63 reviews

Katrina Sweets & Confectionery

Name: Katrina Sweets & Confectionery
Address: Dubai, United Arab Emirates
Rating: 4

Dubai

Al Barsha 2, Barsha Mall, Union Coop Society Hypermarket - Dubai - United Arab Emirates

Cake shop Bakery Candy store Confectionery Pastry shop Transport interchange

Service Options Takeaway No-contact delivery

+971 4 347 1003

Photos

About

Katrina Sweets & Confectionery is a cake shop, bakery, candy store, confectionery, pastry shop and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 4.00 out of 5 stars based on 63 reviews. The street address of this business is Al Barsha 2, Barsha Mall, Union Coop Society Hypermarket - Dubai - United Arab Emirates. Katrina Sweets & Confectionery is open seven days a week from 09:00am to 11:00pm.

FAQs

Where Katrina Sweets & Confectionery is located at?: Katrina Sweets & Confectionery is located at Al Barsha 2, Barsha Mall, Union Coop Society Hypermarket - Dubai - United Arab Emirates.
What is the contact number of Katrina Sweets & Confectionery?: The contact number of Katrina Sweets & Confectionery is +971 4 347 1003

Reviews

5 Elizabeth Jacob (Lizbethology) 46 months ago

I was craving something sweet since morning yesterday and finally by evening, I gave in and decided to order some pastries from Katrina. Have tried their honey cake many times from various branches and loved it every single time. So I didn’t hesitate on ordering something else this time.

I ordered a Baked Cheesecake Strawberry Pastry, a Chocolate Fudge Pastry and a Pecan Caramel Pastry.

I’m not exaggerating when I say that all the three were hands down too good. You have to try them.

The strawberry cheesecake was smooth, not overly sweet and also had lemon zest for that tiny bit of sourness, sweetness and sourness were perfectly balanced.

The pecans on the pastry were crunchy and excellent. I could just have them all day!!!

The chocolate pastry too was balanced in terms of sweetness and chocolatiness.

5 Bissan Abouassaf 46 months ago

they made my day ????,
everyone likes the cake it's really yummy
design is perfect ,same like the pictures thanks a lot

1 Angela Prylypa 46 months ago

We ordered special cake from them for our company event and the design of cake was very unpleasant, so simple and unattractive. We contacted Katrina Sweets on this matter and asked them why the cake looks so unattractive and their answer was just - we are sorry. The cake was tasty but very unpleasant and unattractive design

5 Abdelrahman “Globe Trotter” Eltahan 58 months ago

Katrina Sweets & Confectionery stand/booth is on the same level and directly facing Union Co-op.

Here there is a relatively small part of a lot of what the brand offers (the bigger shop in Mirdiff is a true Sweets Paradise). Nevertheless, you will not be disappointed. Cakes are fresh, light well balanced and absolutely delicious. The staff here offered to add a message on the cake and are always very pleasant. Good value for money.

Tip: If you get overwhelmed and can't choose - Get the Chocolate Swiss-roll log cake. You'll thank me later.

1 Simonne Dcosta (Wishesfordishes) 58 months ago

I wish there was a option for no stars for the worst customer service. I ordered a chocolate cake for delivery to go between 4pm - 5pm and confirmed the order. At 5:15 I followed up on the order they said it was out for delivery after multiple follow ups on WhatsApp and call at 5:40 they say that they will call the driver ( now the place I wanted the cake would be closed by 6pm which I had already informed) at 6:10 they are asking me for the receiver phone number where in on the first place they should have asked for it. After 2 hours of delay I tried to call them and msg them there was no response such unprofessional people out there. At the end my cake was not delivered to the person. Such embarrassment all because of Katrina’s Al barsha branch with the worst customer service.

1 Jeneve Ercillo 58 months ago

0 stars for the worst customer service ever!! We ordered cake slices around 7 and the lady told us that it will be delayed for 1 hour coz the delivery man is having his iftar. We said that's fine and waited for the cake. Around 8.15 we received a call from Katrina's informing us that the driver is on the way to deliver our order. After 1 hour, still no delivery! We called them and they told us that the driver delivered another order elsewhere and will be arriving to our location in 15mins. After 30mins of waiting, still no delivery! We called them again and the people at Katrina's kept telling us they will have the driver call us. We received a call from the driver asking us for our location and told us he will be here in 20 to 30 MINUTES!! After the said minutes we called the driver to ask where is he and he was asking for our location AGAIN!! The delay due to iftar is understandable for us but telling us the order is on the way and more than 2 hours have already passed and we still dont have the orders is just very unacceptable and frustrating!!

1 Amina Baiduanova 46 months ago

Ordered through zomato and my order was one hour late. They didn’t even know where the driver was when I called to check. They only said he left long time ago. They use they own delivery.

5 Cassandra D'Mello 58 months ago

The profiterole cake and Customer service was amazing. Cherry was on watsapp with me till 11pm helping me customise the cake I liked for my daughters half birthday. She was extremely helpful and helped coordinate between the head chef and me.
The cake itself was light, airy, not overly sweet and perfect. Even the lil frosting around the cake was delicious. This is my new favourite bakery. I also liked that they were extremely responsive when I watsapped them to confirm the order.

Map Location

Business Hours

Tuesday	09:00am - 11:00pm
Wednesday	09:00am - 11:00pm
Thursday	09:00am - 11:00pm
Friday	09:00am - 12:00am
Saturday	09:00am - 12:00am
Sunday	09:00am - 11:00pm
Monday	09:00am - 11:00pm