56 reviews

Ocean Express Floating Restaurant & Luxury Yacht Rentals

Name: Ocean Express Floating Restaurant & Luxury Yacht Rentals
Address: Dubai, United Arab Emirates
Rating: 3.9

Dubai

Parking AA-7, Dubai Harbor - Dubai - United Arab Emirates

Yacht club Cruise agency Historical landmark

+971 55 949 0287

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Ocean Express Floating Restaurant & Luxury Yacht Rentals

About

Ocean Express Floating Restaurant & Luxury Yacht Rentals is a yacht club, cruise agency and historical landmark located in Dubai, United Arab Emirates. The average rating of this business is 3.90 out of 5 stars based on 56 reviews. The street address of this business is Parking AA-7, Dubai Harbor - Dubai - United Arab Emirates. Ocean Express Floating Restaurant & Luxury Yacht Rentals is open seven days a week 24 hours a day.

FAQs

Where Ocean Express Floating Restaurant & Luxury Yacht Rentals is located at?: Ocean Express Floating Restaurant & Luxury Yacht Rentals is located at Parking AA-7, Dubai Harbor - Dubai - United Arab Emirates.
What is the contact number of Ocean Express Floating Restaurant & Luxury Yacht Rentals?: The contact number of Ocean Express Floating Restaurant & Luxury Yacht Rentals is +971 55 949 0287

Reviews

1 Ragz Flyer 36 months ago

I recently had the unfortunate experience of booking a cruise with Ocean Express, and I feel compelled to share my thoughts and warn others before they make the same mistake. Please take the time to read my review in its entirety.

Food: The quality of the food on board was worse than ever. Not only did it have a bad smell, but the most concerning part was that they mixed vegetarian and non-vegetarian dishes using the same cutlery. This is a clear disregard for basic hygiene standards and an unacceptable practice.

Hygiene: The overall hygiene onboard the ship was shockingly poor. There was an evident lack of maintenance, and to my dismay, I even observed small worms on the deck toilets, Such a situation is utterly unacceptable and poses a health risk to passengers.

Hospitality: The behavior and attitude of the staff were far from satisfactory. It felt as though they were randomly hired from a local cafeteria, as they lacked the basic etiquette and manners expected when dealing with guests. The staff's treatment of guests was disrespectful and unprofessional.

Management: The Deck Manager displayed a complete lack of management skills. He failed to address the concerns of the guests and exhibited no sense of time management. His inability to handle the needs of the guests reflected poorly on the entire cruise experience.

Entertainment: The entertainment on board was monotonous and uninspiring. They played a single recorded band throughout the entire trip, which quickly became boring. In contrast, other ships in the vicinity played lively pop songs that captured the attention and enjoyment of my kids. This lack of variety and enthusiasm was a major letdown.

In conclusion, our experience with Ocean Express was an absolute disaster. I urge everyone to exercise caution and thoroughly research alternative options before booking a dow cruise. Do not make the mistake of choosing Ocean Express. The subpar food, lack of hygiene, unprofessional staff, poor management, and dull entertainment make it an experience to avoid at all costs. Take the time to consult with your agents and ensure you choose a cruise that values customer satisfaction and provides a memorable experience.

4 Surbhi Sharma 39 months ago

The dhow cruise dinner in Dubai is magical, and refreshing.
The only disappointing thing was the food ! The dinner buffet is followed by a traditional arabic tanaura dance.
Overall a decent experience

4 Asghar Mughal 36 months ago

I think it's quite good for me. Best thing is they don't waste your time. Good variety of food. And some good music and atmosphere.

4 Faryha Baig 35 months ago

Thanks for the warm welcome with dates and Arabic hot drink.
Ambiance was amazing.
Food was good.
Arabic dance was joyful.
Horse dance was laughable.
Thanks for saying ''thanks'' at the end of the trip.
We would love to come in winter again.

5 shoaib ashraf 35 months ago

I had an exceptional experience with my family at the boat service. The staff members were highly professional and provided excellent service throughout our time on board. The food quality exceeded our expectations, and we indulged in a delightful culinary journey. The highlight of the evening was the mesmerizing Tanoura dance performance, and I highly recommend this service for anyone seeking a top-notch experience.

5 tariq khan 35 months ago

That was fantastic experience we really enjoyed and the maintenance and staff was there very professional.the food was fantabulous.

1 Smitha Reagan 37 months ago

Do not recommend this dhow cruise at all. They don't even deserve 1 star. What was promised, and what was finally delivered was totally different - 1. Food was less, when asked for more, staff was extremely rude and unprofessional. 2. Four desserts were missing from the agree upon menu. 3. Space was cramped up in comparison to what was shared in pictures. 4. Staff and in-charge on the dhow were rude. We had availed services of the Ocean Express for an Iftar for our employees, do not recommend them for any such events.

5 Anwar Pathan 38 months ago

Excellent service overall
Superb ambience
Staff courtesy very good
Must visit for tourists

5 Lloyd Housley 58 months ago

No, nothing to see at all. Apart from:-
17th century with 18th century facing. 2 storeys and attic with pedimented dormers. Red brick, with band and plinth. Dutch gables. Rusticated brick quoins, chamfered, at ground floor. Wood ogee bracket cornice with bedmould. 3 windows, sash with flush frames, glazing bars, and flat arches. Lead rainwater head and downpipe, on return, south. Screen wall with brick moulded cope with elliptical arched entrance to entrance courtyard, right.
Other than that... nothing.

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