32 reviews

Rolex Boutique, Dubai Festival City

Name: Rolex Boutique, Dubai Festival City
Address: Dubai, United Arab Emirates
Rating: 4.1

Dubai

Crescent Dr - Dubai Festival City - Dubai Festival Center - Dubai - United Arab Emirates

Watch store Bus stop

Service Options In-store shopping In-store pick-up

+971 4 232 9222

Photos

About

Rolex Boutique, Dubai Festival City is a watch store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 4.10 out of 5 stars based on 32 reviews. The street address of this business is Crescent Dr - Dubai Festival City - Dubai Festival Center - Dubai - United Arab Emirates. Rolex Boutique, Dubai Festival City is open seven days a week from 10:00am to 10:00pm.

FAQs

Where Rolex Boutique, Dubai Festival City is located at?: Rolex Boutique, Dubai Festival City is located at Crescent Dr - Dubai Festival City - Dubai Festival Center - Dubai - United Arab Emirates.
What is the contact number of Rolex Boutique, Dubai Festival City?: The contact number of Rolex Boutique, Dubai Festival City is +971 4 232 9222

Reviews

5 Jalal Hindieh 27 months ago

Marked this place for the dealer from which I got my first Rolex, I loved my experience despite the fact I wanted it to be more lavishing but I have to settle with what they offer. Shaima was great and I liked the interaction with her, I got my lovely Submariner date two town today from there and I’m extremely excited m! What bumped me a bit is that they don’t have the tool to adjust the brace or the technician felt scared to scratch the watch, to be fair they suggested to send it to the service center to be adjusted but who want to leave such a watch after getting it on????

5 Meeth Dhagai 16 months ago

Visited the branch to enquire about a few timepieces. The brand representatives showed excellent service and patience; Ahmad and Mohammed. They showed a lot of conviction and were very respectful in their approach. Will be looking forward to making purchases from this Rolex branch and highly recommend this branch to all watch aficionados.

1 azhar jamil 16 months ago

While the store may have all the collections and am sure they are busy, they NEVER pick up their phones which is really annoying.

5 Daniel Galper 16 months ago

Best service in the City! Many thanks to Hanna, she helped me to make dream of my wife real!!

1 Edip Baloglu 24 months ago

Just visited this branch to buy my wife a Rolex. Staff attitude is unwelcoming and repelling. She was using her phone while we were trying to ask her to show us a model. She looked at us top to bottom evaluating our value. Just don't do it so obviously. Will buy my wife the promised Rolex, but definitely not from a store that has inferior customer service.

5 Gizele Tavares 17 months ago

Litle present for myself, one more rolex for my collection, and I love my datejust , is so wonderful.

5 Khodor Fawaz 27 months ago

Such a lovely customer experience, a big Appreciation for Mr Mohamed Droubi the branch manager and his awesome team with their 5 stars service. Highly recomended and they have all products in one place.

1 Limitless 25 months ago

Extremely unserious customer service. I visited that boutique to purchase Rolex which they had ready in stock, when I was making the payment I found out that this brand new Rolex which I was going to purchase had a scratch so I decided to step back and I ordered new Rolex with them. After waiting for more than 6 months I asked for order confirmation and one of that boutique representatives told me that they don’t have order confirmation. They never ordered that watch for me and they were just wasting my time for more than 6 months. Beware.

Map Location

Business Hours

Thursday	10:00am - 10:00pm
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 12:00am
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm