143 reviews

Mashreq Bank Global HQ

Name: Mashreq Bank Global HQ
Address: Dubai, United Arab Emirates
Rating: 3.4

Dubai

Umniyati Street (off Al Asayel Street Burj Khalifa Community - Dubai - United Arab Emirates

Corporate office Bank Financial institution Bus stop

+971 4 424 4444

Photos

About

Mashreq Bank Global HQ is a corporate office, bank, financial institution and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.40 out of 5 stars based on 143 reviews. The street address of this business is Umniyati Street (off Al Asayel Street Burj Khalifa Community - Dubai - United Arab Emirates. Mashreq Bank Global HQ is closed on Saturday and Sunday, and other days it is open from 08:30am to 06:00pm.

FAQs

Where Mashreq Bank Global HQ is located at?: Mashreq Bank Global HQ is located at Umniyati Street (off Al Asayel Street Burj Khalifa Community - Dubai - United Arab Emirates.
What is the contact number of Mashreq Bank Global HQ?: The contact number of Mashreq Bank Global HQ is +971 4 424 4444

Reviews

1 Vladimir Gidirim 13 months ago

Mashreq Bank's customer services quality is extremely bad. On May 31th I made a wire transfer overseas and it never reached the beneficiary. I requested Mashreq to produce an M103 form and it was clear that Mashreq bank indicated a wrong SWIFT code of the receiving bank. Then, Mashreq went mute and did not respond to multiple complaints and even when a customer service called me back - they had no clue about the problem as they did not bother finding out about the situation internally to I had to explain them again and again. The customer relationship office Umair never provided any proper feedback. It is a basic feature of a bank - exercising international wires. Now it is the bank's duty to recall the transfer and they are not doing it. 2 months passed by now and nothing as been done. I am stopping any service with Mashreq bank and i instructed by employer to remit the salary into a different bank. STAY AWAY FROM THIS WORST BANK IN MIDDLE EAST!

1 Alisher Yakubov 13 months ago

The worst bank ever! Never use any services from this bank, they can’t do anything! Literally I paid full amount of my credit card, they’re charging me already 3 month in a raw finance fee of 100 AED for doing nothing, small hidden charges, there is a list of 10 small hidden charges

1 Anvar Sadath 13 months ago

Now I understood why customers are complaining a lot about Mashreq. I did an international transfer 10 days ago and amount not credited yet to the beneficiary. Mashreg is saying ask correspodent bank , They informed its Mashreqs fault . In-between I am suffering .In this digital world mashreq not able to track my transaction and giving shameless excuses. Moreover the customer service and complaint department playing hide and seek. I did at least 5 calls and several emails and no use .I don't know now what to do. Only option left is to complaint Central Bank about this . Worst banking experience in my life

1 Sreejith K G 14 months ago

Guys. Don't go with Mashreq.
1) Each transaction within UAE itself they will charge 2.10 AED.
2) Technical issues. I transfered money 2 days back and not yet credited to reciever or refunded to me. If I want to forcefully refund it, I have to pay additional 50 AED + vat
3) I tried to take money from other bank ATM. The transaction not happened due to incorrect password. Mashreq charged 3 AED.
4) I paid credit card bill 1 time and debited twice ( refunded after 2 days)
5) For international transfer: Zero service charge with low conversion charge. When I started transferring via other channels, they came up with offers. Now they blocked the transfer to Hubpay. So I took currency from ATM and kept in another account and transferred.

The charges are very weird. If you have free money or too much rich and doesn't care about your money , go for mashreq. They will help you to start thinking about your money.

I am closing my account this month itself. I never seen such a weird fund collection process from customers account.

1 M. Safwan 16 months ago

I created mashreq new bank account for my salary purpose but it as been more than 10 days to activate my bank account but still didn't get activated, I'm very disappointed bcz of this reason my last month salary was pending and every time I Calles customer care service he is not bother about my problem and situation and he told me to wait again 2,3 working days this is how the reputed Bank was working, finally i think it is better to delete this Bank account and go for other bank. This problem not only I was facing , there are other friends are facing the same problem,
I hope you will fix this problem
Thank you,

1 Fjfadi Josef 14 months ago

The worst bank in UAE
I have been here for 20 Yrs and this bank is a big scam.
I forgot to pay my Credit card for the month of May which was just 1,700 thus the bank charged me 1,000 interest on it the following month, However I had used the card and spend just 18,000 the next month when I made a complain they said we can't do anything.
They look to make money on short trip
I don't need your credit card I will never use this bank never again. WHAT A SHAME!!

1 Pawanpreet Singh 14 months ago

Fraud and cheater number 1 in the world, I opened account in mashreq neo and put 3000 AED . They freeze my account without any reason. I sent lots of emails and i called so many times but they didn’t unfreeze.don’t open your account in mashreq .

1 Rabie Ibrahim 15 months ago

We opened a business account last year and after 2 months they closed it for aml investigation although all the payments were declared ahead of time. Then they opened the account again and charged fees for those 2 months. We had to follow up on daily basis to renove the charges. Then we requested to close the account, it took them 4 months to close it and they were charging “relationship fees” every month for their bad relationship. They didn’t close the account until we paid the outstanding but we had to do that, because we want to end this bad relationship.

Map Location

Business Hours

Friday	08:30am - 06:00pm
Saturday	Day off
Sunday	Day off
Monday	08:30am - 06:00pm
Tuesday	08:30am - 06:00pm
Wednesday	08:30am - 06:00pm
Thursday	08:30am - 06:00pm