THAT Concept Store

Via Rodeo, Ground \u0026 first floor, Mall of the Emirates - Dubai - United Arab Emirates
Service Options In-store shopping In-store pick-up Delivery
About

THAT Concept Store is a department store and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 3.90 out of 5 stars based on 181 reviews. The street address of this business is Via Rodeo, Ground \u0026 first floor, Mall of the Emirates - Dubai - United Arab Emirates. THAT Concept Store is open seven days a week from 10:00am to 12:00am.

FAQs
Where THAT Concept Store is located at?
THAT Concept Store is located at Via Rodeo, Ground \u0026 first floor, Mall of the Emirates - Dubai - United Arab Emirates.
What is the contact number of THAT Concept Store?
The contact number of THAT Concept Store is +971 56 411 4328
Reviews

1 Sophie Baron 16 months ago

This is a review about THAT online store and their customer service.

I purchased a swimming suit online two weeks ago which was meant to be a gift for a friend. Unfortunately it was too small so I requested for an exchange. I was told I needed to choose another product in the desired size, the original one being out of stock. I provided all the necessary information.

Well, they delivered the exact same item, and didn’t even collect the original one. So I reached out again, also letting them know the first swimming suit hadnt been collected. They sent another box, with the same swimming suit, same problematic size, but in a different colour (I’m actually laughing right now). And they failed to collect the stuff again. Now I have three THAT boxes containing three swimming suits in the same wrong size sitting at home. I’ve been emailing like a madwoman but it’s leading to nowhere. I’ve been calling too but their line keeps on breaking and the people I spoke to seem absolutely uninspired.

I’m now considering opening my own swimming suit store with all the stock I have.

It’s ridiculous and I will never buy from THAT Concept Store again. It’s a shame because they have amazing brands.

4 Ahmad Ali 18 months ago

An Interesting yet different kids of stores where different designs of clothes, shoes, eye sun glasses ????, watches, and lady hand bags are sold...

Parper shop, moshi restaurant is also available where you can enjoy some snacks while you are shopping.....

It's not for everyday shopping style nor for normal shopping list..but still Interesting to visit and check what they have to offer

2 deflect 15 months ago

Great tourist spot, bad store.

Insanely overpriced and horribly designed store. Space is used inefficiently, products are whacky and impractical, and regular bare tshirts cost a kidney for no reason.

Great for photos though, hence the second star.

4 Tanmay 16 months ago

A unique store which showcased products from designers that are obscure and rare to find. The staff is helpful and polite.

1 Gabriela Codreanu 14 months ago

Staff in the Mall of Emirates store couldn’t bother to attend customers. We visited the store today looking for a pair of men sneakers. We asked for assistance and we were told someone will come shortly. We waited 15 minutes and meanwhile there were so many staff around that were not even interested in asking us if we need help. And there were barely no customers in the store.
Such indifference speaks volumes on the way the store looks at their customers and we’ll surely take our business elsewhere.

1 Dana jj 13 months ago

Horrible staff!!! I ordered online and went to the store to exchange for a smaller size the tag of the new size was there all the time
When i went home I realized they removed the tag!!! Why would you do that i dont understand i dont recommended dealing with the store at all!
UPDATE called their customer service and filed a complain, the floor manager called me and promised they will get back to me 10 days after they didnt get back to me at all
I dont recommend this store at all

5 Merima 19 months ago

I visited the store for the first time and staff is just amazing. I ordered online as some options were not available in store. I got my order in 3 hours. Wow ????

5 Aisha Al Harmoodi 37 months ago

First I would like to thank whoever took part in such a project! It’s an amazing 2 floors concept store by MAF with a ground floor valet parking. The Store support both international and National company names. The store has the following offerings :

-Sunglasses section
-Customize T Shirt station (you need to bring your short any color will do)
-Customized neon light station
-Shoes Section
-Funky groceries
-Alteration tailoring service (with really good prices the length alteration took 30DHS only)
-Gym & catered classes
-Clothing section
-Makeup section
-Curated Gallery
-National brands are included too
-Massage section
-Cafe (Around The Block)
- Wrapping station
-Nail & Hair Salon
- Home section
- Art section
-Perfume Section

The store is a must visit stop as it’s an exceptional experience with hands on staff ????????
Map Location
Business Hours
Wednesday 10:00am - 12:00am
Thursday 10:00am - 12:00am
Friday 10:00am - 12:00am
Saturday 10:00am - 12:00am
Sunday 10:00am - 12:00am
Monday 10:00am - 12:00am
Tuesday 10:00am - 12:00am
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