137 reviews

Mashreq Bank Mall of Emirates Branch - Express Banking

Name: Mashreq Bank Mall of Emirates Branch - Express Banking
Address: Dubai, United Arab Emirates
Rating: 1.6

Dubai

Business Central Towers, Ground Floor - Sheikh Zayed Rd - Dubai Media City - Dubai - United Arab Emirates

Bank Business banking service Car finance and loan company Check cashing service Financial institution Insurance company Investment bank Money transfer service Mortgage lender Private sector bank Coach and minibus hire

+971 4 424 6000

Photos

Mashreq Bank Mall of Emirates Branch - Express Banking

About

Mashreq Bank Mall of Emirates Branch - Express Banking is a bank, business banking service, car finance and loan company, check cashing service, financial institution, insurance company, investment bank, money transfer service, mortgage lender, private sector bank and coach and minibus hire located in Dubai, United Arab Emirates. The average rating of this business is 1.60 out of 5 stars based on 137 reviews. The street address of this business is Business Central Towers, Ground Floor - Sheikh Zayed Rd - Dubai Media City - Dubai - United Arab Emirates. Mashreq Bank Mall of Emirates Branch - Express Banking is closed on Sunday, and other days it is open from 09:00am to 06:00pm.

FAQs

Where Mashreq Bank Mall of Emirates Branch - Express Banking is located at?: Mashreq Bank Mall of Emirates Branch - Express Banking is located at Business Central Towers, Ground Floor - Sheikh Zayed Rd - Dubai Media City - Dubai - United Arab Emirates.
What is the contact number of Mashreq Bank Mall of Emirates Branch - Express Banking?: The contact number of Mashreq Bank Mall of Emirates Branch - Express Banking is +971 4 424 6000

Reviews

5 Lomarie Castillo 35 months ago

I opened my bank account with mashreq and when i checked the reviews its soo bad. Im regreting i might experience bad service also but NO. We went to mall of emirates branch to deposit and the guy helped us and he knows what he is doing ( because mostly of the reviews are agents doesnt know much about the services ). No bad experience at all. I think it depends the way you communicate with them not that if your money wont get through or you cannot withdraw cash you will get mad or shout at them. Lets be calm and talk to them nicely. They are human also ????❤️

1 Yanza 35 months ago

I went to this branch on 12 jully, around 1PM and i believe it’s assisted by nepal lady, however she’s very impolite and i felt like she’s disgrace me, how can someone hire that kind of people to be a customer service, she’s even has no manner at all, please don’t picking the guest base on your referance!!!!, i don’t even want to come back again,

1 Farzad Muhammad 35 months ago

Very bad experience and and worst customer service

i have been requesting for credit card details but not getting any sort of assistance there contact number nobody answers . i went to Emirates Mall branch waited 45 mins and then they said i will get email confirmation in 30 mins and now its been 4 days and no one is answering calls

1 Ahmad Jin 36 months ago

I advise you to see another bank..this bank is very slow in processing transactions, and if you want to communicate with them on the phone, they will ask you some questions, and then tell you that another person will contact you within 48 hours in order to solve the problem, and now a week has passed and no one has called me even I called them several times but as usual they say someone will contact you during 48 hours

1 Mahir Abdulrahman 38 months ago

Please don't be fooled with their fancy website, this bank is the worst bank in the UAE. Check their twitter replies, every client of their's is complaining. YOU WILL REGRET IT! DON'T DO IT!

1 roderick plata 42 months ago

Very crazy branch..manager is forcing me to stop my deposit and gave me 1 minute to step out of booth. I waited 15 mins for someone to finish and i was being forced to stop using the deposit machine for using it in 5 mins. Manager told me if i wanna deposit big amount go to international city branch..when did it become the customers job to travel very far just to deposit.this branch does not make it easy to customers..Manager is very rude and just says its fine..its not fine to force someone stop making deposits.

1 algerie dzdz 45 months ago

It was a bad experience and I asked to cancel my account immediately
Today I went to the Mall of the Emirates and wanted to inquire about some things. The worker there dealt with me in a very bad manner. He made me understand that this bank is very far from what I was hoping for.
Very bad customer service

4 Stanley Christopher 45 months ago

Yesterday 2nd September 2022, we visited Mashreq bank Express banking outlet in mall of emirates to encash cheque. And this the first time we are encashing the cheque for my friend who has come on visit visa. The Staff-in-charge guided us very politely the steps to do on interactive teller machine and our sincere gratitude to the tele-responder in ITM, who has given very polite guidance when we did mistake and made the process successful to encash the cheque in few minutes.

Thank you, Mashreq staff.

5 Lesley Blake 35 months ago

Brilliant service. Coach was clean, driver was friendly. (Ash?).
As someone who suffers severe anxiety on public transport, I have to say I was surprisingly calm & relaxed on a long journey which i was not looking forward to (65 miles Glasgow - Fife). Was booked through Happy Bus but would definitely recommend this company.

