208 reviews

SEPHORA

Name: SEPHORA
Address: Dubai, United Arab Emirates
Price range: $
Rating: 3.9

Dubai

Ground floor - Dubai - United Arab Emirates

Cosmetics store Beauty supply store Health and beauty shop Transport interchange

Service Options In-store shopping In-store pick-up Delivery

+971 4 284 3058

Photos

About

SEPHORA is a cosmetics store, beauty supply store, health and beauty shop and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 3.90 out of 5 stars based on 208 reviews. The street address of this business is Ground floor - Dubai - United Arab Emirates. SEPHORA is open seven days a week from 10:00am to 11:00pm.

FAQs

Where SEPHORA is located at?: SEPHORA is located at Ground floor - Dubai - United Arab Emirates.
What is the contact number of SEPHORA?: The contact number of SEPHORA is +971 4 284 3058

Reviews

3 Mahrukh Waqar 17 months ago

Sometimes the staff is so nice and kind and other times, argh! They just r only sweet when u buy something from them. They even judge u. They ask for ur code and check what has we bought before. Pretty rude. But sometimes we get someone so nice who tell u to click n collect right there in shop from app so you can get discounts

5 IQ ISSA 18 months ago

Every time I come to this MCC branch they remind me with their kindness and professionalism why this branch is my favorite. Thank you for making me feel as your favorite customer the moment I enter the shop. Special thank to Cashier Ali for taking the extra mile always.

3 Liz Bib Obor 16 months ago

I have a love-hate relationship with Sephora. I love it because it mostly have the popular cosmetic brands but i hate it more because there's one time recently when the lady who attended me in MCC was really lovely but she was pushy I ended up buying a lot that I don't need. This is exactly why I only visited this store like once in 2 years because I always end up buying unnecessary because the staff are too aggressive! Even the gifts she gave me aren't considered as fairly generous.
Either they will ignore you completely or they will try to sell you a lot! I know that I always have the right to say NO but the introvert side of me is at the disadvantage. You will really go bankrupt when you leave this store and it left me traumatized. Never again Sephora, never again!

1 shaima adel 18 months ago

Their application is all good till you want to checkout. They inform you that the products you want can’t be delivered and then force you to pick up the products from specific Sephora branches even though there are other branches closer to your house.the worst part is when you reach the store. I had to wait close to an hour to get my product that I have already ordered online-whats the point of ordering online if you won’t deliver the items I want and then make me come to specific branches and then make me wait an hour in the line (atleast set up a counter for people who just want to collect their items) - instead of making the customer’s life easier with ordering online, it became way harder.

1 esraa 18 months ago

Worst experience ever! , i wanted to buy the dior tinted foundation and when i swatched the color and found what i want , the lady insisted that it is not my shade (she said she is a makeup artist for brides) and convinced me to buy another one that was too pink and dark . i wanted to return the foundation the next day ( i did not use it ) , the lady opened the package and she said it’s used and i could not return it!

1 Bashayer Almaazmi 19 months ago

Most miserable experience. I get the rush. But the employee gave me TWO of the wrong shade of blush and went to chat with her friend. I showed her which one I wanted and she gave me another one with a different name. I’m not stupid. If I didn’t look twice I would’ve paid for something I didn’t even ask for. She literally gave it to me without looking at me and went to stand and gossip with her friend that came to visit her, very disappointed and I feel very disrespected.

1 Latifa Alketbi 18 months ago

Worst branch ever, the customer service is terrible, I went to get a specific shade of foundation of a specific brand. When I asked to get me the product, the employee insisted that it’s not my shade even though I use it all the time, and kept convincing me with a different shade that doesn’t even match my skin! And when I refused she replied with an aggressive tone and rudely.
Please make sure you reach your employees some courtesy so they watch their mouth!

1 Horeya Adel Abdeen 19 months ago

Im calling all branches, no one picks up. I try to contact them through WhatsApp, I get no answer. I try calling the toll free number on their app, it just stops at the language section. I've heard a lot about sephora but I never expected the customer service to astoundingly horrible. Would never recommend anyone to even think about calling or even asking anything from them. My first and last experience with them. Very very disappointed ????

Map Location

Business Hours

Thursday	10:00am - 11:00pm
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 12:00am
Monday	10:00am - 11:00pm
Tuesday	10:00am - 11:00pm
Wednesday	10:00am - 11:00pm