The Bose Store Mall of the Emirates

AL Barsha Road, Mall of Emirates - Dubai - United Arab Emirates
Service Options In-store shopping In-store pick-up Delivery
About

The Bose Store Mall of the Emirates is a home audio store, music box store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.50 out of 5 stars based on 52 reviews. The street address of this business is AL Barsha Road, Mall of Emirates - Dubai - United Arab Emirates. The Bose Store Mall of the Emirates is open seven days a week from 10:00am to 12:00am.

FAQs
Where The Bose Store Mall of the Emirates is located at?
The Bose Store Mall of the Emirates is located at AL Barsha Road, Mall of Emirates - Dubai - United Arab Emirates.
What is the contact number of The Bose Store Mall of the Emirates?
The contact number of The Bose Store Mall of the Emirates is +971 4 325 6002
Reviews

4 Fobz Rocks 17 months ago

Amazing latest collection at Bose store.
New Bose frames Soprano, avaliable at display. Audio sunglasses are amazing, something really interesting for Aed1049.
Overall service is fine
Beautiful outlet

1 Ekaterina Geo 11 months ago

They sold me Bose earbuds that stopped working just in two weeks. I had never had so disappointing experience with Bose before (I have 3 more different devices including Bose headphones from other places, and they work for years! And here it is just two weeks!) so I doubt if they are selling real Bose. It looks like fake and so low quality, that cannot even work for a while. And it is not reparable either! So buying there anything you just throw your money to a rubbish bin.

5 krish roopchand 11 months ago

Akshay is wonderful .... Convinced us to buy the Bose 900 soundbar and 500 sub. He's extremely patient and wonderful to deal with ... Thank you Akshay !

5 Omar Kanawati 34 months ago

Excellent service, remarkable products and relatively good discount. I bought movable speaker and I loved it so much indeed at a price of aed 999 instead of aed 1250.

5 Felicity May Rose 19 months ago

I don't usually leave reviews but the service at this store has been excellent. Abhishek and Khaiber (hope right spelling) went above and beyond to help with technical issues with my Bose products, including getting them replaced as quick as possible and patiently updating the products. I've bought multiple products from here and always received excellent advice. Highly recommended.

1 stuart anson 22 months ago

Normally bose service is amazing and the staff very knowledgable, who go out of their way to help loyal customers. But Bose HQ now have a 'new system' for repairs which means you have to go to Jumbo and submit items there, which is tedious and slow.
Please revert back to the old system of helping customers directly, it was a game changer. Now it's just awful.

1 Danish Ahmed 22 months ago

PATHETIC after sale service.
You will feel yourself pingpong between jumbo and Bose.
After buying product just pray you don't have to deal with after sale service.
You will feel yourself blackmailed cause all products are expensive enough, you don't have any other option except being ping ponged and follow (by the way problem is not from Jumbo it was from Bose)

2 Zsolt Siklodi 34 months ago

Bought my Bose QC35 three years ago. When I purchased it I know that I was paying premium for this brand, but didn't mind as have had good experience with similar high-end brands like Apple. However, high price does not always translate in good after-sales or customer-care.

As other people commented on this brand, once the product is sold it is your 'responsibility' - which I can understand to some extent.

My issue was the product stopped working. Right earphone had no sound coming out, the left one worked perfectly. Went to the shop to get it serviced/ repaired as I was pretty sure it would be an easy (hardware) fix. However, they do not offer any service. First they said it's a firmware issue, which I knew it's not as I have been updating it regularly via the app. Nevertheless, was hoping for a miracle that I have missed something. Sadly, didn't work. As last resort was hoping for a recommendation where they have Bose approved repair services. Sadly, again ... no recommendation. BUT, they offer 25% off a new product.

Needless to say will never-ever buy any Bose product. Customer service was average, but helpful. Probably not trained properly or given the tools to have a good after-sales service.
Map Location
Business Hours
Friday 10:00am - 12:00am
Saturday 10:00am - 12:00am
Sunday 10:00am - 10:00pm
Monday 10:00am - 10:00pm
Tuesday 10:00am - 10:00pm
Wednesday 10:00am - 10:00pm
Thursday 10:00am - 12:00am
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