1 shelle r 35 months ago

Horrible experience.
Will never book again

Edit!

No I wasn't one of the MANY people who asked for the bus to stop at a service station.
65 miles is a long way especially after a night out!
There were at least 7 people asking for the bus to go into a service station but you and your side kick point blank refused saying the driver had to finish on time even though we left Glasgow 15 minutes early. Sugar coat it all you want, the service was appaling, refusing many woman their basic human right!

Horrible experience.
Will never book again

1 Steve 35 months ago

I was also on the bus last night. It was so nice on the way through , everyone was having a laugh, the music was on, we stopped for a toilet break as it’s sometimes needed on a 65 mile trip. However while getting on the bus, the driver bad mouthed a fellow driver saying he was negligent and drivers had a duty of care. I respected what he said until he refused to stop at a service station to allow 6 or 7 ladies use the rest room.
They were all clearly uncomfortable and bursting. The lady at the front seemed to be the one pulling the strings. She was rude as was Ash the driver.
Such a shame as it kind of put a dampener on the end of the night.

5 Ash Ash 35 months ago

To the bad reviews flying in at this point in time,

I don't mind constructive criticism or complaints as long as they tell the whole truth not just the perspective of a few disgruntled customers because they didn't get their way...

Here's the truth from the drivers (me) point of view:

I pulled up to the golden acorn 5 mins early so I could greet you all and let you know the rules for going through to Glasgow (1 hour 10 min journey, not that long!).

I told everyone who boarded that it was a direct drive through to Glasgow and there was to be no eating or drinking on the bus for this reason, I stopped multiple people with massive bags of carry out and made them put it in the boot.

None of the less a lot of passengers snuck it on and drank copious amounts of alcohol. After 30 minutes of leaving a young lady at the front was shaking for needing the toilet, I took pity and agreed to pull over at the nearest, safest place as I was technically on your time and if I arrived late to the gig that was on you.

When it came to departing Glasgow I again warned multiple passengers it was a direct drive back as I was cutting it close to my legal 14 hour shift, so to go to the toilet now, I even clearly pointed out the McDonald's across the road to a few people.

On the drive back again i witnessed multiple people swigging bottles/cans of alcohol. When I was 20 minutes away from glenrothes I had a lady approach me asking me to pull over on a motorway so she could use the toilet. I told her No as I had already warned them that it was a direct drive and there was no longer a safe place to stop, plus as I have already said I only had a few hours left on my driving time to get myself home. I was then threatened by the lady that she was a police officer and she was going to phone them because I was stopping her from using the toilet, I told her to phone the police as I knew they would side with me as I know the law yet they never came.

I later found out that lady was not an officer but was impersonating one.

To the people saying I had loads of time I didn't, you may have got home at half 1 in the morning but i only got home at half 3 after driving back to my yard, cleaning the bus and then driving home.

I don't normally retaliate to complaints but for them to be so biased and one sided I had to enlighten you on my point of view.

And to the "companion" comments, she was off duty and was kindly letting you know why I couldn't stop, she had no "control" over me or my actions and find those comments tasteless.

Cheers, Ash.

5 Amanda Currie 35 months ago

Can’t regard this company highly enough. Got let down at the last min by another company a day before we were due to fly from Edinburgh for family holiday. They were very understanding and helped us get there and picked up at the very last minute. I highly recommend this company very professional and trustworthy 5+ stars ⭐️

1 Chris Heaney 44 months ago

Unsafe driver, did not drive appropriately for conditions. As a teacher there's no way I would put young people in a vehicle with this guy. Photo's show him racing towards me as I pulled up to side of road to let him pass, last photo shows how his stopping distance after demolishing my wing mirror. Further more refused to honour repairs. Neither professional nor reputable.

5 Martin Connor 45 months ago

Fantastic service. Very clean and comfortable bus. The driver (James?) was very courteous, friendly and helpful and an absolute credit to the company. Nothing but positives to say about my whole experience from booking the bus online to getting dropped off at the end of our day. Thank you so much for helping to make our day out a pleasurable one.

5 lianne bell 35 months ago

The best coach hire in fife reliable courteous staff are always polite and attend to your needs wheelchair access they really go out their way to make your experience a great one defo recommend you get great banter from the drivers

Map Location

Business Hours

Friday	24hr open
Saturday	24hr open
Sunday	Day off
Monday	24hr open
Tuesday	24hr open
Wednesday	24hr open
Thursday	24hr open
Sunday	09:00am - 06:00pm
Monday	09:00am - 06:00pm
Tuesday	09:00am - 06:00pm
Wednesday	09:00am - 06:00pm
Thursday	09:00am - 06:00pm
Friday	09:00am - 06:00pm
Saturday	09:00am - 06:00pm

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