34 reviews

Thrifty Car Rental - Fujairah Downtown

Name: Thrifty Car Rental - Fujairah Downtown
Address: Fujairah, United Arab Emirates
Rating: 4.2

Fujairah

Al Ghilaila Building – Shop - Hamad Bin Abdullah Road - 2 Landmark: - beside 2nd ADNOC petrol station - Fujairah - United Arab E

Car rental agency Taxi service

+971 54 581 2446

Photos

About

Thrifty Car Rental - Fujairah Downtown is a car rental agency and taxi service located in Fujairah, United Arab Emirates. The average rating of this business is 4.20 out of 5 stars based on 34 reviews. The street address of this business is Al Ghilaila Building – Shop - Hamad Bin Abdullah Road - 2 Landmark: - beside 2nd ADNOC petrol station - Fujairah - United Arab E. Thrifty Car Rental - Fujairah Downtown is closed on Sunday, and other days it is open from 09:00am to 08:00pm.

FAQs

Where Thrifty Car Rental - Fujairah Downtown is located at?: Thrifty Car Rental - Fujairah Downtown is located at Al Ghilaila Building – Shop - Hamad Bin Abdullah Road - 2 Landmark: - beside 2nd ADNOC petrol station - Fujairah - United Arab E.
What is the contact number of Thrifty Car Rental - Fujairah Downtown?: The contact number of Thrifty Car Rental - Fujairah Downtown is +971 54 581 2446

Reviews

1 Faheem Ali V 46 months ago

The worst service i ever used, after the usage they give me bill off 1700 AED and somthing am attaching the same here with photo. after checking the photo please tell me where is the damage. and there say there is underneath damage, while i am taking how can i check under need of the car. for everyone strong advice don't take car from there. they charged this amount from my card.
in addition they are not ready to talk to the customer after we signed in the contact and threat you like that you took the car engine. really feed up with there service.

1 akanksha kamat 46 months ago

Disastrous. Initially, the rental is a very good option to get started with, they claim to have 24/7 service and a friendly staff (sometimes a bit too friendly). The horror begins when you have to return your car. They will do a “thorough” check of your car and come up with damages unknown to you. Supposedly a minor scratch costs 576 aed. If I had known earlier, I would have taken my car to the garage and got it all shiny and new for 50 aed. AND ALL OF THIS EVEN AFTER PAYING FOR FULL INSURANCE. Perhaps it’s my anger taking the wheel but in case you ever feel like you need an adrenaline rush and have too much money, I highly recommend thrifty.

4 SB 46 months ago

The service was friendly and efficient, the price was good. The car had quite high mileage but was clean and worked fine.

Communication with staff via WhatsApp very helpful.

Everything as expected. Will return.

1 Ahsan Munir 46 months ago

Avoid if you are a Tourist!

Please make sure you have all the documents used to make the booking on your name (especially the credit card).

My brother based in UK booked the car for me, the website had no issue on taking the payment from someone's else's card even when the booking was on a different name ????????

Later when I went to pick up the car, Thrifty representative suggested that I use debit card to block the security deposit because the credit card used was not on my name and surprisingly the security deposit was the double amount of what they were blocking on the credit card.

1500 AED (£300) on credit card on the top of the rent and insurance.

3000 AED (£600) on debit card on the top of the rent and insurance.

AND WITH REFUND POLICY OF UPTO 40 DAYS! Please read that again... if you are a visitor and can't chase the refund after your transit/holidays don't book with Thrifty. Why would you block 3000 AED on your debit card while on holidays that would be refunded in 40 days... imagine if it is not refunded in 40 days? How would you chase the customer service from abroad? I did not feel comfortable with that and offered cash instead but that was not accomodated.

While I sat in the office, the representative spoke to his manager about the situation but had no solution. When it came to cancellation, I was told I had to call the customer service to cancel the booking, I was annoyed with that suggestion. Imagine you are at the office and the representative asks you to call or email the customer service ????????

I emailed and phoned the customer service for cancellation. The policy they had emailed showed cancellation charge for unavailability of documents as 50 AED, but when spoken to customer service I was told it will be 52 AED ????????

I would not recommend to block a hefty amount until unless you are desperate or if there is some emergency.

Seems this car rental service is too fixated on getting money even when someone else books for you.

I would suggest them not to approve the transaction if the credit card details do not match with the hirer's name, but then how would they make money cheekily. They also give some discount fot online payments, cheeky ways of making money? Or stealing money? IDK.

I would suggest to refund quicker especially when you have not issued the car, it does not make sense to block someone's money when you have not provided the service at all.

I would recommend to stay away!

5 Mohamed Ebrahim 58 months ago

Excellent service and good rates. The staff are very friendly and have good customer service skills. I would highly recommend Thrifty in Fujairah to anyone looking at hiring a vehicle. Keep up the excellent work.

5 Carlos A Silva Peña 44 months ago

Amazing service provided, incredible hospitality
Outstanding place.

5 Shakeel Ahmed 82 months ago

Top service and staff ???? keep it up lads ...... getting to heaven is not going to be easy ????

5 JuRiz JTF 46 months ago

Nice????

5 David Fanthorpe 93 months ago

Fantastic service and very accommodating! Get me to my tee times with Nae fuss

Map Location

Business Hours

Sunday	Day off
Monday	09:00am - 08:00pm
Tuesday	09:00am - 08:00pm
Wednesday	09:00am - 08:00pm
Thursday	09:00am - 08:00pm
Friday	09:00am - 08:00pm
Saturday	09:00am - 08:00pm