Condotti

Unit LG - 142 - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates
Service Options In-store shopping
About

Condotti is a leather goods store and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 2.50 out of 5 stars based on 11 reviews. The street address of this business is Unit LG - 142 - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates. Condotti is open seven days a week from 10:00am to 10:00pm.

FAQs
Where Condotti is located at?
Condotti is located at Unit LG - 142 - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates.
What is the contact number of Condotti?
The contact number of Condotti is +971 4 454 8390
Reviews

1 lisa james 17 months ago

Steer clear of this store. I am beyond angry. Bought a V Roox suitcase on 1/30/23 and this is what the wheels look like on February 2, 2023. I did not check it for my flight as it is a carryon???? I feel totally ripped off for a $270 suitcase!!!! Of course I’ve tried to call, now that I’m out the country and no answer. They should be reported!

1 Chintan Surana 13 months ago

Pathetic!
Stay away from this store. Every brand I asked for warranty coverage, the sales person Daly (maybe Dala) kept repeating it is international. I asked if I could have more specific answer about the countries where I usually travel his answer was international means it’s covered everywhere. So I asked him to check warranty information for London/UK and Singapore. Then he just looked away and stopped answering. Completely ignoring me.

They are just try to sell. No intent to help.

1 Wasim Abbas 23 months ago

Sold a bag to me named "Leaves King" stating that it's a product made in UK. I just realised that I have been cheated as the product is neither a UK product nor is it as expensive as what I have paid. Their usual practice is to escalate the prices to more than twice and then put a 50+% discount on the product. All the products in this store are cheap but surprisingly expensive looking Chinese stuff. I really wonder how long would this bag last.

1 Jad Abou Rjeily 35 months ago

Unprofessional , specially the Manager ,my gf bought a leather pouche and changed her mind after 1 hr , she came back to get refunded and they told her that it's impossible! And no one even said that to her before and only on the receipt it's mentioned exchange within 14 days .
Called the shop , and asked to speak to the manager and he was talking and even not listening to what I'm saying and even didn't introduce himself i told him it's your right not to refund if you inform the clients not after . And i told him i will make complain to the customer service . He said ok. I don't recommend anyone to go there and I'm not even surprised by reading all this negative reviews.

1 Shumon Basar 59 months ago

I would strongly not recommend this store. They are not to be trusted, in particular the manager. I was sold quite an expensive V-Roox wheelie case, which the salesman demonstrated was sturdy enough for him to stand on, and boasted about the 5 year guarantee. However, after about 6 weeks, the shell was cracking badly around the wheels, as well as chipping off in general. So much for this indestructible material. Worse still, one of the wheels jammed, meaning I could not pull it without it tipping over (not what you want when you are traveling the world, mostly in a rush).

When I took it back to Condotti Dubai Mall, the first salespeople nonchalantly told me to come back and see the manager later in the afternoon (like I have all the time in the world to do so). I did, and his absolute indifference was some of the worse customer service I’ve experienced. He improvised, “It could get damaged on the first day,” etc—with no sense of apology or consideration, just blathering excuses. He offered to send it to their repair services, but, I was not interested in such a new, costly case being “fixed”. It was clear it was in no way living up to the claims made for it. Imagine what it will be like after a year. Two. Or even the five of the guarantee? Of course I blame the brand's poor quality, but, since the store is the customer interface, then the blame lies squarely with them. This manager is rude and arrogant and it’s clear once they have taken your money they simply do not care about what happens after.

I would absolutely recommend against this store, unless you want to feel, like me, that you have wasted hundred of dollars. In short, these people behave like scammers.

1 Mohammed Almahboobi 47 months ago

Not recommended at all!
If they give you a faulty bag and you noted that after paying, they will not do anything about it and force you to choose another bag for the same price. No comment!

5 almayasa Rashed 23 months ago

Perfect travel bags shop

1 Reyan Ahammed 23 months ago

thallipoli
Map Location
Business Hours
Thursday 10:00am - 10:00pm
Friday 10:00am - 10:00pm
Saturday 10:00am - 10:00pm
Sunday 10:00am - 10:00pm
Monday 10:00am - 10:00pm
Tuesday 10:00am - 10:00pm
Wednesday 10:00am - 10:00pm
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