22 reviews

Emirates Islamic Bank

Name: Emirates Islamic Bank
Address: Dubai, United Arab Emirates
Rating: 3.1

Dubai

Dubai Land Department building, Baniyas Road - Dubai - United Arab Emirates

Bank Pharmacy Beauty supply store

Service Options In-store shopping In-store pick-up

+971 600 599995

Photos

About

Emirates Islamic Bank is a bank, pharmacy and beauty supply store located in Dubai, United Arab Emirates. The average rating of this business is 3.10 out of 5 stars based on 22 reviews. The street address of this business is Dubai Land Department building, Baniyas Road - Dubai - United Arab Emirates. Emirates Islamic Bank is closed on Saturday, Sunday and Sunday, and other days it is open from 08:45am to 05:45pm.

FAQs

Where Emirates Islamic Bank is located at?: Emirates Islamic Bank is located at Dubai Land Department building, Baniyas Road - Dubai - United Arab Emirates.
What is the contact number of Emirates Islamic Bank?: The contact number of Emirates Islamic Bank is +971 600 599995

Reviews

1 Qsm Mughal 18 months ago

I had submitted application for credit card in last month. An agent got connected through call and said it would take 5 to 7 days to complete process.

Everytime i need an update, i need to call back to him. Before eid he promised that all process is completed and you will get card before eid.
After so many days, when i asked him for update, he arranged a call from someone. That someone said your application is in process so we need to conduct an on-site verification. Which means the other agent was keep lying.
He has no idea about customer service, working in banking and attitude is like a grocery storekeeper.

Then after another week, after even receiving sms and emails about card, i got another call that my is ready just your bank need updated visa and emirates id.

Then after another week when i called, agent said bank delaying.

Then this week i received a call, a gentleman said my card was printed with wrong spelling. Seriously? So we need to reprint it

Finally, I am disappointed with Emirates Islamic Bank, its worse experience i had with any bank in UAE. Seriously your bank is not even at a service level to call yourself a bank. A grocery shop in street better work than you.

1 Ahsan Khan 20 months ago

Didnt bother updating the timings for Ramadan!!! I wish I could give them minus 5 stars and scream out loud my frustration! If any bank deserves the award for the World’s Laziest, most Ridiculous Bank on the planet, it has to be Emirates Islamic Bank. OMG I feel a chimney about to explode right now!!!! Don’t ever bank with them even if you got your money lying on the street.

1 Cj Casuga 20 months ago

Worst service ever. April 13 onwards I am chasing one issue up until now they did not solve it. I am trying to contact call center they are helpless, Sending e-mails, Online chat through application is also useless, No replies at all. I am giving negative points.

I will give you all bet. With this review they will still not do anything to resolve my issue. Please contact customer service just incase you want to waste your time. Fantastic customer service. Amazing team to deal with!

4 AMA A 29 months ago

Good service. It is not 5 stars because it is not clear exactly where is the bank located at. I WILL SHARE ALL PICTURES NEEDED TO ACCESS THE BANK!

1 VG-7- The BEAST 21 months ago

Worst service ever. On 19th March onwards I am chasing one issue. Till now they did not solve it. I am trying to contact call center they are helpless. Sending e-mails, without reading e-mail properly simply replying back with same copy and paste replies. Online chat through application is also useless, very delayed replies. I am giving negative points.

Now below this review also they will copy and paste same reply. Please contact customer service. Fantastic customer service.

5 Navab Khalid 24 months ago

Recently received Emirates Islamic RTA NOL CARD based on the request from one of the YKNP MARKETING your employee , name is Kanishka . She is very helped for me getting this card also she will follow up and she is explained very well about the card . Am very satisfied????

1 Yeyint Aung 29 months ago

Pathetic service. Both assistant manager of the branch and his subordinate “Sameh Kamal” - who even argued that customers can’t complain because he asked me “Can you kill me since you’re a customer” for complaining as a customer for his poor body language and attitude to a woman customer. So don’t complain for anything and just nod to whenever he provides low standard of service,showed no respect or whatsoever to customer. Did not provide full and proper information about their services but taking control of the situation by charging service fee.

5 Sulochana Anurada 21 months ago

Big thanks to Mr. Abdul Salam. He was very accommodating and very helpful.Good Service.

1 Luna Lovegood 22 months ago

Worst place I have ever been to a terrible experience on the phone with them had recently changed to get collection of medication from them as other places were not very good when I was speaking to them there was so many complications regarding my name and saying who like prefer to be called I've had no problem with other services in the past regarding changing my name and when I requested that on the phone eventually the manager had said did that there would be no problem and can change the name when I went to collect my prescription they then said they couldn't and I would have to contact the surgery in order to get my medication and have my name changed when the surgery had confirmed that they had changed my name I would no need to speak to Wells so I do not recommend them whatsoever when I was on the phone to them they were also incredibly rude assuming that I was a sir rather than madam when I question them about it in their store they couldn't even admit it they were completely lying the whole way through do not collect from this store do not even register with them they are the worst people ever not only that the floors were incredibly dirty with dust and mud everywhere

5 Terence Fuller 22 months ago

The last employees were very efficient
and helpful we all know chemist are going through stressful times we all need to be patient with each other

5 Linda Tong 18 months ago

Very efficient and helpful

5 Karen Grieveson 77 months ago

Absolutely brilliant. Great staff and very knowledgeable. Would recommend.

1 David Ash 29 months ago

Terrible service, closed and no alternative contact available. Repeat prescription not available.

1 Barbara Clarke 53 months ago

All the old staff have gone and the new ones there very rude

5 natalie jarvis 77 months ago

Very quick and efficient no long queues

Map Location

Business Hours

Friday	08:00am - 12:00pm
Saturday	Day off
Sunday	Day off
Monday	08:00am - 03:00pm
Tuesday	08:00am - 03:00pm
Wednesday	08:00am - 03:00pm
Thursday	08:00am - 03:00pm
Saturday	09:00am - 12:00pm
Sunday	Day off
Monday	08:45am - 05:45pm
Tuesday	08:45am - 05:45pm
Wednesday	08:45am - 05:45pm
Thursday	08:45am - 05:45pm
Friday	08:45am - 05:45pm

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