IYKYK

I recently visited iykyk cafe located in Fern Al Qanah based on my friends’ recommendations for their delicious ice cream and coffee. Unfortunately, my experience turned out to be quite disappointing. Upon entering the cafe, my friend and I sat at a table and requested the menu from the waiter. The waiter asked us to stand and go to the cashier to place our order. We complied and headed to the cashier, hoping to see the available sweets. However, while we were away, a group of people entered the cafe, and the waiter allowed them to take our table, which was the only one available.

When we returned to find our table occupied, we questioned the waiter about it, but she couldn’t offer any solution. She pointed towards the cafe’s owners, who were sitting there, implying they could resolve the issue. However, approaching the owners would have been an embarrassing situation in front of everyone in the cafe, so I hesitated to do so.

Disheartened and frustrated, we left the cafe without even getting a chance to taste their supposedly delightful ice cream and coffee. The lack of assistance from the owner and the poor service left a sour taste in our mouths.

I genuinely hope that iykyk cafe takes customer service seriously and addresses such situations in the future. A simple resolution or alternative seating arrangement could have made a huge difference. Until these issues are addressed, I cannot recommend this cafe to others.

Wonderful

Make sure to try the Reese's cookies; they're a must! Don't forget to ask them to heat it in the microwave for an even more delightful experience.