784 reviews

du - Deira City Centre

Name: du - Deira City Centre
Address: Dubai, United Arab Emirates
Rating: 3.5

Dubai

Deira City Center -Ground Floor, Car park entrance P3 Deira City Centre - Dubai - United Arab Emirates

Telecommunications service provider Bus stop

+971 800 155

Photos

About

du - Deira City Centre is a telecommunications service provider and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.50 out of 5 stars based on 784 reviews. The street address of this business is Deira City Center -Ground Floor, Car park entrance P3 Deira City Centre - Dubai - United Arab Emirates. du - Deira City Centre is open seven days a week from 10:00am to 10:00pm.

FAQs

Where du - Deira City Centre is located at?: du - Deira City Centre is located at Deira City Center -Ground Floor, Car park entrance P3 Deira City Centre - Dubai - United Arab Emirates.
What is the contact number of du - Deira City Centre?: The contact number of du - Deira City Centre is +971 800 155

Reviews

1 Jessica Pineda 38 months ago

"We value your time"
1-2hours of waiting because of esim and then you will just tell us that you dont have available esim for business plan. Your employees are rude esp the guy who seats on the last table(corner)z Looking at the customers rudely. Not enough seats for your customers. The ambiance on that branch is not great unlike in dfc. And lastly we waited for the queue but when we were about to seat another guy went to our designated counter the agent told us that he will assist that first. If he missed his number let him get his queue number again just what happened to us, we waited but we have to do something so we went out then go back. We ask if our number is called the agent said yes and we have to get new number. So unfair. Waste of time going to your dcc branch

5 Bittersweet Liza 37 months ago

Thank you DU for my new IPhone 14 Pro max and specially thanks to Mr.Bivek who is very kind and patiently assisted us during that time. Thanks to you Mr. Bivek. More power.

5 Vlogz with Arslan 35 months ago

I appreciate that I Got device after check 3 time with same person Masoom Shaikh I really thankful for him that He help me Out to get the device 5Star for such Good person..

1 Pangz Mangz 36 months ago

Worst customer service.... Doesn't even deserve 1 star. Too many people waiting and all the staff are very relax and doesn't seem to care if how many hours these customers are waiting.

1 Imran Abbas 35 months ago

Hear me out! Never ever do business with DU. Personal packages, I guess your preferences, but business related? DO NOT spend your energy here. Customer relationship: horrendous, Customer services: worse than the customer services in my home country. At least the CS in my country will abuse you and it's funny but the amount of energy they make you spend on running back and forth to their du offices is extremely stupid. They also are master of Gaslighting, we told you to do this, you did this. We told you to put this info but this info is also missing! Why not give all the information at the start and save my precious time and your precious time going back and forth with a document. If you want to lose some weight, try DU. I think cardiologist will recommend you this way to lose weight because I sure did loss 20 kilos running for something that I know will be rejected and gaslighted!

Go to Etisalat! They will charge you more, but they will surely work really hard for you!

1 Benamer Abderahmane 36 months ago

Poor Customer service.
The Arabic man in particular provided remarkably poor customer service. He responds, "I won't answer you because I am tired of this question," when we ask him about tickets.

5 Aung Thiha Maung 35 months ago

I met Mr. Bivek lama at du store Deira City Centre. He provides me with outstanding customer service. He explains every detail possible. Thank you, Bivek. ????

5 Rangana Bandara 35 months ago

I recently visited the du store located in Deira City Centre, and I had a wonderful experience, thanks in large part to Mr. Iyad, a trainee at the store. His exceptional service and dedication left a lasting impression on me.

From the moment I walked into the store, Mr. Iyad greeted me with a warm and friendly smile. Despite being a trainee, he demonstrated extensive knowledge about the products and services offered by du. He patiently listened to my queries and provided detailed and accurate information to help me make informed decisions.

What impressed me the most about Mr. Iyad was his willingness to go above and beyond to assist me. He took the time to understand my needs and offered personalized solutions tailored to my requirements. His patience and attentiveness throughout the interaction made me feel valued as a customer.

Despite being a trainee, Mr. Iyad displayed a high level of professionalism. He handled my inquiries with confidence and was able to troubleshoot any issues I had effectively. His expertise, combined with his enthusiasm to learn and grow in his role, reflected his dedication to providing excellent customer service.

Moreover, Mr. Iyad's communication skills were exceptional. He explained complex technical concepts in a clear and concise manner, ensuring that I fully understood the options available to me. He patiently answered all my questions and never made me feel rushed, making the entire experience pleasant and stress-free.

I would like to commend du for having such a capable and customer-focused trainee like Mr. Iyad. His exceptional service is a testament to the company's commitment to training and developing their staff members. It is clear that du values customer satisfaction and strives to create positive experiences for their patrons.

In conclusion, my visit to the du store at Deira City Centre was made truly exceptional by the wonderful assistance provided by Mr. Iyad. His knowledge, professionalism, and dedication to ensuring customer satisfaction were truly impressive. I highly recommend du and Mr. Iyad to anyone in need of telecommunication services.

Map Location

Business Hours

Wednesday	10:00am - 10:00pm
Thursday	10:00am - 12:00am
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm