53 reviews

KFC

Name: KFC
Address: Dubai, United Arab Emirates
Price range: $$
Rating: 2.7

Dubai

Crescent Dr - Dubai Festival City - Dubai - United Arab Emirates

Restaurant Bus station

Service Options Dine-in Takeaway No-contact delivery

+971 4 232 9336

Photos

About

KFC is a restaurant and bus station located in Dubai, United Arab Emirates. The average rating of this business is 2.70 out of 5 stars based on 53 reviews. The street address of this business is Crescent Dr - Dubai Festival City - Dubai - United Arab Emirates. KFC is open seven days a week from 10:00am to 10:00pm.

FAQs

Where KFC is located at?: KFC is located at Crescent Dr - Dubai Festival City - Dubai - United Arab Emirates.
What is the contact number of KFC?: The contact number of KFC is +971 4 232 9336

Reviews

1 JL 47 months ago

Really bad fastfood branch (KFC DFC) in UAE, no customer serviced!!!!!! Took how many minutes before the order finished (it is really busy that day, ok) but if you will not follow up ur order they will not give you, you just need to wait at the counter table checking ur order incomplete for so long ????????u200d♀️ I ordered twister meal box Large fries spicy add cheese inside the wrapped..but first; i received it that ck is cold and even no cheese inside ; 2nd fries is very small portion and not spicy! 3rd surf n turf box incomplete order…i asked her ( JOY- she is the one who took my order, not even smiling and no greetings at all, didn’t even repeat the order) to double check again if its correct, check the ticket and she said YES. And asked her to do it right and she took the fries add the powder put fries again and add powder again…. 0-star for you!

1 Amna Shahid 38 months ago

WORST EVER Branch!!!! Such an unprofessional manager doesn’t know they are out of stock and still taking orders.. DFC UAE KFC really bad service!!!!! After waiting for 30 minutes they are informing that the chicken is finished really you take people as a JOKE!!!! You feel sorry for me by saying I feel sorry but we don’t have chicken left you can have chicken strips!!!! Excuse me after 30 minutes of the order you realized that chicken is finished!!! No excuse no compensation!!! When I asked for the refund you gave me my cash like I am a beggar asking for money!!!!!! Really felt disgusted today because of your service and behavior of the staff!! Because my family was waiting and was hungry I couldn’t waste more time there!!! Because of you we couldn’t order anywhere else as all restaurants were on closing really this is not acceptable and I will complain wherever I can for this incident I have experienced with KFC!!!!

1 mohammed shahabas konnakkattil 47 months ago

The staff is making fun of customers once i goto inform the chicken has a bad smell , pathetic service not ready to listen to the customer's

1 muhammad yousaf 47 months ago

i ordered food a week ago and when it was delivered it was so cold and was not even fresh. I called back to KFC customer care and after putting on hold 2 times for more than 10 minutes she told me manager of the outlet (JLT) will call me back. Since then i am waiting for the call but seems no one cares. I understand that its well known brand but such customer service is not acceptable.
hoping to hear from them soon

1 Chester D'souza 46 months ago

17 August 2022 , the order was placed at 9 and had to wait for 29 minutes precisely with the staff not bothered to answer you . The delay was absolutely because the staff was not performing their duty well.

1 Arun Pillai 47 months ago

The worst experience I ever had, they don’t have staff who can actually take the order correct.

Before payment or invoice is done the customer cannot cancel or edit the order as it’s pain for the kfc counter person.

They give dried and dead fries with spicy masala to cover the dryness and half cooked chicken.

Worst management ever to talk to very disappointed with the service.

1 Natxo Vallirana 47 months ago

Saturday 28th of August 2021at 13.00 I ordered and the 2 african at counter and the 1 staff only in the kitchen could not manage to serve on time. The line was very long and the african in counter was not following the order. I was having a kid crying and they make the mistake that only attending the people who was complaining. My order was 59 and they delivered even 62!!!!!
They stopped being slow only when I started to complain. This supervisor and counter guys must be warned........fired?...

1 muhammad mansha 47 months ago

One guy banging hands on the floor… he is gone mad..
A terrible service from KFC, in Queue for 30 minutes but they say system is down when I came closer to the counter to order…KFC senior management should pay attention as the brand is losing service matrix….still more than 100 people in waiting Queue and are so upset and disappointed, even a few are shouting and leaving…

Map Location

Business Hours

Wednesday	10:00am - 10:00pm
Thursday	10:00am - 12:00am
Friday	10:00am - 12:00am
Saturday	10:00am - 10:00pm
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm