20 reviews

Sofitel Spa with L’Occitane

Name: Sofitel Spa with L’Occitane
Address: Dubai, United Arab Emirates
Rating: 4.4

Dubai

Wafi City - Sheikh Rashid Rd - Umm Hurair 2 - Dubai - United Arab Emirates

Spa Parking lot

+971 4 281 4030

Photos

About

Sofitel Spa with L’Occitane is a spa and parking lot located in Dubai, United Arab Emirates. The average rating of this business is 4.40 out of 5 stars based on 20 reviews. The street address of this business is Wafi City - Sheikh Rashid Rd - Umm Hurair 2 - Dubai - United Arab Emirates. Sofitel Spa with L’Occitane is open seven days a week from 09:00am to 09:00pm.

FAQs

Where Sofitel Spa with L’Occitane is located at?: Sofitel Spa with L’Occitane is located at Wafi City - Sheikh Rashid Rd - Umm Hurair 2 - Dubai - United Arab Emirates.
What is the contact number of Sofitel Spa with L’Occitane?: The contact number of Sofitel Spa with L’Occitane is +971 4 281 4030

Reviews

5 Peter Vyncke 37 months ago

We booked here in Dubai at Hotel The Obelisk, couple massage. I was really surprised of the high quality of massage. Magic hands, we chose the deep treatment massage, to put every muscle back in it's right position. 1h massage passed real quickly, the wonderfull hands of the masseuses (thank you Dwi) of the Spa we will miss. Also the rest of the Spa-team were very friendly, helpfull and professional. We hope we are able to come back here. Wow!! ❤️

4 Unako Vocé 47 months ago

The staff is attentive and enthusiastic to make your experience a good one - every one that I've made contact with there: Rauoia, Louise, Ayumi and Dwi.
The wet facilities, while not expansive, offer unique views of Wafi City, and space for individual daydreaming.
And the massage therapists are truly skilled, the two that I have experienced.
I came away so relaxed I needing to rest for an hour+ which I hardly ever do unless all the hardness has been rubbed out of my body.
And the hotel and spa itself are beautiful, well worth just visiting to try them out.

1 Karam Kerbaj 47 months ago

We are used to accessing the wet facilities with the pool day pass and private cabana reservations. This time and under the “new management” i.e Louise, we weren’t allowed to do so as usual and weren’t even given a one time pass for this as we are guests of the pool and wet facilities for the last 2 years. Overall, I understand where they are coming from but this was NOT a good guest experience and wasn’t putting the guest first. Louise was very cold never even smiled once while addressing us and wasn’t willing to make an exception for a 30 min sauna booking. Instead we were asked to buy a 200 USD treatment to gain access to the sauna, bear in mind, as a regular guest, we never received a memo about the changes in policy nor is it mentioned on our booking confirmation received.

1 Sarita Lakhiani 47 months ago

The WORST SPA experience ever! If you are looking for spa treatments to de-stress relax then please avoid this place totally!

They are ruining the brand Loccitane name and it is absolutely appalling. Seriously did not expect this from Loccitane brand.

We booked couple’s massage and facial at this spa yesterday and when we arrived we were informed that we cannot use any facilities prior to our treatment as we did not book it and mind you no one informed us this while we were booking the treatments or when they called us to reconfirm the booking!!

On top of that the lady at the reception ‘Rouia’ had such a horrible condescending tone and as soon we entered she told us ‘Unfortunately we are unable to accommodate’ even though it is our mistake. She definitely needs to learn customer service, it is shocking that there was no manager for the spa, the interim manager was in leave for 2 days and did not want to disturbed so they had to call the hotel duty manager to assist us!

I do not recommend this place even though the massage was good - the service and overall experience is extremely disappointing.

5 Jazel Gueta 47 months ago

We booked aromachologie Massage with Ayu and Dwi. It was so relaxing that I was a little sad to finish the therapy. Ayu was very polite, professional and very good at her job. My partner also enjoyed her therapy with DWi. We cannot wait to come back.

5 M. A.H. 44 months ago

My friend and me we booked twice the spa. We had a really good time there. Very relaxing and the massage done by Dwi and Mery was awesome

5 D B 59 months ago

I booked for Aromachologie Massage with Merry, it was so relaxing that I was sad to leave, and the staff was so welcoming. Merry was very polite and professional at her work. I cannot wait to come back.

5 Anuj Kharbanda 42 months ago

Had a Good couples massage, professional staff and would like to come back again

2 Jordy Turner 47 months ago

Stayed here overnight as a last minute stop whilst camping in our van. Was all good till around 11pm when some chavs appeared and started doing doughnuts in the carpark waking myself, my partner and our 2 year old up. Next morning, woke up and seen skid marks leading right upto our vans front end.
If it wasn't for them, it'd have been great.

5 angela grimsby 46 months ago

One of the pleasures still free. Lovely country park, for walking, wildlife and doggy compound. Excellent

4 Robert Gausden 47 months ago

Nice mobile home park plenty of space and easy Bus trip to Horncastle Shops

4 John Baines 36 months ago

5 John Baines 59 months ago

At last it has been tarmac very nice

5 EVA Deadly 59 months ago

Very good car park.

5 Amy Mumby 41 months ago

Country Park

Map Location

Business Hours

Thursday	09:00am - 09:00pm
Friday	09:00am - 09:00pm
Saturday	09:00am - 09:00pm
Sunday	09:00am - 09:00pm
Monday	09:00am - 09:00pm
Tuesday	09:00am - 09:00pm
Wednesday	09:00am - 09:00pm