Samsung Store

City Centre Mirdiff - Level 1 Sheikh Mohammed Bin Zayed Rd - Mirdif - Dubai - United Arab Emirates
Service Options In-store shopping In-store pick-up Delivery
About

Samsung Store is a electronics store, mobile phone repair shop and taxi service located in Dubai, United Arab Emirates. The average rating of this business is 4.00 out of 5 stars based on 460 reviews. The street address of this business is City Centre Mirdiff - Level 1 Sheikh Mohammed Bin Zayed Rd - Mirdif - Dubai - United Arab Emirates. Samsung Store is open seven days a week from 10:00am to 12:00am.

FAQs
Where Samsung Store is located at?
Samsung Store is located at City Centre Mirdiff - Level 1 Sheikh Mohammed Bin Zayed Rd - Mirdif - Dubai - United Arab Emirates.
What is the contact number of Samsung Store?
The contact number of Samsung Store is +971 4 239 3120
Reviews

1 kumari mukta 18 months ago

Worst quality products I have used in my life. Zfold colour has gone out in 6 months.
Touch , camera , display work sometime and sometime do not work. This and my other samsung A70 heats up like anything.
The colour of buds pro 2 has faded in just 2 months.
On showing to service centre they tell these are not due to manufacturing defect, these are because of use and malhandling.
The phone has always remained in cover and never fallen!
bye bye samsung.
Shifting finally to iphone!

3 Mohammed 20 months ago

Few months ago, I bought Galaxy Watch 5 Pro... the watch is amazing. However, I'm very disappointed with Samsung stores. I've visited many stores and I couldn't find the rounded charger!!! Unfortunately, its not sold by the stores and not even in Samsung online stores in UAE.

So, I have to take the charger which came with the watch wherever I go !!!

I really hope that this concern will reach Samsung and I'm sure they will act accordingly to provide the chargers ASAP in the stores. Moreover, the rectangular wireless charger is not charging Watch 5 due to a design restriction of the watch which creates a gap between the watch body and the wireless charger surface preventing the charging process.

5 Sara Abdulqader 13 months ago

Our experience with Mr. Ahmed Abdulatteef and Mr. Abdulrahman were great! They provided excellent customer service.

5 Dr. Mounib AlRifai 24 months ago

The Samsung service here is top notch the staff are very friendly and very accommodating and try to solve your problems as quick as possible. They are very professional and the work is spotless. Highly recommended for your Samsung devices after care

1 Navin Narayanan 22 months ago

Appalling service standards! They are quick to sell products, but after that, they just make you run for your mistake of choosing Samsung.

I bought a Samsung S8 tab ultra for professional use, but turns out it has technical and design issues. I went to the showroom to talk about it... For example... A simple thing such as my Spen's Nib wore out in barely 2-3 weeks of usage, and later found out that it was cracked inside. I asked a simple question, how can a stylus nib of a flagship product break or wear out in 2-3 weeks of heavy usage? The showroom customer service, sales teams, call centre were all quick to blame it on me, saying that I must have pressed the pen too hard and that they have daily complaints from parents with kids! Well, I don't have kids near my device, and I know how to use a stylus!

They want you to basically buy the nibs, it's not expensive I paid for an extended warranty on top of the overpriced device and still they asked to pay AED 30 for spare nibs. It's not much but I don't understand why should I keep buying spare nibs?! If it wears out in two-3 weeks of usage then I might as well use pen and paper!!!! They didn't give me a choice but to wait for the nib as they didn't have stock at the time! And even after they got stock(1 piece!) they decide to give that piece that I ordered to some other customer because I did not run and get it as soon as they called!

Overall the experience was dissapointing, service standards and device quality. There are other issues with the product (second screen feature does not work, battery life is just ok, to add a few...).

So I would not recommend the Samsung S8 tab ultra for professional use. Honestly the Samsung S8 ultra is just a bigger screen that people can buy to watch Netflix on bed, and may be as the sales team said, as a toy for kids to play and break!

If you want a tab for professional use then just go buy an IPAD Pro. Seriously!
-ex Samsung User.

1 Ali Faisal 15 months ago

Worst experience with the branch no one helps you and when you will talk to them no one will take an action. I don’t recommend anyone to to make any service with them as well. Their technical support there needs help themselves.

5 Salma Salman 13 months ago

The best customer service ever! Mr. Ahmad Abdullatif and Mr. Abdulrahman are excellent!

5 Usman Saleem 15 months ago

So I met Samsung wonderful staff at their mirdiff city center showroom amd really got impressed with their mobile engineers (Abdul Raheem, Ahmad, Imran) who gave me very very best services.

I purchased Samsung S23 Ultra the best phone in my experience so far in all expects of mobile world.

Really impressive look of S23 ultra and with guarding accessories it looks the most gorgeous cell ????.

Recommend Samsung showroom Mirdiff city center for best deals in town and are for your money. All the best for your new Samsung.

Regards,

Usman

5 Denisa Nicolae 13 months ago

I used Charlie and his wheelchair accesibile car through my company and my client had an excellent experience.
Very polite, attentive and made us all feel very comfortable!
We will use this service again, thank you Charlie.

1 Zeeza Mackenzie 14 months ago

One of your drivers Charlie was so rude to me and my 14 year old cousin rubbish service wouldn’t recommend to Jimmy saville

5 David Bartlett 13 months ago

Very helpfull. Help out my parents out. Well done charlie

1 Ellie-Mae Bannister 60 months ago

Don’t bother using this taxi company unless you want an unprofessional service. They charge the same prices as more reliable companies such as Thamside taxis or lakeside and Purfleet cabs so you’re better off going with one of them.

5 VikInga Dis 72 months ago

The best taxi ever. Charlie and Michael are very friendly and give the best service. I recommend them highly!

5 Stuart Taylor 72 months ago

Excellent service, cheerful, chatty driver. Well recommended!

1 Paul Johnston 36 months ago

High far rate very over priced as well as be extremely ride and very unpleasant smelt of alcohol

5 Sue Holland 72 months ago

Excellent service , friendly drivers
Map Location
Business Hours
Friday 10:00am - 12:00am
Saturday 10:00am - 12:00am
Sunday 10:00am - 12:00am
Monday 10:00am - 12:00am
Tuesday 10:00am - 12:00am
Wednesday 10:00am - 12:00am
Thursday 10:00am - 12:00am
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