435 reviews

Louis Vuitton Abu Dhabi Galleria Mall

Name: Louis Vuitton Abu Dhabi Galleria Mall
Address: Abu Dhabi, United Arab Emirates
Rating: 4.3

Abu Dhabi

The Galleria At - Abu Dhabi Global Market Square - Abu Dhabi - United Arab Emirates

Leather goods store Fashion accessories store Perfume store Shoe store Sunglasses store Watch store Railroad company Occupational health service Railway services

Service Options In-store shopping In-store pick-up Delivery

+971 2 627 4504

Photos

About

Louis Vuitton Abu Dhabi Galleria Mall is a leather goods store, fashion accessories store, perfume store, shoe store, sunglasses store, watch store, railroad company, occupational health service and railway services located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.30 out of 5 stars based on 435 reviews. The street address of this business is The Galleria At - Abu Dhabi Global Market Square - Abu Dhabi - United Arab Emirates. Louis Vuitton Abu Dhabi Galleria Mall is open seven days a week from 10:00am to 11:00pm.

FAQs

Where Louis Vuitton Abu Dhabi Galleria Mall is located at?: Louis Vuitton Abu Dhabi Galleria Mall is located at The Galleria At - Abu Dhabi Global Market Square - Abu Dhabi - United Arab Emirates.
What is the contact number of Louis Vuitton Abu Dhabi Galleria Mall?: The contact number of Louis Vuitton Abu Dhabi Galleria Mall is +971 2 627 4504

Reviews

1 Emad Ahmed 35 months ago

I am writing to express my deep disappointment and frustration with the service we received at your Luis Vuitton store in Dubai this evening. As a long-standing account holder with your brand, I have always held Luis Vuitton in high regard for its exceptional customer service and attention to detail. However, today's experience was far from satisfactory.

Upon visiting the store, we approached the ladies section in hopes of a quick accessories shopping. Unfortunately, the only sales associate available seemed disinterested in assisting us and instead focused on selling us jewelries, despite our clear explanation that we were pressed for time and only looking for a couple of items. This lack of understanding and refusal to accommodate our needs made us feel disrespected and undervalued as customers.

To make matters worse, the sales associate then passed us off to her colleague without any explanation or attempt to rectify the situation. This level of service is not reflective of the quality and professionalism that we have come to associate with Luis Vuitton.

In stark contrast, we subsequently visited Dior where we were greeted with warmth, attentiveness, and a genuine desire to assist us. The service we received at Dior reaffirmed our belief in the importance of customer-centric experiences.

I believe it is essential for Luis Vuitton to address this issue promptly and take appropriate action to ensure that such incidents do not occur in the future. As a valued customer, I trust that you will investigate this matter thoroughly and provide us with a suitable resolution. We hope to see the same level of dedication and attention to detail that has made Luis Vuitton a renowned brand worldwide.

Thank you for your attention to this matter. We look forward to your prompt response and a swift resolution not to satisfy me but to secure your brand from such careless behavior by your overconfident employees.

1 Manar Halawani 35 months ago

Unfortunately, this was my first bad experience with LV..
I bought a shoe and it was a little bit tight. the next day I went back to the store and I tried to refund or exchange the shoe. However, one of the employees there her name is Nawal, was very unprofessional and very rude to us.
First she took the shoe inside and opened it, then came back to say that the shoe is not in good quality. Even though it did not last 24 hrs with us..
She insisted on not helping! Which was so weird. We are not even from UAE and our flight is the next day.

I love their store and their services in Jeddah.

However, I would really think again before buying anything from this branch of LV.

1 Ina Salinas Bolivar 35 months ago

Poor service during my most recent visit. No acknowledgement in the first 10 minutes. (The couple who came in at the same time as us, just left due to this reason.)
The male SA made it feel like I was just in an ordinary store. He was not interested - handed me the bag I wanted to purchase, then proceeded to speak to someone and left me unattended and would only be available whenever I get his attention. Seemed like he was preoccupied/ bothered by something. He wasn't pleasant at all.
Ended up leaving and went straigh to Gucci just across, where service was top notch! SA was very patient when I was selecting. Attention was undivided!!!

5 Zeina Darwish 35 months ago

I had a wonderful experience and would highly recommend this branch , Belinda was incredibly welcoming and helpful, she was so kind and patient , took all her time to help me out to pick a travel bag for my husband , she is very professional , am very thankful to her.
exceptional service, i would definitely come back!

1 Eisa Faheem 35 months ago

Worst experience in a luxury brand ever. Staff were very rude and they don’t know how to represent such a brand. The sales lady is unprofessional, she calls from afar for you to come pay, instead of coming to us with the machine and check or at least come and ask us to come politely.

5 Sumani Ochse 37 months ago

I was just browsing the perfume section and was welcomed by an experienced and very friendly gentleman who informed me allot about refilling as well as their designer bottles. I’ll definitely purchase from this store

1 Marina 38 months ago

Far from the French standards of savoir-faire.
Some staff treating the customers rudely.
They leave a customer to assist other customers.
A lack of knowledge of the products to top it up and a lack of patience if you ask one more question than the one they allow...

1 Mohammad Naeimi 36 months ago

Very bad service took me more than 40 min just to buy a sandal ,,,, Customer care is very poor even water was not served ????????????????????????

Map Location

Business Hours

Tuesday	10:00am - 11:00pm
Wednesday	10:00am - 11:00pm
Thursday	10:00am - 11:00pm
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 11:00pm
Monday	10:00am - 11:00pm