Sacoor Brothers

The Dubai Mall Ground Floor - Shop 166 - Dubai - United Arab Emirates
Service Options In-store shopping In-store pick-up Delivery In-store shopping In-store pick-up Delivery
About

Sacoor Brothers is a clothing store, toy store, baby store, bicycle store, electronics store, hobby store, outdoor sports store and video game store located in Dubai, United Arab Emirates. The average rating of this business is 3.50 out of 5 stars based on 126 reviews. The street address of this business is The Dubai Mall Ground Floor - Shop 166 - Dubai - United Arab Emirates. Sacoor Brothers is open seven days a week from 10:00am to 12:00am.

FAQs
Where Sacoor Brothers is located at?
Sacoor Brothers is located at The Dubai Mall Ground Floor - Shop 166 - Dubai - United Arab Emirates.
What is the contact number of Sacoor Brothers?
The contact number of Sacoor Brothers is +971 4 705 3950
Reviews

1 Hasan Mothhar 14 months ago

Poor product Quality & Customer Support !!

You expect that you are buying a premium quality product, but it turns out you just wasted your money on a low quality defected one. this is what happened to me with a leather bag I purchased over a year ago, and since I have another bag I didn't use the one I bought from Sacoor brother till recently and it seems to be not made to be a backpack, as it was the handle was torn up on the back side after my 1st time using it for roughly 10 minutes!!
the worst part is that I had to struggle with carrying it around from the airport along with my other bags to the hotel since no way to carry it except to carry it in my arms.

I reached to customer support and their response was conclusive evidence that it's not only the service quality is not much better than the product quality. as they refused to support me since it's beyond service time.

I have been having Jack Wolfskin bag for all my travels for over 10 years and it's still in very good condition, but a Sacoor bag can be used once apparently and you may not able to complete a journey with them, so you end in another bag to carry them in as well !!

I definitely don't recommend spending money on such products where neither the product quality nor the service provided is worth of it !!

1 Mohamed Radi 17 months ago

Worest customer care and after purchase treatment. I bought a 1700 AED business suite but it was Teared during my normal office working day, only 4 month after purchase. I only sent 3 times to laundry for dray clean, wore it less than 10 days. When I went to the shop they said nothing we can do! Never again Sacoor! Wish I can remove this 1 star.

2 Stef C 15 months ago

Picked up the jacket in the picture last Sunday from Sacoor Mall Dubai after alterations. I was in a rush, so did not check it properly (I know, beginner’s mistake!). First time wearing it, I noticed it is stained. It is a brand new jacket that was not cheap.
- The alterations took longer than the 4 working days (period promised to convince me to buy it).
- The sales people tent to be pushy to convince you to make the purchase and will not hesitate to overcommit to ensure the sale.

5 Khaoula Rhozali 14 months ago

We went to sacoor Brothers at Dubai Mall.
Ahmed looked after us with nothing being too much trouble.
He listened to requirements and made recommendations.
Some suits and trousers needed altered to a deadline so he confirmed with the on-site tailor that all the items would be completed on time.
I picked up all the alterations today and all items fitted perfectly and the service was excellent again
I happily give Ahmed and the store a 5 star rating.

John H

5 mohamed ibrahim 14 months ago

It was a great tour, the stuff was very kind and helpful. We came in around 10:55 and there was a members called Ahmed and Moataz he was very helpful and kept the place open until we finished and paid.
It made me wanna come again, thank you for choosing and good stuff

2 Faisal Farnas 61 months ago

customer service would not honor the return policy, and several times said that their computer system was down so they would not allow me to return or even exchange the shirts that I bought from them.

5 Nastaran NL 16 months ago

This was my first purchase ever at Sacoor brothers and thanks to Yousef in the Dubai mall branch, it was the best shopping experience.
The suit I wanted was not available in the store in my size and Yousef ordered the suit for me in my size and considering I was in Dubai only for 2 days, Yousef expedited the order delivery and even the alteration for me. I have an event tonight and I will be wearing the Sacoor suit. Thank you Yousef for the professional and friendly customer service. Will definitely be back to Sacoor. ????????????

4 Fauzia Al Hamdan 24 months ago

Ive been buying Sacoor loafers for so many years now and the quality and comfort has been constantly good. I buy these shoes specifically for work as I like to walk around with comfortable shoes. I usually buy my shows from mirdif city but today I bought gold loafers from Dubai mall. The sales staff are always friendly and helpful but Im giving the 4 star instead of 5 because one of the staff (may be the supervisor) was scolding other staff publicly. This is uncomfortable for customers and sales staff are doing their best to help other customers. Other than there goods are really good , they had a good discount today so I bought men shirts and ties .
Map Location
Business Hours
Wednesday 10:00am - 12:00am
Thursday 10:00am - 12:00am
Friday 10:00am - 01:00am
Saturday 10:00am - 01:00am
Sunday 10:00am - 12:00am
Monday 10:00am - 12:00am
Tuesday 10:00am - 12:00am
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