27 reviews

Gloria Jean's Coffees Dubai Festival City

Name: Gloria Jean's Coffees Dubai Festival City
Address: Dubai, United Arab Emirates
Price range: $$
Rating: 3.1

Dubai

Unit No. SC 173, 1st Floor, Dubai Festival City Mall, Crescent Rd - Dubai Festival City - Dubai - United Arab Emirates

Coffee shop Bus stop

Service Options Dine-in Takeaway Delivery

+971 4 232 5589

Photos

Gloria Jean's Coffees Dubai Festival City

About

Gloria Jean's Coffees Dubai Festival City is a coffee shop and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.10 out of 5 stars based on 27 reviews. The street address of this business is Unit No. SC 173, 1st Floor, Dubai Festival City Mall, Crescent Rd - Dubai Festival City - Dubai - United Arab Emirates. Gloria Jean's Coffees Dubai Festival City is open seven days a week from 08:00am to 11:00pm.

FAQs

Where Gloria Jean's Coffees Dubai Festival City is located at?: Gloria Jean's Coffees Dubai Festival City is located at Unit No. SC 173, 1st Floor, Dubai Festival City Mall, Crescent Rd - Dubai Festival City - Dubai - United Arab Emirates.
What is the contact number of Gloria Jean's Coffees Dubai Festival City?: The contact number of Gloria Jean's Coffees Dubai Festival City is +971 4 232 5589

Reviews

4 Rawan Alnajjar 16 months ago

Great coffee shop and cozy ambiance!
It is a great choice as it is quite and calm and you can isolate yourself from the mall’s noise.
The coffee is great, we tried their signature coffee and Turkish coffee and they both are strong and tasty.
They have a variety of sweets that look very delicious.
The staff is welcoming and friendly.
It is also affordable

4 Mahwish Ahmed Ali Shah 16 months ago

Cute little café, just stop for a coffee after shopping. Cappuccino was good????.

1 Daye G 16 months ago

Gloria Jeans was my favorite but because of unfriendly staffs here in Dubai Festival City, they dont greet customers, No Hi or Hello, No thank you, No Enjoy your Coffee.. bad service. I requested for Dine In Mugs and still they gave us takeaway cups. They didnt even add whip cream for mocha truffle and creme brulette latte. I was confident to suggest Gloria Jeans to my friend and he got disappointed for this is his first time. Very sad. I was looking for Gloria Jeans service before in Sheik Zayed. They provide presentable and very good tasty coffee.

1 Ocean Basket 15 months ago

This shop doesn’t give u a good service they dont speak english very well they only knows how to speak hindi. This shop need to hire someone who can speak english to know understand customers needs

1 Amin Chami 16 months ago

It wasn’t convenient to have the waiter coming to my table with bill at 9,45 pm while sitting with guest without asking if we need to order or informing us that they are closing at 10 , at 9,48 they switched off the light .

5 Khalid Rizvi 22 months ago

Today as I was transiting to Washington DC, my wife fell ill and developed slight diarrhea—- I was looking for a place to get a banana for her and went inside Gloria Jean. I asked Ms. Lynn for a banana which I would be happy to pay for but she was soOoooooo so and so much courteous and hand me over with a banana and wished my wife well.

This kind gesture and empathy of Ms. Lynn should be acknowledge as a symbol of human kindness and selfless help.

Thanks

Khalid Rizvi

1 Ayesha Alzaffin 27 months ago

I went to have a coffee and cake yesterday first day of Ramadan, got them in takeaway plate and cup! Very disappointed!

2 JC McStrong 27 months ago

Bad customer service (Filipina Lady Cashier)???? I approached this lady cashier to take my order thru COFE application. In a sarcastic way, I was told she cannot process my order as they don't have the tablet with the application. In my experience, other coffee shops accepts orders even without the tablet. But this particular cashier didn't want to try and she even argued it wasn't really possible. Thanks to Filipina barista named ETHEL, she saves the day. She interfered and told the cashier that it's possible to take COFE app orders without the tablet.???? And to you MAM CASHIER, your customer service can be improved, it will not cost you anything by being friendly and accommodating. Have a good day...

Map Location

Business Hours

Wednesday	08:00am - 11:00pm
Thursday	08:00am - 11:00pm
Friday	08:00am - 11:00pm
Saturday	08:00am - 11:00pm
Sunday	08:00am - 11:00pm
Monday	08:00am - 11:00pm
Tuesday	08:00am - 11:00pm