418 reviews

Home Centre

Name: Home Centre
Address: Abu Dhabi, United Arab Emirates
Rating: 3.7

Abu Dhabi

Level 1, Yas Mall, Yas Island - Abu Dhabi - United Arab Emirates

Furniture store Furniture accessories Bus stop

Service Options In-store shopping In-store pick-up Delivery

+971 800 694663

Photos

About

Home Centre is a furniture store, furniture accessories and bus stop located in Abu Dhabi, United Arab Emirates. The average rating of this business is 3.70 out of 5 stars based on 418 reviews. The street address of this business is Level 1, Yas Mall, Yas Island - Abu Dhabi - United Arab Emirates. Home Centre is open seven days a week from 10:00am to 10:00pm.

FAQs

Where Home Centre is located at?: Home Centre is located at Level 1, Yas Mall, Yas Island - Abu Dhabi - United Arab Emirates.
What is the contact number of Home Centre?: The contact number of Home Centre is +971 800 694663

Reviews

2 Burhan Khan 17 months ago

A great store Home Centre Yass Mall really caused great discomfort with such a level of lacking professional approach that is frustrating.
Having ordered some furniture for the new accomodation, based on great previous experience of of quality products and services, we were greatly surprised by absolute non professional approach by multiple teams @ Home Centre. Following are a brief facts:
- Delivery of defective parts,
- despite numerous calls and a personal visit for replacement and completing installation, nothing happened,
- at least 5 times committments were made by staff at different levels to rectify and finish delivery and installation, never honoured, including last one by a manager at Head office,
- last commitment was for yesterday, also same,
- it's been nearly 2 weeks and there is not even a call back anytime for an update on revised delivery,
- we had even paid extra charges for some item for early delivery for the gathering,
- we even requested to remove the incomplete items lying around in the home to atleast have room empty and tidy at the family gathering at new place, instead of the mess, nothing done,
- it's really unimaginable for a store like Home Centre really attracting bad repute for such a small topic showing lack of sustainable SCM, CRM, QCR processes. Wish the store all the best with such approach!

1 Andrea Moussa 16 months ago

Horrible customer service and policies. Contact center agent says my item is ready for collection, I make the trip to the store only to be informed that it still needs more than 2 hours, asking me to come back in the evening. They deceive customers by putting false or very restricted discount schemes, delivery is never free unless the purchase value is crazy high, if we collect the item instead of having it delivered we lose the warranty, home center is the biggest scam in the world of furniture stores. Better utilize your money elsewhere, at least you’d be getting decent treatment and the attention you deserve as a customer.

1 Amina Durrani 24 months ago

Bought two wardrobes for delivery, they came and didn’t have right materials.They left and said they would be back next morning, came later on still not correct materials left and never notified me that was not completed. Had to call them several times to find out what’s happening. They left the open boxes and half built wardrobe all over the place. Complete mess!! Never even a courtesy call that there is issue.support team put on hold many times to hung up on.
Will never buy furniture again and will having them taken back for refund!

1 Ahmed Hamzawy 15 months ago

STAY AWAY. Home Centre is a scam! I bought a coffee table that was supposed to be made of natural wood, as the sales told me (Shila), but it turned out it is made of MDF and very cheap quality. Table legs broke two weeks later, and customer service sent a team to make a report. It has been three months now, and the table is still not fixed or returned, although the store manager acknowledged the mistake from their side.

Don’t believe me? Check other people's reviews.

1 Sumeya Aljasmi 19 months ago

It’s the worst experience I ever have,, I bought furnitures worth 25,000 dhs and I didn’t get what I order plus they installed the furnitures in a very bad way,,, now am following almost for more than 10 days for the missing items and to fix the faulty furnitures installed,, and nothing happened yet,,, they don’t even respond to me ,, and promised to call back and nothing,, even I requested the manager and no one call or follow up or give me a solution,,, it’s Yas mall home center

2 Beka Lamazoshvili 26 months ago

Home Center should check the quality of the goods they are selling. Bought a white bath mat. As soon as it got wet with clean water, it became dirty yellow. Time and money wasted. Why would you even sell a product like this? Bath mat is supposed to get wet and not change color imeddiately like this.

1 Wassim Al Nabulsi 19 months ago

Not recommended to buy dinning set from home center.
I bought bellamy 8 seaters dinning set and 2 chairs were broken. I have requested to buy 2 chairs but they don't have stocks

1 RIK 16 months ago

Didn't think I will write this about home centre . But they pushed me to it . I ordered beds ,sofas , dining table etc . To be delivered to my new place. All day I am calling and the say its coming . Now its evening and I call to tell me its not coming . I have to find a place to sleep in with my children. And it's almost night. And we have no place to stay

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Business Hours

Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm