105 reviews

Emirates Islamic

Name: Emirates Islamic
Address: Dubai, United Arab Emirates
Rating: 2.2

Dubai

Dubai Festival City, Third Floor, Next to carefur Hypermarket, Opposite IKEA - Dubai - United Arab Emirates

Bank Child care agency

+971 600 599995

Photos

About

Emirates Islamic is a bank and child care agency located in Dubai, United Arab Emirates. The average rating of this business is 2.20 out of 5 stars based on 105 reviews. The street address of this business is Dubai Festival City, Third Floor, Next to carefur Hypermarket, Opposite IKEA - Dubai - United Arab Emirates. Emirates Islamic is closed on Sunday, and other days it is open from 03:00am to 10:00pm.

FAQs

Where Emirates Islamic is located at?: Emirates Islamic is located at Dubai Festival City, Third Floor, Next to carefur Hypermarket, Opposite IKEA - Dubai - United Arab Emirates.
What is the contact number of Emirates Islamic?: The contact number of Emirates Islamic is +971 600 599995

Reviews

1 Sijo John 35 months ago

Worst bank to deal with, cad was blocked, visited the branch, and submitted all original documents requested. After 3 days, the documents are not updated. Still the card is blocked

1 Olena Barzegar 38 months ago

Card was blocked.went to bank to check why, said we will send email to tram and call you back to update if something else needed. 2 month passed. Card is still blocked, no call from bank. Went again. Again they “sent “ email to team to ask them to contact me , promised by end of the day. Day finished. Empty promises, long time waiting to be served ( 30 min aprox) .

1 ali alali 37 months ago

I came to the branch at 4:00 pm to open joint accout but after waited for 20 mins, they told me that joint account they open only morning shift and afternoon shift dont have an access to open it, unfortunately i have transfered my salary this week and i am really regret for that, this is because before weeks ago they told me that you can come anytime to open, for me it is not easy to come several times for account opening as small thing, anyway i am sorry for dealing with this bank and i think still there is a time to change it again.....

1 Duílio Castro 46 months ago

As an EI customer I’ve had COUNTLESS unpleasant experiences with the brand and this specific branch. Every time you come for being “assisted”, they will make you to wait for, at least, 30 minutes. Regardless if they have 6 or only 1 “Services and Products” representative on duty. Before you get the chance to reach them, you’ll have to wait for them to finish what seems to be personal calls (they are using mobile phones). When you finally get to the counter, they don’t listen but simply answer with what appears to be “plastered answers”. Now, how can you designate a department for products and services, if the answer for your inquires will ALWYAS be: “call the customer service hotline. We can’t assist you on that!” I had two enquires when I first stepped in today, and I left with both of them and ANOTHER disappointment and frustration! It’s been 4 years since I’ve transferred my salary account to Emirates Islamic Bank and there’s not even ONE day every since that they fail on making me regret it!

5 Polina Kaminskaya 43 months ago

Giving 5* to Mansoor and the Branch Manager, who is out there talking to customers and apologizing for the long wait. Speed of service otherwise would be 0 out of 5. This is not the only branch of EIB that is slow. I guess it’s just the entire system. Closed my account and hopefully will live happily ever after with ENBD only. But well done to Mansoor and the Branch Manager. Thanks for helping and caring!

5 Babita Dijesh 46 months ago

Excellent customer service provided by the evening team at Emirates Islamic bank DFC. Specially we would like to appreciate the response of Mr. Mohamed Najmi Ugail (Assistant Branch Manager) who ensured our request submitted was processed.
Thank you for the great service you provided Mr. Najmi.

1 Ashraf Khan 44 months ago

Very long waiting time. It had 5 customer service counter but only 3 is operating out of which one is not attending any customer so 2 left and they are taking so long, I waited for almost an hour while only few customers were there, finally I moved out as my turn did not come. Very poor Service

5 Razvan Iancu 46 months ago

I usually hate dealing with the banks, the waiting line and most of the time unresolved things, however this time was different.

I was having issues with my cheque book. I tried to apply online and everything and it didn't work. In the branch I had the pleasure of dealing with Mr Said Nawaf. We couldn't fix the problem on the spot because we didn't know where was the issue however he promised he will call back with a follow up (we all know what that means). I was surprised after few days when I received his call informing me that I have to update my documents. And another call after another few days informing me that the problem was resolved.

Thank you so much, great customer service !

Map Location

Business Hours

Saturday	10:00am - 03:30pm
Sunday	Day off
Monday	10:00am - 03:30pm
Tuesday	10:00am - 03:30pm
Wednesday	10:00am - 03:30pm
Thursday	10:00am - 03:30pm
Friday	03:00am - 10:00pm