53 reviews

Papa Johns

Name: Papa Johns
Address: Dubai, United Arab Emirates
Price range: $$
Rating: 3.6

Dubai

Food Court، Ibn Battuta Mall - near Metro station - exit - Dubai - United Arab Emirates

Pizza delivery American restaurant Chicken restaurant Chicken wings restaurant Italian restaurant Pasta shop Pizza restaurant Pizza takeaway Restaurant Salad shop Model shop

Service Options Dine-in Takeaway Delivery In-store shopping

+971 600 520001

Photos

About

Papa Johns is a pizza delivery, american restaurant, chicken restaurant, chicken wings restaurant, italian restaurant, pasta shop, pizza restaurant, pizza takeaway, restaurant, salad shop and model shop located in Dubai, United Arab Emirates. The average rating of this business is 3.60 out of 5 stars based on 53 reviews. The street address of this business is Food Court، Ibn Battuta Mall - near Metro station - exit - Dubai - United Arab Emirates. Papa Johns is open seven days a week from 10:00am to 12:00am.

FAQs

Where Papa Johns is located at?: Papa Johns is located at Food Court، Ibn Battuta Mall - near Metro station - exit - Dubai - United Arab Emirates.
What is the contact number of Papa Johns?: The contact number of Papa Johns is +971 600 520001

Reviews

1 Menuka Khatri 35 months ago

I ordered for meat pizza and got spicy ranch pizza. At fist when I went to counter the cashier said me wait in very rude way so I returned and came back once he finished dispatching his delivery order . He looks very tired but though he can’t be rude with anyone who comes to have meal . Later I came back and ask him for large meat pizza , he said me choose the sauce , I asked about sauce he said spicy ranch is good and it’s best selling . I also asked him for buffalo dip. What I receive was not ordered and it was garlic sauce with my pizza . Understaff and stressed staff can ruin everyone’s hunger . Worst experience ever. I had been to Wafi mall several time but always had great service in that branch . This is pathetic.

4 Dharmander Bidhuri 47 months ago

Had pizza for lunch season gardens...pizza crust was good loved it also came on time , garlic butter sauce also very good , but no ketchup and No small spoon for butter Gaelic sauce .... Rest it's good brand ...

4 Navani Soni 47 months ago

They have options for Non-Vegetarian pizza's but just a few or two options for vegetarian one's! The taste is good!

1 Sruthi Sunil 46 months ago

This review is specifically to the PAPA JOHNS outlet I visited in “Ibn Battuta mall” and I’m posting this is because of the REPLY I received from this outlets team, when I gave them the feedback.

Last week, Saturday, I ordered a chicken pizza combo which had chicken wings and Pepsi. The pizza was absolutely tasty. The ISSUE was with the **CHICKEN WINGS**.

The chicken wings **wasn’t cooked well** and I had to throw the 3-4/4-5 in quantity due to this reason. It was absolutely pathetic. (I feel bad for wasting the whole food. Even if it had a bit of its taste I would have had it, to avoid wastage).

I went back to the counter and gave this feedback, to which they said, “AS IT WAS PEAK TIME WE COULDN’T COOK IT WELL” to which I replied
“it’s not about you keeping the customers wait, you can inform us it’s a taking some time than expected due to peak time but it’s about the quality of food you provide them at the end.”

I wouldn’t have posted this review if the team had handled it well. Their reply did upset me. How can you just give an uncooked chicken just because you couldn’t handle the peak.
Poor customer service. Nothing against the PIZZA AND PEPSI.

Please coach your members!

2 Zwischen Station 37 months ago

Unfriendly stuff at the counter. Garlic bread taste was Not good.

1 Frigyes Toth 46 months ago

Do not order for delivery!
Do not pay by card!
They accept order and payment without rider.
After 2 hours calling and saying that no have rider, so no delivery. If you need your food come to collect it yourself.
Or you can cancel the order and you can wait for few weeks for refund.
Unbelievable!!!!

4 veroh muthoni 39 months ago

The pizza is nice but why charge for packaging fee.

1 Karishma Shetty 47 months ago

I placed order thru their app on Wednesday 20 Oct 2021, they didnt send kids pizza but charged for it.
Couldn't connect with human being at there customer service number just WhatsApp chat. There to no response for almost 25 mins.
Spoke to the staff at store, his response was 'it is impossible that you didn't get your pizza'.
On asking for refund after giving proof he said he will get back... I'm still waiting to hear from them.
Horrible experience

Map Location

Business Hours

Wednesday	10:00am - 12:00am
Thursday	10:00am - 12:00am
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 12:00am
Monday	10:00am - 12:00am
Tuesday	10:00am - 12:00am