191 reviews

Ecity Mall of Emirates

Name: Ecity Mall of Emirates
Address: Dubai, United Arab Emirates
Rating: 4

Dubai

F11C, 1st Floor Sheikh Zayed Rd Mall Of The Emirates - Dubai - United Arab Emirates

Electronics store Bus stop

Service Options In-store shopping In-store pick-up Delivery

+971 4 399 6970

Photos

About

Ecity Mall of Emirates is a electronics store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 4.00 out of 5 stars based on 191 reviews. The street address of this business is F11C, 1st Floor Sheikh Zayed Rd Mall Of The Emirates - Dubai - United Arab Emirates. Ecity Mall of Emirates is open seven days a week from 10:00am to 11:00pm.

FAQs

Where Ecity Mall of Emirates is located at?: Ecity Mall of Emirates is located at F11C, 1st Floor Sheikh Zayed Rd Mall Of The Emirates - Dubai - United Arab Emirates.
What is the contact number of Ecity Mall of Emirates?: The contact number of Ecity Mall of Emirates is +971 4 399 6970

Reviews

5 Hany Nageh 25 months ago

I am visited ecity mall of emirates and there really i met very good salesman his name is shanvin and he was very nice because he explained everything for me without pushing me to buy from him he only let me decided that by myself.and also the other people was smiley people and the store manager mr. yogesh was really kind to me and gave some gifts for free . Thank you all .hany from Egypt

1 Simrah Ashraf 18 months ago

Bought a BRAND NEW Iphone 14 pro max from ecity mirdif and after I checked it was a 1 month used iphone and was a japanese version instead of middle east version. The phone was packed exactly like a new phone but when i checked on the apple’s website it was 1 month used phone. Would never purchase anything from such store. Thankfully i checked everything before 7 days of purchase or I wouldn’t have got a refund. This brand cannot be trusted! Not recommended for buying any product. They can cheat anyone easily with packing the product same as new product. This brand is only good for CHEATING THEIR CUSTOMERS.

1 Omar Hatem 17 months ago

Bad experience,
After I purcahsed S22 Altra the took from me the price of original charger 200 AED (as an ofer haha) and after I paid
They told oh we dont have charger we will call you later once it is available.
Even I came later three times to the shop. All the times they said we dont have we will call you. It is from 4 months ago.

1 Aaron Mark 16 months ago

I walked in to buy a mobile phone. It on display which means it available ok.i told them I want it later they told me it an open box ok I told them I like it the guy went into the store room for a minute came back and told me it not available. Staff are not warm welcoming so if it not available why is it on display.don't recommend this shop inside mall of the emirates

5 Nisal Joseph 18 months ago

Great Customer service staff. they will help you with politely. and had a amazing experience ???????? highly recommend for buying electronics.

5 Ganapathy Renjan S 19 months ago

Ahmed from Egypt & Asaad from India has rendered outstanding customer service. Convey the appreciation to them. They both really did well.

1 adib shaar 21 months ago

So I bought earphones from there and after less than a year i had to put them in Service for maintenance. I went to them he just wrote some words on my voucher without giving me any other document, and said it is going to take 15 days.

So after 15 days i called, someone called Nancy said that i will send an Email and will update you.

She did not reply back so after 24 days since I dropped them, I visited the store and no manager was there, so I dealt with the salesperson, he gave me the manager phone number called Mansoor his employee number is 24037.

Called him he answered just said hello and closed, I called the following day three times on his personal number and no answer, called also three times on the store landline number also no answer.

So I went there the same day and he was not there, spoke with the same salesperson and he called Mansoor, so he handled me the phone to speak with him and he promised me the following day he will call and he will follow the case, since I do not know anything about my earphones if they are lost or fixed or finished. The following day he called saying that he will send an Email to the warehouse and will call me back the same day to update me, and of course again no one answered.

So I just visited the store and I have been here for 25 minutes and they are still waiting for the response.

So, through my experience the customer service department and staff are just careless about how they treat their clients, no reports, no calling back, not even sending an Email saying that there has been delays or anything.

4 Chakra 39 months ago

A small shop front at the Mall of Emirates as you enter the Mall from the Metro station. One would not miss this place as it is always busy with customers and their selection of electronic goods and their staff response and their recommendations are really very admirable.

What makes this store unique is their wide range of electronic items they display and staff knowledgeable about their products and can offer great comparisons and recommendations.

Meet Paul who is extremely helpful with the customers and keeps extensive knowledge about most items in the store.

Staff a very good and the checking out was quick.

My first preferred stop for my electronic purchases. I would only wish they had more space to display more merchandize and brands for customer's choice.

Map Location

Business Hours

Thursday	10:00am - 11:00pm
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 11:00pm
Monday	10:00am - 11:00pm
Tuesday	10:00am - 11:00pm
Wednesday	10:00am - 11:00pm