26 reviews

Charles & Keith

Name: Charles & Keith
Address: Dubai, United Arab Emirates
Price range: $$
Rating: 3.4

Dubai

4682+JH5 - Mall of the Emirates - Sheikh Zayed Rd - Dubai - United Arab Emirates

Shoe store Stores and shopping Shopping mall

Service Options In-store shopping Delivery

+971 4 341 0408

Photos

About

Charles & Keith is a shoe store, stores and shopping and shopping mall located in Dubai, United Arab Emirates. The average rating of this business is 3.40 out of 5 stars based on 26 reviews. The street address of this business is 4682+JH5 - Mall of the Emirates - Sheikh Zayed Rd - Dubai - United Arab Emirates. Charles & Keith is open seven days a week from 09:30am to 06:00pm.

FAQs

Where Charles & Keith is located at?: Charles & Keith is located at 4682+JH5 - Mall of the Emirates - Sheikh Zayed Rd - Dubai - United Arab Emirates.
What is the contact number of Charles & Keith?: The contact number of Charles & Keith is +971 4 341 0408

Reviews

4 vipul chaturvedi 39 months ago

Beautiful & spacious store, sufficient mirrors in store. Separate section for fresh and discounted merchandise.
Well maintained store.Its on ground floor.

Cooperative staff especially the store manager.

5 Safiyah Ahmed 27 months ago

After reading some of the reviews for this specific branch I was slightly skeptical but went along for my own experience. The staff were attentive, polite and friendly (playing with my baby girl). Great quality shoes at decent price points too. I got two cute pairs and will be back for a bag or 2! Hehe

5 Ahsan Ali 18 months ago

Top quality footwear and bags

5 M Soca 27 months ago

Impressed to say the least. The store has a very chic atmosphere without the posh price tag. I loved the story behind this brand. A loud shout out to Noza for helping me today, she was patient and had great customer service skills. She was able to identify my style just by talking to me, all the products she recommended were beautiful, had great quality and were affordable. Noza I wish you much success in your future.

5 Sabah Brahimi 39 months ago

I had one the best experience in the UAE in this store, the manager assistant Nader was so kind, helpful and very professional. He helped me a lot to choose my bags, shoes and everything I needed. Thanks again my dear Nader you deserve to be a store manager. Kind regards.

1 Arash Ehteshami 22 months ago

Incredibly rude staff, especially the store manager Aladdin. I would recommend that you stay away from this store and take your business elsewhere.

1 Chel Shrestha 51 months ago

The staff there is arabic, very rude and racist.
He is standing near the counter when my husband and I entered the store, there was a few shoppers around the store and after a bit; I saw a nice shoe near the store's entrance, I took it and see the materials closer, then the arabic guy staff shouted 'ma'am do you have gloves' and I said, 'no' and quickly returned the shoe. Then he said 'you can try it since you already touched'. I let that sentence past, then the same style with different color attracted my eyes, I took it to see which color suits my skin tone and he shouted again 'ma'am that's the last shoe you can touch because you don't have gloves and I just let you'.I nodded and smiles to show him I agreed and understand what he said and quickly bought the first shoe I tried.
Now, when I asked him to assist me that I want to get the first shoe that I want, HE DIDN'T EVEN STEP CLOSER, NOT EVEN ONE STEP. ( He is near the counter, I am near the entrance of the shop). But still, I let it be.
Then, my husband noticed, that the other arabic lady is also touching the shoes WITHOUT GLOVES. NOT ONCE, NOT TWICE, BUT TRICE During the time we were in the store.
Before the salesman take the shoe that I asked him, he went to the arabic lady to assist her for some size of the shoe and guess what, HE CAME CLOSER TO THE ARABIC LADY, AND SOCIAL DISTANCING IS NOT APPLICABLE. On top of all this, he brought the request shoe of the arabic lady first than mine.

This staff is meant to do customer service no matter the customer's skin color, or language she speaks. After all, we are paying the same amount.

1 S.K. 39 months ago

Completely unprofessional and lazy staff. They would still require a lot of training in terms of dealing with people in the first place. Moreover, why on earth would you charge AED 145 for delivering online orders which value is less than AED 900 ? AED 145 for delivery ??!!! What a shame !!

5 Shine 14 months ago

Best arcade in Cardiff - lots of lovely local shops from delis, cafes and clothes. At night the arcade hosts comedy shows and other events staged by the Queer Emporium which is a great shop and cafe to visit

5 Steve Penny 14 months ago

Modern British cities seem to be on a mission to look alike. It's hard to distinguish one characterless mall from another and Cardiff is fully signed up to this pursuit of the bland. New St David's 2 is as lacking in character as any other shopping centre and has resulted in former main street, Queen Street, going downmarket rapidly and becoming the home of the pound shop and St Mary Street becoming the home of the party animal. Thank God therefore for the wondrous arcades of Cardiff which distinguish it from the homogeneous 21st century UK city and have some character and lots of independent shops. The Royal is home to wonderful independent coffee shop Uncommon Ground and long standing Cardiff wonder Wally's Delicatessen as well as many other interesting independent shops. The arcades are what makes Cardiff worth a visit if your objective is something other than drinking yourself to oblivion.

5 Christine Eamer 15 months ago

I got my 1st tattoo at Keep The Faith, above the hair dressers in the arcade. Alex did it she did a very good job. I was very nervous as im 59 and haven't had one before. Alex was great made me feel at ease. She talked to me all the way through so I didn't notice any pain. I haven't had any trouble with it since it was done it's the same today as when it was done. I love it. I always say I love you to the moon and back and all the stars to my granddaughter's the youngest always says back 'I love you more' ???? I have their initials on it too. All the staff are lovely very friendly. I was so pleased with it that next time I have one I will go back to Cardiff even though I live in Bristol x

5 Abhishek Bajpai 16 months ago

Whether you want to shop or have good food you can always go to this place. There are shops and restaurants for every kind of shopper and foodie. Children will also love this place along with adults. I think it is a bit expensive to shop or eat but I believe everything good comes with the price tag and I feel it's worth it

5 Joe Macpherson 24 months ago

Nice independent stores and cafes. No chains here. Beautiful architecture. Not just a place to cut through A to B, the stores are worth checking out

5 Howard Dickins 15 months ago

A trip to Cardiff isn't complete without visiting the arcades. This is where the interesting shops are, the ones that set Cardiff apart from other places.

5 Maz Hughes 15 months ago

Lovely Arcade with lots of character it's the sort of place you can walk through time and time again and notice something spectacular each time

4 Gareth Jones 17 months ago

Has numerous shops inside, one of the busiest baguettes places called fresh which is very popular, a lovely little Italian place, coffee shops and more.

Map Location

Business Hours

Friday	10:00am - 10:00pm
Saturday	10:00am - 10:00pm
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm
Saturday	09:30am - 06:00pm
Sunday	11:00am - 05:00pm
Monday	09:30am - 06:00pm
Tuesday	09:30am - 06:00pm
Wednesday	09:30am - 06:00pm
Thursday	09:30am - 06:00pm
Friday	09:30am - 06:00pm