39 reviews

King Koil Mattress Store - Ibn Battuta Mall

Name: King Koil Mattress Store - Ibn Battuta Mall
Address: Dubai, United Arab Emirates
Rating: 4.3

Dubai

Ibn Battuta Mall, Andalusia Court, Shop no. 020 - GF - Dubai - United Arab Emirates

Mattress store Bed shop Bedding store Bus stop

Service Options In-store shopping In-store pick-up Delivery

+971 4 881 1063

Photos

King Koil Mattress Store - Ibn Battuta Mall

About

King Koil Mattress Store - Ibn Battuta Mall is a mattress store, bed shop, bedding store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 4.30 out of 5 stars based on 39 reviews. The street address of this business is Ibn Battuta Mall, Andalusia Court, Shop no. 020 - GF - Dubai - United Arab Emirates. King Koil Mattress Store - Ibn Battuta Mall is open seven days a week from 10:00am to 10:00pm.

FAQs

Where King Koil Mattress Store - Ibn Battuta Mall is located at?: King Koil Mattress Store - Ibn Battuta Mall is located at Ibn Battuta Mall, Andalusia Court, Shop no. 020 - GF - Dubai - United Arab Emirates.
What is the contact number of King Koil Mattress Store - Ibn Battuta Mall?: The contact number of King Koil Mattress Store - Ibn Battuta Mall is +971 4 881 1063

Reviews

2 Elizaveta Romashova 35 months ago

Worst service ever ! be prepared - they don’t accept returnes, which is normal practice with mattresses worldwide. If you buy expensive mattresses and after 1 night you are not happy - you will not get your money back. Choose reliable brands.

1 Enaam Tahir 41 months ago

Very bad experience, i placed an order at ibn battuta branch i received my mattress after 2 days late and it was short by around 6 cm, i had to complain so they took it back, now i don’t have a mattress for 7 days, and the sales man saying he cannot help me since the i complain to the upper management, then he left me hanging on the phone,, and the manager khalid is not replying to my messages, and his phone is disconnected, very poor after sales service,, this is the second time i face thus issue with them, the first time was with shaikh zayed branch,, better to deal with other companies not worth the hassle.

Update:: after one day of the post they are asking for extra money to deliver the mattress, previously when they made a mistake and my daughter’s mattress needed to be shorter no one mentioned a refund.

After one week i received the mattress and it smells very bad like nylone smell, and the management hang up on me.

1 Omar Rasheed 46 months ago

Bad experience. I received the new Mattress and from day one i reported issues with the Mattress. No action. Nobody care . They will tell you we sent emails and waiting management reply ........ . No boday care about my back pain because if their bad quality Matress. Bad after sale services. Bad quality.

2 Aj GYM 70 months ago

This an update on my experience 2 months after receiving the mattress
Back pain ,back pain,back pain
After receiving the firm mattress that I have chosen based on a recommendation from my doctor ... My back pain started from the first night of receiving the mattress ,I called King koil they were responsive they took the mattress twice checked on it they informed me there is nothing wrong with it ...and it was my bad choice ! so I had to surrender to King koil policy ,no returns or exchange even after one hour from receiving the mattress... I'm still suffering from the mattress and I only have one option is to buy a new one ...the return exchange policy didn't meet with my expectations my investment was a loss
If you are ready to do an investment and take your chances go ahead if not find a vendor with better after sales T&C like 120 days trials even 10 days I'll do it
it was an enjoyable experience with Mohammad and Therace
Their knowledge of the product made me take a decision at no time , but their authority of doing anything is limited to the showroom

5 gautam sinha 70 months ago

The products are great. The attendant is detail oriented and patiently explains the product. Overall it was a pleasant experience visiting the king coil outlet.

5 Charlotte C 70 months ago

We had an excellent experience. We recommend this place. The service was very impressive with a lot of good advices and patience. Thank you !

1 Jack Lawand 70 months ago

Worst mattress I ever bought, spent more than 14,500 AED for mattress and accessories, very cheap quality, very Uncomfortable, started to bubbles from the first day of use. My old mattress cost me less 2,000 AED is much better.

5 Emirates Emirates 70 months ago

King and kool is good products and we do trust it and highly recommend. We would like to thank Mr Ahmad Shwaqi for his assistance. Thank you

Map Location

Business Hours

Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 12:00am
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm