Thrifty Car Rental - My City Centre Masdar
MY CITY CENTRE - Masdar City - Abu Dhabi - United Arab Emirates
Thrifty Car Rental - My City Centre Masdar is a car rental agency and bus stop located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.50 out of 5 stars based on 81 reviews. The street address of this business is MY CITY CENTRE - Masdar City - Abu Dhabi - United Arab Emirates. Thrifty Car Rental - My City Centre Masdar is open seven days a week from 10:00am to 10:00pm.
- Thrifty Car Rental - My City Centre Masdar is located at MY CITY CENTRE - Masdar City - Abu Dhabi - United Arab Emirates.
- The contact number of Thrifty Car Rental - My City Centre Masdar is +971 2 676 3555
5 Sayali Naik 16 months ago
Best prices and the cars are always in good condition. Best staff, always available for support. Especially Mr. Wasim has been always helpful
1 Maryam R 16 months ago
My experience with Thrifty Car Rental was extremely disappointing and frustrating. I had booked a car online and arrived at the rental location 20 minutes earlier to ensure that I could complete the paperwork without any delays. However, to my surprise, the car I had booked was not on the premises, causing a delay of 30 minutes from the original booking time and 50 minutes from the moment I arrived.
To make matters worse, after I finally left with the car, I received a call from the rental agent stating that they had failed to notice my new license during the initial check-in. The agent informed me that if I were to get into an accident, I would be held responsible for a whopping 2,000 AED instead of the 900 AED that I had agreed to when signing the rental agreement. This lack of attention to detail on their part was both concerning and unprofessional.
Upon returning the car, I was about an hour late from the original agreed-upon time. However, I firmly believe that this delay was primarily due to the fact that the rental agent had handed me the car late in the first place. The agent at the return counter immediately informed me that I would be charged for an extra day. I refused, explaining the series of delays and issues I had faced earlier. The agent made some calls and eventually agreed to charge me for a half-day, which was still an inconvenience considering the circumstances.
As if all the previous problems were not enough, the agent then proceeded to inspect the car and accused me of neglecting the spare tire. He claimed that the tire was old and emphasized that it was a safety issue. This accusation was completely unjustified, as I had no prior knowledge of any issues with the spare tire. It seemed like a desperate attempt to shift blame and extract additional charges from me.
Overall, my experience with Thrifty Car Rental was marred by a series of delays, poor attention to detail, and an attempt to impose unjust charges. I am deeply disappointed with the level of service I received and the unprofessionalism displayed by the rental agents. I will not be recommending Thrifty Car Rental to anyone, and I advise others to be cautious when considering this company for their car rental needs.
5 Satyadeep Karnati 16 months ago
5 Jessie Wang 15 months ago
5 Angela Calderon 20 months ago
5 Maven Jordan 15 months ago
Thank you thrifty car rental.. for an easy and reliable transaction..
especially to Mr. Wasim.. excellent customer service.. ????
5 Gulbahar Bahar 15 months ago
5 Imane Chafi 19 months ago
5 Russell Holden 75 months ago
3 Johnny Groats 63 months ago
| Thursday | 10:00am - 10:00pm |
|---|---|
| Friday | 10:00am - 12:00am |
| Saturday | 10:00am - 12:00am |
| Sunday | 10:00am - 12:00am |
| Monday | 10:00am - 10:00pm |
| Tuesday | 10:00am - 10:00pm |
| Wednesday | 10:00am - 10:00pm |
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