86 reviews

GDRFA - Dubai Festival City

Name: GDRFA - Dubai Festival City
Address: Dubai, United Arab Emirates
Rating: 3.8

Dubai

69F2+H75 - Dubai Festival City - Dubai - United Arab Emirates

Visa and passport office Transport interchange

+971 800 5111

Photos

About

GDRFA - Dubai Festival City is a visa and passport office and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 86 reviews. The street address of this business is 69F2+H75 - Dubai Festival City - Dubai - United Arab Emirates. GDRFA - Dubai Festival City is closed on Saturday and Sunday, and other days it is open from 07:30am to 02:00pm.

FAQs

Where GDRFA - Dubai Festival City is located at?: GDRFA - Dubai Festival City is located at 69F2+H75 - Dubai Festival City - Dubai - United Arab Emirates.
What is the contact number of GDRFA - Dubai Festival City?: The contact number of GDRFA - Dubai Festival City is +971 800 5111

Reviews

4 Ash 38 months ago

We visited this GDRFA branch to resolve some issue in visa renewal. The reachability and accessibility is good. We can use the North parking free parking. The officers are really polite and they do intend to help. The receptionist was pro-active and tried his best to help. However, few cons that did cause inconvenience are:
1. If you are in need of any print outs, you won't get here. You need to visit continental hotel business center, which is not always open. So yeah worst case scenario you'll have to get documents from somewhere far.
2. The average waiting time is like 10 minutes which is fair, but eventually when the office is empty it's the same (which somehow did not add up).
3. Whatever hard copy documents you carry, they'll scan it and turn it

5 Jonalyn Mendoza 38 months ago

This place is just beside DFC. Nearest parking is North Parking of the mall. This branch is a go to when you have issues/delays regarding residence visa applications. They will solve it on the spot. Special thanks to Captain Sharifa. More powers to you and your team.

5 abel castelino 43 months ago

Great customer experience. Staff's were polite and respectful. I had arrived early. Mr. Ali greeted me and made me comfortable. He listened to my request and issues. He completed my Family/Parent visa application which was earlier rejected. I received approval via SMS in few days.

5 Shibu Ahamed 45 months ago

I rarely give 5 stars and this is one place that deserves even beyond. Keeping all the negative reviews about this place aside, I had a surprisingly pleasant experience.

My visa request to sponsor my son was rejected twice and someone advised me to approach this place. I was guided to a local officer who greeted me saying "Hello brother" which made me all the more comfortable. He listened to my grievance politely and patiently and asked for some additional documents which I could produce immediately. He indicated that the application will be reviewed by a committee and responded within 2-5 days. However, to my great surprise, I got the visa in my mail within an hour.

It indeed was a great experience. Thank you.

1 TG Family 33 months ago

I just visit the office regarding my parents visa , but staff is helpless, it feels they don't want to listen.

1 Ramzz Fernando 40 months ago

Please teach you staff at immigration office festival city to serve customers. They are rude and asking customers to go out. Some one called Abdalla is very impolite. At the end they laugh at customers. They are very very impolite. Never get this low level customer service in a any government office.

5 Minoli Perera 43 months ago

Just want to express my immense gratitude and appreciation to the visa officer named Mohammed Al Suwaidi at the immigration office in festival city. My salary was a concern to sponsor my mother on a residence visa as I was turned down thrice. However upon visiting GDRFA office in festival city this particular officer helped and guided me through every step of thd process . Eventually my mum’s resident visa was obtained which had been a long time dream of mine. All staff at this office are very courteous and polite and extremely helpful . From the time you enter the office you feel very welcomed. May god bless all the officers at this office. So blessed to r living in such a wonderful city . .

5 MaMA’s Adventures 40 months ago

This is the best GDRFA office I have ever visited in Dubai! The officers there are really very helpful.Very proffessional and polite.
Thank You for the support,My Mom got her residence visa!! Thank You!!❤️

Map Location

Business Hours

Friday	07:30am - 11:00am
Saturday	Day off
Sunday	Day off
Monday	07:30am - 02:00pm
Tuesday	07:30am - 02:00pm
Wednesday	07:30am - 02:00pm
Thursday	07:30am - 02:00pm