Hatam

Unit SF - 130 - 36 - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates
Service Options Dine-in No-contact delivery Takeaway Delivery
About

Hatam is a persian restaurant and pub located in Dubai, United Arab Emirates. The average rating of this business is 2.40 out of 5 stars based on 343 reviews. The street address of this business is Unit SF - 130 - 36 - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates. Hatam is open seven days a week from 12:00am to 11:00pm.

FAQs
Where Hatam is located at?
Hatam is located at Unit SF - 130 - 36 - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates.
What is the contact number of Hatam?
The contact number of Hatam is +971 4 339 9000
Reviews

1 Mohamed Omar 16 months ago

I had visited this place 3 times at the past few years, but seems it is trying to achieve the world worst record every time we visited this place. I am not sure why is this place still open in Dubai Mall. We had ordered one plate and we were astonished with 2. The waiter doesn't speak English well and can't explain the menu, We had not wanted the waiter to pay the cost so I had to pay both. Unfortunately, the food though looks good, but it's not eatable. In addition, tables take hours to be cleaned, so restaurant cleaning is disastrous, obviously 2 people can't service the full restaurant. This is my 4th mistake, as I was hoping things had changed after covid, but seems it didn't. Avoid!!!

2 CG Far 16 months ago

Food is below average, rice felt cold and very dry. kabab had no flavor.
Hamoos a little runny along side with cucumber yogurt which felt like had added water which wasn’t that great either.
Iced tea tested like sugar water.

1 Hojat Karbasi 17 months ago

I ordered "Baghali polo Mahiche "It was the worst one I ever tried ! middle of Mahiche was frozen ! Shame on you ! selling old frozen left over food ! Never ever again order from you , even if I die of hunger !

2 Paws “Dirty Paws” 27 months ago

- Filthy. It takes ages before staff wipes the tables after previous customers. Chunks of food on the floor. Sticky seats.
- Leaves an impression of being one of those Kitchen Nightmare restaurants before the visit of Gordon Ramsay. Waiting time is horrendous, I only ordered one soda, one soup and one main dish, and there were just five or six tables occupied by visitors in the whole restaurant but it took forty minutes for everything I ordered to arrive(!!)
- There are at least four members of staff, not counting cooks, but there is only one of them in the dining room at a time, or none at all. I had to complain half an hour in, and only after threatening to leave food suddenly started to appear on my table.
+ They brought me a gift, some bread and a bit of pickles and cheese quickly thrown together as an apology for long waiting times.
- I saw that they are bringing that bread to everybody. Be it an apology gift or an expected custom, they should focus on delivering orders quick instead of wasting time on preparing gifts.
+ Staff apologized for delays and was generally well- mannered.
- Look how tiny that soup portion is (photo)
- Food barely resembles photos from the menu. I suspect this place has only one cook and all he has time for is making sure that your food doesn't become straight up coals.
- Menu and bill folder look like they've been forgotten at a crime scene fifty years ago and gor rediscovered last week.
I'm not gonna come here again.

1 lamees alkhamis 17 months ago

I had to ask for the waiter to bring the menu !!
The food was late and the it was cold and to change it took another 20 mins ,
The starter was served with the main course i had to even ask for the bread
The service was very bad !!!!

1 Rajeev Damania 27 months ago

Extremely slow service, lazy staff, the dirty tables don't even have tissue papers or cutlery. Almost feels like a highway restaurant and nothing feels like authentic persian here.

Rice was extremely dry and probably very old and just microwaved. Meat quality was very poor and absolutely bland.

Any Iranian would laugh if they see how and what was serve for the starter. Even a basic chicken soup was not authentic Iranian. We didn't eat anything, just wasted all the food and money. Never coming back again!

P.S: Pics were taken while leaving, so everything that you see was wasted. When confronted with the restaurant manager at the counter, he said he knows that our quality is bad????

2 Abdullah Alnaqbi 27 months ago

The service was really bad
We wait long time for taking the order
Also when they bring the order they was late
The food was good but not perfect
I hope they improve there food and services they provide

2 Shems Eddine Boukhatem 18 months ago

First of all, I felt like the service was just substandard here.

The restaurant wasn’t even full, looked fully staffed but they were just disorganised and unwelcoming.

This place is in the food court of the mall, however for its prices, you expect some level of welcome.

The staff simply pointed to a seat without a work when we asked her if we need to book a table.

The table was dirty, took about 10 minutes for me to grab someone’s attention to clean it, followed by asking for the menu.

The food looked great on paper, and on the pricy side in my opinion. The free salad they give you was embarrassing. They give you a bunch of leaves with mint, some carrots and cucumbers and (feta) cheese.

Our drinks and starters took over 20 minutes and our order took around 30 minutes to arrive. The waiter struggled to take our order, I had to explain I wanted rice over 3 times but the waiter looked reoccupied with something else. Had to reconfirm our drinks 20 minutes after ordering.

I would say avoid the ribs! They were overpriced and overcooked. No amount of chewing could have saved this.

All in all, I was very disappointed in this place. I saw this place as a recommendation on YouTube, and now looking back it, I wonder if that was actually scripted.

Very unfortunate since we were really looking forward to trying out Iranian food.

5 Rory Munton 63 months ago

Bar staff are absolute legends great service

5 Vincent Yelland 51 months ago

Would definitely go again

5 Jay 63 months ago

Quality food & service
Map Location
Business Hours
Friday 11:00am - 12:00am
Saturday 11:00am - 12:00am
Sunday 11:00am - 12:00am
Monday 11:00am - 12:00am
Tuesday 11:00am - 12:00am
Wednesday 11:00am - 12:00am
Thursday 11:00am - 12:00am
Saturday 12:00am - 11:30pm
Sunday 12:00am - 10:00pm
Monday 12:00am - 11:00pm
Tuesday 12:00am - 11:00pm
Wednesday 12:00am - 11:00pm
Thursday 12:00am - 11:00pm
Friday 12:00am - 11:00pm
Nearby Businesses

Starbucks

Starbucks

Lower Ground Floor Food Court, The Dubai Mall - Downtown Dubai - Dubai - United Arab Emirates

Dubai Mall Food Court

Dubai Mall Food Court

57WH+MM5 - Downtown Dubai - Dubai - United Arab Emirates

Zaatar w Zeit - The Dubai Mall

Zaatar w Zeit - The Dubai Mall

The Dubai Mall, Lower Ground Floor, Food Court - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates

Texas Chicken - Dubai Mall

Texas Chicken - Dubai Mall

Dubai Mall, Food Court - Level 2 Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates

Sahelnom Express Dubai Mall

Sahelnom Express Dubai Mall

Dubai Mall - 3 Sheikh Mohammed bin Rashid Blvd - Downtown Dubai - Dubai - United Arab Emirates

JJ Chicken - Dubai Mall

JJ Chicken - Dubai Mall

Financial Center Street - Downtown Dubai - Dubai - United Arab Emirates

Soy Chinese Restaurant

Soy Chinese Restaurant

Dubai Mall - Unit SF - 130 - 34 Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates

CHANEL

CHANEL

Level Shoes District Ground Floor - The Dubai Mall - Dubai - United Arab Emirates

The GrillShack

The GrillShack

Unit SF - 130 - 33 - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates

Papa Johns

Papa Johns

L3 Food Court The Dubai Mall - Downtown Dubai - Dubai - United Arab Emirates

Bosnian House - Dubai Mall

Bosnian House - Dubai Mall

Dubai Mall Food Court - Downtown Dubai - Dubai - United Arab Emirates

PadThai

PadThai

2nd Floor, The Dubai Mall - Financial Center Rd - Dubai - United Arab Emirates