24 reviews

Tim Hortons Express

Name: Tim Hortons Express
Address: Dubai, United Arab Emirates
Rating: 2.3

Dubai

79JX+R45 - Muhaisnah - Muhaisnah 4 - Dubai - United Arab Emirates

Coffee stand Hiking area

Service Options Dine-in Takeaway

Photos

About

Tim Hortons Express is a coffee stand and hiking area located in Dubai, United Arab Emirates. The average rating of this business is 2.30 out of 5 stars based on 24 reviews. The street address of this business is 79JX+R45 - Muhaisnah - Muhaisnah 4 - Dubai - United Arab Emirates. Tim Hortons Express is open seven days a week from 09:00am to 11:00pm.

FAQs

Where Tim Hortons Express is located at?: Tim Hortons Express is located at 79JX+R45 - Muhaisnah - Muhaisnah 4 - Dubai - United Arab Emirates.

Reviews

1 Fatima Labrador Bacason 16 months ago

Attention Tim Horton's Management!

To improve sales at your Madina Mall branch, it's crucial to assign a customer service-oriented staff member, not someone as rude and arrogant as Amir. During our visit, my husband, daughter, and I were waiting for our friends before placing an order. Amir swiftly approached our table and curtly asked, "Yes?" He insisted we vacate the table despite the place being empty. He confronted us twice, rudely stating we should leave. A good customer service approach would have been to inquire about our order. Due to Amir's disrespectful behavior, we left without ordering, resulting in lost sales. Even in front of paying customers, he continued arguing loudly. Is he really the manager? Tim Horton's management must address Amir's unethical conduct towards customers. When asked for a complaint contact, Amir rudely refused. This incident occurred on July 17th at 7:00 PM, and this review does not deserve a single star.

1 Salman Amir 16 months ago

Worst customer service experience. Staff named amir misbehaved with me first twice and then with my family. I have been to many Tim Hortons and have never experienced such customer service.

To my surprise, when i came here to give review the last review 5 months old also mentioned same guy amir.

So it means TiM Hortons does not care about its customer service at all.

1 Jed Llamas Bacason 16 months ago

Not recommended at all. The counter guy named Amir is very rude and condescending to customers. Calling the attention of Tim Hortons management.

5 balooch Khan 16 months ago

I Have PickUp Truck Dubai Any Place Take Dear Sir and Madam I have truck for your Any Kind of Shifting with very low price… Work on Friday also

3 Abdul Jabbar Mohammed 39 months ago

A nice place for a quick bite. Loved the latte, gave a refreshing break from the hot sun. Need to include more available snacks

1 Thilangi Bamunuarachchi 21 months ago

Visited this place today. It was very bad experience. The staff name Amir simply does not know the customer service and he was utter rude. Not recommend this place specifically for this staff attitude

1 Tetiana Golosii 27 months ago

Tim Hortons Madina Mall is most unwelcome coffe shop in UAE that’s the reason why it’s always empty and particularly today I witnessed myself and understand why it’s empty ,- because sale stuff Dshendra obviously out of understanding what’s the meaning— customer service and hospitality and he doesn’t know how to make warm welcome people and offer them cup of coffee or any other drinks to have at least single sale a day .
Big warning to managers of the located shops to train the stuff for coffee shops to make customers happily buy drinks and seat there instead of run away from the Tim Hortons

1 afrah noushad 20 months ago

Worst coffee shop. The staff was very rude.

3 greg cgt 17 months ago

Surfait pas Instagram et Harry Potter. Il y a plein d’autre choses dans les environs.

2 Thomas Stierschneider 15 months ago

achtung: Aktuell KEINE Dampfzüge (21.07.2023) voraussichtlich noch zumindest eine Woche ..

Map Location

Business Hours

Thursday	09:00am - 11:00pm
Friday	09:00am - 11:00pm
Saturday	09:00am - 11:00pm
Sunday	09:00am - 11:00pm
Monday	09:00am - 11:00pm
Tuesday	09:00am - 11:00pm
Wednesday	09:00am - 11:00pm