103 reviews

Waitrose Meadows Village

Name: Waitrose Meadows Village
Address: Dubai, United Arab Emirates
Rating: 4.2

Dubai

3574+JJC - 1st Rd - Dubai - United Arab Emirates

Grocery store Bus stop

Service Options In-store shopping In-store pick-up Delivery

Photos

About

Waitrose Meadows Village is a grocery store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 4.20 out of 5 stars based on 103 reviews. The street address of this business is 3574+JJC - 1st Rd - Dubai - United Arab Emirates. Waitrose Meadows Village is open seven days a week from 07:00am to 10:00pm.

FAQs

Where Waitrose Meadows Village is located at?: Waitrose Meadows Village is located at 3574+JJC - 1st Rd - Dubai - United Arab Emirates.

Reviews

1 PJ W 34 months ago

I’ve watched this store deteriorate over the past year. The staff don’t listen at the counters. I’m there everyday. I ask for 2 of an item I get one when I realise it’s too late. The stock is not replaced timorously. Items aren’t priced accordingly Very disappointed

1 Tropang Boss G 35 months ago

Extremely Dissatisfied with Poor Customer Service at your shop, specially the coffee section and the person behind the counter ( tin tin was her name as i remember)

I am writing this letter to express my utmost disappointment and frustration regarding the abysmal customer service I recently experienced at your coffee shop. As a regular patron of your establishment, I have always expected and received a certain level of service, but my recent encounter has left me deeply dissatisfied and compelled to bring this matter to your attention.

On 26th of June , I visited your coffee shop, eager to enjoy my usual cup of coffee and unwind. However, from the moment I entered, it became evident that the staff was inattentive and uninterested in providing satisfactory service to customers. Allow me to outline the various instances where your customer service fell far below acceptable standards:

Lack of Greeting: Upon entering the coffee shop, not a single staff member bothered to acknowledge my presence or offer a warm welcome. It felt as though I had entered an unwelcoming and uninviting environment.

Inattentive Attitude: Throughout my visit, it was evident that the staff's focus was elsewhere, as they seemed disinterested in providing even basic attention to customers. I had to repeatedly request assistance and remind them of my order, which only added to my growing frustration.

Dismissive Behavior: When I politely addressed my concerns with one of the employees, they responded with indifference and dismissed my complaints. This dismissive attitude only exacerbated my disappointment and reinforced the sense of neglect I felt throughout my visit.

As a loyal customer, I believe it is crucial to highlight these issues to you, as they directly impact the overall reputation and success of your coffee shop. It is disheartening to witness the decline in the once exceptional customer service that I have come to associate with your establishment.

I understand that customer service can occasionally falter, but the extent of the deficiencies I encountered during my recent visit was simply unacceptable. As a result of this experience, I am reconsidering whether I will continue to patronize your shop in the future and whether I will recommend it to others.

I implore you to take immediate action to rectify the ongoing issues with customer service at your coffee shop. Invest in comprehensive staff training programs to ensure that your employees understand the value of providing exceptional service to customers. Additionally, foster an environment where customers feel welcomed and appreciated, as this is crucial to building long-lasting relationships.

I hope my feedback will serve as a catalyst for positive change within your shop. I genuinely believe that by addressing these concerns, you can restore the once exemplary customer service that your establishment was known for.

I look forward to hearing from you regarding the steps you will take to rectify the situation. I sincerely hope that my future visits to your coffee shop will be met with the exceptional service that I, as a loyal customer, deserve.

5 EMS Training 58 months ago

Great place to get healthy salads and fresh produce, it is really high quality shopping experience, the staff are very friendly and helpful, highly recommend if you live near the meadows or jk, they also have a nice coffee shop inside the supermarket, you can buy all the necessary items for your house hold from the mall as well,

5 Amie C 58 months ago

Waitrose is the nearest supermarket from meadows 2. They have quality fruits and vegetables to choose from. Though it's a bit pricey for me but for a quick grocery run, this is a great place. We also had a quick bite after our stroll around. And ya, staffs here are very hospitable.

5 Farah Othman 35 months ago

Excellent branch of waitrose, wide variety and not too crowded, staff are very friendly.

1 Irshad Kolichal 39 months ago

For fresh fruits this shop is not good many time i went there some fruits always bad condition always i coming here and check fruits because the shop near to me but fruits i think not good i going after this another shops for buying some fruits

2 Anna 40 months ago

Supermarket’s assortment is not bad, but in the attached cafe they don’t allow to take a paper cup ????????u200d♀️???? even you bought drink from the supermarket

4 Michael Habib 42 months ago

I would give a 5 stars if not for the tiny pork section with no fresh products... Would've been better to make it a full fledged section like Spinneys instead of the useless cafe.

Map Location

Business Hours

Wednesday	07:00am - 10:00pm
Thursday	07:00am - 10:00pm
Friday	07:00am - 10:00pm
Saturday	07:00am - 10:00pm
Sunday	07:00am - 10:00pm
Monday	07:00am - 10:00pm
Tuesday	07:00am - 10:00pm