83 reviews

DHL Service Point (DHL EMIRATES AIRLINES HQ)

Name: DHL Service Point (DHL EMIRATES AIRLINES HQ)
Address: Dubai, United Arab Emirates
Rating: 3.8

Dubai

2nd Floor, Atrium Plaza, Emirates Airlines Headquarter Building - near Metro Station Entrance - Dubai - United Arab Emirates

Courier service Delivery service Logistics service Mailing service Shipping and mailing service Shipping company Shipping service Transport interchange

+971 600 567567

Photos

DHL Service Point (DHL EMIRATES AIRLINES HQ)

About

DHL Service Point (DHL EMIRATES AIRLINES HQ) is a courier service, delivery service, logistics service, mailing service, shipping and mailing service, shipping company, shipping service and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 83 reviews. The street address of this business is 2nd Floor, Atrium Plaza, Emirates Airlines Headquarter Building - near Metro Station Entrance - Dubai - United Arab Emirates. DHL Service Point (DHL EMIRATES AIRLINES HQ) is closed on Saturday and Sunday, and other days it is open from 08:00am to 05:30pm.

FAQs

Where DHL Service Point (DHL EMIRATES AIRLINES HQ) is located at?: DHL Service Point (DHL EMIRATES AIRLINES HQ) is located at 2nd Floor, Atrium Plaza, Emirates Airlines Headquarter Building - near Metro Station Entrance - Dubai - United Arab Emirates.
What is the contact number of DHL Service Point (DHL EMIRATES AIRLINES HQ)?: The contact number of DHL Service Point (DHL EMIRATES AIRLINES HQ) is +971 600 567567

Reviews

5 Ishrat Mahmood 35 months ago

This service is specially for Emirates Airlines staff. Which is very good facilty for the employees of Emirates Airli es. Before the DHL office was at Atrium, but now they have shifted to
BASEMENT. Which little bit difficult for the people to take their items down to basement. Above all there is no access for Retired personnel and even no offer for retirees. So my suggestion are....
First they give access to Retirees with discounts to send their items there home countries or abroad.

1 Darim01 35 months ago

DHL have not updated their website. Only emirates staff can use this service. It is located in the basement, not level 2 as stated in the website. This service is not open to the general public any longer, you need an emirates staff card to access.

1 Askhat Bikmanov 38 months ago

I have sent important document to US, and they called me after 2 weeks and told me it’s lost. And there are no solutions to this. Don’t trust your shipments to them. Dont do the mistake I did, I have all supporting documents and I can prove their mistake.

1 Moises Mariscal 38 months ago

1 document and a piece of clothe cost me 33 dirhams to send from dubai to Abu Dhabi. It didn't even reach 1kg.

Plus the guy in charge asked me to open the envelope, repack it and put it in their official bag. Wasnt a hard thing but he is simply too busy for a single customer. I didn't even feel I am dealing with international brand.

DHL simply overcharge for a local courier. Totally not recommended.

5 Marita T21 38 months ago

Andrew is Amazing...Friendly and possess the knowledge and the kindness to assist where required

2 Hiroe Misawa 58 months ago

The man staff was so rude.
He was talking on the phone while dealing with my packages and was very grumpy since something stressful happened in his personal life. My packages were wrapped nicely but he told me to open all for inspection and he was very rude !! So I told him to stop being rude and grumpy. He changed his attitude from that point and told me that he didn’t need to check the rest of the packages anymore because I declared they were only clothes. Is it allowed not to check inside? And if yes, why he wanted me to open all at the beginning ? I was upset because he was rude, not because he wanted to check all. If it’s the procedure, he should do it even tho customers are upset. It was very confusing experience.
But i put 2 star because the service is reasonable :)

1 Wendy Hoe 58 months ago

The staff was on the phone talking & laughing very loudly with his mask down. The moment we stepped into the unit, he hung up & pulled up his mask.. make no mistake, tt was really gd.
Being our 1st time sending items home to our family members due to Covid, we had alot of questions due to uncertainties. His attitude was down rite rude, he treated us as if we were irritants.. best part was, we were the only 1s there initially, therefore we weren't even holding up a line.
He was the most disguntled & impatient individual we hv ever met!

1 Feras Nashed 46 months ago

not advisable at all to send through them,
1st they are way more expensive than other competitors ( almost double price )
and then they are way not professional,
I sent through them some documents but after 15 days, I received a call that the document has not bee shipped, waiting for an Indemnity Letter which I do not know why???
while I had already signed this letter and hand it over to their guy when he come for collection.
till now the document has not been shipped and I don't know by when it will arrive...

Map Location

Business Hours

Thursday	08:00am - 05:30pm
Friday	08:00am - 12:00pm
Saturday	Day off
Sunday	Day off
Monday	08:00am - 05:30pm
Tuesday	08:00am - 05:30pm
Wednesday	08:00am - 05:30pm