find your perfect destination with professional staff, friendly atmosphere and state of the art equipment. This is the experience you get when you visit The Loft Avenue Dubai Mall. Thank you Bedie and the team for the great time you make me feel in every single visit.

1 Rugile (ChaosArtbyRC) 37 months ago

i had a haircut there, the customer service was lovely , wash up and massage was wonderful but haircut is terrible. It cut too much, hair are not straight at all and after this haircut my hair start getting puffy. I would definitely not recommend use hairstylist Ekhlac.

1 Emre Durmaz 34 months ago

This place is simply awful. Im a barber myself for 15+ years in london. I know what a haircut is and what isnt. All they know to say is, “this is system”
I finished off most of the haircut myself. Yet they have the audacity to over charge people. Embarasing. Highly recommend to not use this place.

1 SHAHNAWAZ | SKS 37 months ago

Worst experience ever today

Ive been going to the saloon for more than 4-6 months now, regularly every 2 weeks and today i felt very disrespected.

I went for my haircut and beard today as its eid and i had to attend an event, my barber was in a hurry idk why. He first messed up my beard and i had to ask him 3 times to fix it snd he was pretending its perfect until i had to push him yo pls fix it

I paid and left the saloon and on the way i realized my beard is uneven and even my hair from the back was uneven so i went back and told him to fix it he didnt do it right so he rudely told me ok sit and wait which was very offensive yet i didnt say a word and wait until he can finish his other client, he came like usual in hurry and not even listening to what im saying and hes trying to fix idk what and he ruined it more and it made me very upset so i told him to just relax and listen to me so he replied ok wait very rudely and was going so i told him i was here before fix my beard i dont have all day, so he comes and again trying to fix without understanding what the issue is, so i tell him bro please listen to what im saying you dont get whats wrong and he starting raising his voice on me saying “ show me show me ok tell me show me “ not letting me talk so i got angry and confronted him this isnt the way to talk to a client how dare you raise your voice on me, he goes and says go do from another barber i dont have time.

The manager was not there not anyone called the manager, a gentleman in barber shop fixed my beard and i had told the receptionist i will never come back to pay good amount of money and then get insulted and harassed in front of other people and didnt even get a proper haircut.

I was told the manager would get intouch with me asap but nothing yet, very unprofessional hairstylist

Map Location

Business Hours

Friday	10:00am - 10:00pm
Saturday	10:00am - 10:00pm
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm