Grand Kingsgate Waterfront Hotel
Al Jaddaf - Jaddaf Waterfront - Dubai - United Arab Emirates
Grand Kingsgate Waterfront Hotel is a hotel and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.50 out of 5 stars based on 37 reviews. The street address of this business is Al Jaddaf - Jaddaf Waterfront - Dubai - United Arab Emirates.
- Grand Kingsgate Waterfront Hotel is located at Al Jaddaf - Jaddaf Waterfront - Dubai - United Arab Emirates.
- The contact number of Grand Kingsgate Waterfront Hotel is +971 4 438 2888
1 azhar jaman kunnummal 35 months ago
dont ever stay in this hotel they are harassing the customers for money.
5 Sanjana Babani 35 months ago
Rooms are fine and parking is available
Entry to the hotel parking is a little dicey as there are bot signs to enter and parking entry is from back side
Staff is good and they gave us an upgrade also for Rooms
Prices are quite good and reasonable and lobby is nice to chill also.
WiFi is available throughout the hotel and pool is open on rooftop.
Pool is only till 6 pm and suggest that should be till 7 pm atleast. Also the pool depth is 6 feet throughout so not possible to stand .
There are restaurants in hotel serving American Cuisine and also another one with Lebanese cuisine.
Food is good at both places.
Breakfast should have couple of more items and some items did not seem fresh.
All in all a good place for a weekend getaway or business stay.
1 Muthana Vlogs 37 months ago
-Very rude staff from the front desk until the workers in myst shisha cafe.
-rooms are very small.
-no toothpaste/brushs.
-no smoking are inside the building even inside the cafe unless you pay 40 minimum - even if you want to smoke 1 cigarette
- customer service is a big zero.
- 1 access card for the room you will have to ask for the second one in a rude way.
My advice :
Avoid this hotel and get another hotel with the same price range and more facilities and customer service.
1 Eslam Samra 36 months ago
would never recommend and of course not coming back .. whenever you reach to the hotel they surprise you with that 200 dirhams security deposit WTH! Which they will stall to give back .. they will claim it’s in the hotel policy -which you have to dig 100 articles to find it- a classic scam .. I stayed in tens of hotels in Dubai and never have been asked for such a silly request anywhere else
Their location is awful , you’ll have to go all around yourself to find them
Then you will have to park in front of the reception because some engineering genius decided to make a narrow entrance blocking the parking .. so you will have to check in and watch for your car if making any traffic to go and move it then continue your check in .. and never forget , the worst hotel bed ever .. Oh one more thing ; bo late check out , although I checked in 4am in the morning .. Didn’t approve of 2pm late check out ..
And BTW no closet in the room , just throw your clothes anywhere in the room.. no bathtub also , don’t get deceived by booking pictures.
1 F Riaz 38 months ago
They have loud housekeeping who knock on your door even when the DND is on and then when you open the door they dont apologise!! And say ‘oh your light is not working then ‘
I requested my room to be cleaned and the receptionist at 10.40PM male put the phone down on me after I told him that my bedding is still dirty and not changed - I rang back immediately and he refused to answer the call
The floor is still dirty
Keep away from this hotel - they have the wrong staff - even the security do not smile at you if you are a paid guest - nobody smiles -
From the beginning my experience has been below standard, how on earth did this hotel reach 4 stars?
5 Nadine Cuison 36 months ago
The receptionist are good. And compare to other kingsgate hotel they are not asking 100 aed for deposit.
Hotel is clean and confortable to stay.
The manager rest assured to ask the guest if they comfortable after the check out.
The price is very affordable . Only one problem that they dont have smoking rooms. So i need to go down from time to time.
1 DUBAI 38 months ago
I found it very disappointing at the check-in, that they are taking up to 200AED deposit even tho they dont provide any mini bars in their rooms.
Their Management was very disrespectful and stubborn regarding the deposit and even while ramadan time that almost all of their rooms were empty and they didn’t have any guests they refuse to extend my stay for 1 hour extra.
The rooms are super tiny without any outside view and stinks! and their windows does not open.
Except a soap and a shampoo they do not provide any other hotel items in their rooms such as dental kits, footwear, etc..
The shower was a nightmare, There was no cold water in the shower/washroom, there was only a boiling hot water even on the cold side!
Aside from water being super hot, the showerhead was kept dropping not being held on the wall.
I don’t even know how they got 7.3 out this rating.
Oh and lets not forget about the parking!
Warning for the people with low cars!
the ramp on the exit might scratch or break your vehicle bumpers and etc..
2 Shafeeq Hamza 37 months ago
They had to use a mastercard key access to open each and every single rooms.
Very Disappointing.
Hotels such as Millennium , Jadaf waterfront , cannot have such sort of situation which spoil the reputation of the organization because of the management cause.
DISAPPOINTING…!!!
