111 reviews

LM EXCHANGE, Dubai Mall Branch

Name: LM EXCHANGE, Dubai Mall Branch
Address: Dubai, United Arab Emirates
Rating: 3.4

Dubai

Shop FF 167 [level L1 - Unit SF - MLB 003 - Financial Center Rd - Dubai - United Arab Emirates

Currency exchange service Bus stop

+971 4 339 9033

Photos

About

LM EXCHANGE, Dubai Mall Branch is a currency exchange service and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.40 out of 5 stars based on 111 reviews. The street address of this business is Shop FF 167 [level L1 - Unit SF - MLB 003 - Financial Center Rd - Dubai - United Arab Emirates. LM EXCHANGE, Dubai Mall Branch is open seven days a week from 09:00am to 12:00am.

FAQs

Where LM EXCHANGE, Dubai Mall Branch is located at?: LM EXCHANGE, Dubai Mall Branch is located at Shop FF 167 [level L1 - Unit SF - MLB 003 - Financial Center Rd - Dubai - United Arab Emirates.
What is the contact number of LM EXCHANGE, Dubai Mall Branch?: The contact number of LM EXCHANGE, Dubai Mall Branch is +971 4 339 9033

Reviews

5 ISAAC SHANYUI (UNIVERSAL SOLUTIONS) 34 months ago

I was there on Sunday 6th August at about 11pm, to send money to Kenya urgently. Rush hour with the staff so busy but I met Asha Lama who was willing to assist me regardless. Everything was done smoothly as she requested the assistance of the other male staff on duty. Nice first time experience. I hope you guys keep it up

5 Daphne Lee 34 months ago

One of the staff there named Yadu,he’s super helpful and friendly. I always look for him when I go there. He works fast and very efficient. Thanks Yadu.

1 Mary Angelie Cadiz 39 months ago

Before going to the counter, I asked the staff standing outside to compute the value for the money that I have to send in my country. As i thought I prepared enough cash, I was happy to proceed to the counter to send it, however when the lady in the counter told me the total amount in AED, there was a 2aed difference which I dont have. It was very embarrasing from my part as a customer that I have to cancel the transaction because I dont have the 2aed difference from what the staff outside told me to the staff assisting to me in the counter.
If only they told me the right amount when I asked the first time, I could have avoided the time wasted for waiting in the counter and the embarrasment for not having enough cash.

Its very frustrating that the computation from the outside staff to the staff in the counter are different regardless the amount.

1 Полина Рикман 40 months ago

They work HARDCORE SLOW! One customer in one hour…
The worst stuff: Afsal, Samandeep and Princess.. I’m sorry but it’s no way to work like this…

1 Au Au 37 months ago

Worst customer service. Compared to there Satwa and Arabian Branch. Sent money last night to PH, money remittance in PH is almost closing but until now the money that I have sent last night is still not yet there. As per the agent if in 30mins and the money is still not there, they will just refund the money that I have sent. (Which is really a big hussle on our end, and it's urgent that the money that I have sent last night needs to be receive today) It was an emergency last night that's why I have sent it here in Dubai mall branch as I am working here as well. If it was not an emergency I should have sent it to Satwa branch. I have been using LM exchange for years now, but this is the first time that it happened. And to think that they have charged me 21aed for the transaction fee, but in Satwa and Arabian branch they are charging me 15aed only and I never had an issue with them.

5 lindamum 35 months ago

Happy with the service and really helpful and patience with me. Rida and Princess really work hard and keep up a good work!

1 john msuya 35 months ago

Terrible service, visited the outlet on level 1, attended by one Yado, had a take it or leave it attitude when I asked why the commission was comparatively extortive, would eschew any LM exchange even if it’s the only one on the planet

1 Jan 35 months ago

Terrible customer service from staff who do not care. Emails go unanswered even when marked as a complaint. If I could give zero starts I would.

Map Location

Business Hours

Friday	09:00am - 12:00am
Saturday	09:00am - 12:00am
Sunday	09:00am - 12:00am
Monday	09:00am - 12:00am
Tuesday	09:00am - 12:00am
Wednesday	09:00am - 12:00am
Thursday	09:00am - 12:00am

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