903 reviews

Aramex

Name: Aramex
Address: Dubai, United Arab Emirates
Rating: 3.2

Dubai

Ground Floor, Deira City Center - 8th St - Port Saeed - Dubai - United Arab Emirates

Logistics service Taxi service

+971 600 544000

Photos

About

Aramex is a logistics service and taxi service located in Dubai, United Arab Emirates. The average rating of this business is 3.20 out of 5 stars based on 903 reviews. The street address of this business is Ground Floor, Deira City Center - 8th St - Port Saeed - Dubai - United Arab Emirates. Aramex is open seven days a week from 10:00am to 11:00pm.

FAQs

Where Aramex is located at?: Aramex is located at Ground Floor, Deira City Center - 8th St - Port Saeed - Dubai - United Arab Emirates.
What is the contact number of Aramex?: The contact number of Aramex is +971 600 544000

Reviews

1 Ghostman Scafr 35 months ago

The worst ever courier service anywhere in the world! 0 regards for customer service and that is why they don’t even have call representative to handle calls/complaints from customers. It’s obvious they have the most pathetic service. Rude delivery guys, and horrible service. Whenever you have shipment from Aramex, just configure your mind to disappointments! When you need help, no one gives a damn!
You don’t deserve even an imaginary star because you are a big disaster!

1 Osha M 36 months ago

I am writing to express my dissatisfaction with the service provided by the delivery company. I have experienced delays in the delivery of my shipments and have had difficulty communicating with their customer service team.
I would like to bring this matter to your attention and request that you take appropriate action to improve the quality of service provided by the company. As a valued customer, I expect efficient and reliable delivery service and effective communication channels with the customer service team.????????????????

1 Socrates Louca 35 months ago

Worst customer service i have experience in Dubai.Had arranged the shipment of an important card to arrived on specific date and time that they never did delivered on time. Whatsapped and chat service centre, and instead of fixing the problem they were saying will be deliver tomorrow and once out they will call me. Completely unprofessional and not meeting timelines. Save your time and stay away from Aramex if u are in need of something important to be delivered.

Please Aramex no need to write that you are sorry and email you at customer support. Too late now

1 Mohamad Hussein 35 months ago

The person in branch is good but as usual weak system , I asked Aramex customer service to keep my shipment for 10 days in this branch because I am out side UAE and they confirm it will be in same branch , now when I came to collect , they told me the shipment back to head office.
It is bad day when I know I have something I should collect from Aramex .

2 Rakel Ottesen 37 months ago

My shipment was supposed to arrive today but didn’t because they said I needed to update my address. So I had a look in my account and all was in order, and nothing wrong with my given delivery address. I see my package my has now been put in storage and I need to contact them. The person on the phone tells me the address needs to be updated, then she goes on to read the address I had already given in my account, and without any changes my package will be delivered a day late.
I will probably not be using this service again unless in emergencies, as the package takes longer, more room for errors and it costs more or the same to get it directly from the seller.

1 ara recalde 35 months ago

They just don't care about the customers, and they don't care if your shipment is delayed or anything because you dont have a choice, when you order something online mostly we are not the ones to choose which courier to use, this is why they don't care. I tried explaining my situation on the phone because their delivery was delay and Abdullah spoke to me in a very bad condescending way and when I tried to made a complain about it they just send an email saying they scheduled my delivery for later, because (here I go again) they just couldn't care less about their customers

1 Susnic A M 36 months ago

I am putting this review on entire Aramex Courier experience as I was not able to connect to a customer support channel to report an issue.

49292398643 is the shipment number.
It was scheduled and no one delivered or contacted on the day of delivery and next day your agent calling and saying there was no one going to Deira side and thats why we didn't deliver... Seriously..!!!!... And as the mistake is from your end, even your agent didn't try to get it delivered as early as possible. Instead she asked to choose a slot thats 1 week later... Aramex service is getting pathetic... Please note we are not taking your service as granted.!!!!

1 دانش اسلم 35 months ago

Worst Worst Worst Service Ever I Am Seeing In UAE.. no positive Response From Team.. when you miss a call from delivery person you have no way to call him back.. and you are no service from aramax to rearrange shipment.. when you try call many times they ask to collect shipment from head office.. in that case why they charge big amounts of delivery charges.. if i have to collect parcel from head office.. and big thing is that we are not going anywhere without phone if we miss call from aramax they are not arrange delivery again.. poor poor poor service.. if is in my hand i am not going to give 1 star.. very bad service from aramax..

5 Abbott’s Cichlids 36 months ago

Good service, picked me up with short notice and a fair price. Nice polite man I’d recommend to others.

5 Sophie Hildred 42 months ago

Last minute pick up. Absolutely amazing service. Friendly. Would 100% use again

1 Alex-rhys Jenkins 82 months ago

Would not use this taxi even if I was paid to use it after the experience I've had from the taxi drivers friend and the driver himself, I rang my friend's phone and the taxi drivers friend answered and gave me lip about ringing my friends phone to which I was ringing as no1 has been able to get hold of him

5 Lesley Cook 94 months ago

Chris's taxi is the only taxi l get he will get me anything l need from a shop and charge me minimum and also his taxi is cheaper than anyone l know!!

5 John Derbyshire 82 months ago

Haven't used them

1 Sally Masri 46 months ago

No answer ????

Map Location

Business Hours

Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 12:00am
Monday	10:00am - 11:00pm
Tuesday	10:00am - 11:00pm
Wednesday	10:00am - 11:00pm
Thursday	10:00am - 11:00pm