136 reviews

Tips and Toes The Springs Souk

Name: Tips and Toes The Springs Souk
Address: Dubai, United Arab Emirates
Rating: 4

Dubai

Springs Souq - Dubai - United Arab Emirates

Beauty salon Hardware store Camping store

Service Options In-store shopping

+971 4 422 7446

Photos

About

Tips and Toes The Springs Souk is a beauty salon, hardware store and camping store located in Dubai, United Arab Emirates. The average rating of this business is 4.00 out of 5 stars based on 136 reviews. The street address of this business is Springs Souq - Dubai - United Arab Emirates. Tips and Toes The Springs Souk is open seven days a week from 09:00am to 10:00pm.

FAQs

Where Tips and Toes The Springs Souk is located at?: Tips and Toes The Springs Souk is located at Springs Souq - Dubai - United Arab Emirates.
What is the contact number of Tips and Toes The Springs Souk?: The contact number of Tips and Toes The Springs Souk is +971 4 422 7446

Reviews

1 Lama Khlifat 16 months ago

I am writing this review only because I tried to speak to customer service and they needed someone to teach them what customer service is.
I had a mani, padi appointment.
By the time it was time for nail polish for my nails they looked extremely bad, and I mentioned it to the technician during the service but she didn’t bother.
She removed the nail polish of the first hand and I could see that cuticles were not done properly and that’s why the color looked odd.
I told her to fix it, she started filing my nail and put the coat again!!
And for the second hand she saw some places where is it was wrong and said it’s ok I will fix it with topcoat!
This is when I told her to remove the nail polish on both hands and just leave and thanked her.

Then I went to the reception and showed her my nails, and somehow she was defending the technician!
And she offered me a discount on the service a service that wasn’t done for me!
So when they didn’t offer anyone to fix I said it’s ok I won’t be paying for my hand manicure and paid only for pedicure .
When I complained to customer service their final answer was

On behalf of the team, I sincerely apologized for what happened on your service that day and if we have made you really upset and dismayed. Moreover, we will totally understand and respect if you would not want to visit our salon again due to this incident. But still, we are looking forward on welcoming you in any of our branches aside from the Springs Souk.

Time is wasted!

4 Sarah Mohamed 17 months ago

I’ve loved Tips & Toes for over 10 years already. This branch is nice for basic grooming but it’s a bit small. Nevertheless, they always deliver to standard ????????

1 Nada Zekovic 18 months ago

The quality of the service became very low. Shellac lasts 2 days. I thought maybe it was accidental, but after the 4th time of shellac lasting couple of days I finally decided not to return to this place anymore. Also, the stuff is obviously in a bad mood.

1 Nuran Mekky 19 months ago

Terrible experience, worst massage, worst eye brows threading, arrogant ladies in reception Lisda and Gin. I used to love going to tips and toes for the last 9 years, recently everytime I go there I just regret it, expensive, cheap quality and treatment. I regret paying every penny there...even the way you respond to your google reviews is copy and paste with no action...clearly says a lot about where tips and toes salons are heading, and tells a lot about your culture.

1 Shereen 20 months ago

Literally went in for an eyebrow appointment, waited 25min until I went out to understand the delay. They got me someone who isn’t a technician and does the hairdressing to do my eyebrows. She has zero experience in shaping eyebrows and she ruined them. She only knows how to thread would not use the tweezers or scissors until I asked she told me herself she does hair not this. What the hell kind of service is this! And not only that I freakin paid for the thing without the offer of it being for free or getting a voucher for their mess up and delay. This is highly unprofessional and extremely problematic. This shop is not customer service oriented they don’t cater to giving you a good experience!

1 resmi deepak 20 months ago

Took my daughter for a hair cut. First thing- the place was crowded. They had to remove apron from a person using it for my daughter’s hair cut. Wouldn’t expect to see these from a premium place like tips and toes.
Then for hair cut, even after clearly showing the picture of how we needed the cut, it wasn’t done properly. He did the work as if he was forced to do fast and finished it off in 20 minutes(wash + cut + blow dry) Front hair wasn’t layered, the hair level at the back was absurd (up and down), which I had to level after coming back home.

5 Nora A 16 months ago

Absolutely amazing.
Gloria did my eyebrows and I was really pleased. Highly recommended ????

5 Sara Fard 27 months ago

My friend introduced me to this place and the staff is amazing.

The deals are incredible especially if you want to get your nails done regularly.

I only straightened my hair here once but they did a pretty good job of that as well.

It’s very nice when you’re getting your nails done and you can get the option of having someone massage you.

The person who is in charge of nail art is pretty good to, I didn’t get anything to extreme done but she was really good.

This place is honestly the best I highly recommend going here.

Map Location

Business Hours

Wednesday	09:00am - 10:00pm
Thursday	09:00am - 10:00pm
Friday	09:00am - 10:00pm
Saturday	09:00am - 10:00pm
Sunday	09:00am - 10:00pm
Monday	09:00am - 10:00pm
Tuesday	09:00am - 10:00pm