114 reviews

Emirates Post Group Head Office

Name: Emirates Post Group Head Office
Address: Dubai, United Arab Emirates
Rating: 3.3

Dubai

HQ - Street 54 - 54th St - near Al Mawakeb School - Garhoud - Dubai - United Arab Emirates

Post office Courier service Delivery service Mailbox rental service Mailing service Shipping and mailing service Shipping service Bus stop

+971 600 599999

Photos

About

Emirates Post Group Head Office is a post office, courier service, delivery service, mailbox rental service, mailing service, shipping and mailing service, shipping service and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.30 out of 5 stars based on 114 reviews. The street address of this business is HQ - Street 54 - 54th St - near Al Mawakeb School - Garhoud - Dubai - United Arab Emirates. Emirates Post Group Head Office is closed on Saturday and Sunday, and other days it is open from 08:00am to 06:00pm.

FAQs

Where Emirates Post Group Head Office is located at?: Emirates Post Group Head Office is located at HQ - Street 54 - 54th St - near Al Mawakeb School - Garhoud - Dubai - United Arab Emirates.
What is the contact number of Emirates Post Group Head Office?: The contact number of Emirates Post Group Head Office is +971 600 599999

Reviews

5 Jhankrut Shah 17 months ago

I had to intervene the standard delivery process of Emirates Post to get my Emirates ID from the head office. The reception immediately understood my request and helped me by making a quick call internally. I was due to travel in a few hours and this assistance really helped me out in going ahead with my plans without any obstruction. Overall, great experience and appreciated the support :)

1 Rashid Almuhiri 18 months ago

bad service ever my shipment arrived 4 days ago, I got a call 2 days after that confirming my location to deliver, after that they told me they will deliver in 2 working days, no one contacted me after that, i called the call center and they told me the shipment will be delivered tomorrow then i asked if can called as I will be at work in the next day and will not be able to receive it the call center staff told me someone will contact me for delivery or collect but no call I called again and they told me they will call at 04:00PM and as I was expecting no one called, I believe it’s a mistake to send shipments by Emirates post.

The only plus point in all this is the last call center staff he cares and he call the delivery center to find out what is going on than he called me back and finally he arranges a pickup then went there to collect my shipment.

1 Hareb Humaid 16 months ago

Bad Service, not qualified staff and personnel and don’t have the right device and tools. I wanted to pick up my package and the driver told me he don’t have the right device in order to scan the emirates ID. Also the call center are not responding/ picking up the phone. Such a waste of time

5 Mo Abdrabou 16 months ago

Thank you so much you guys are very professional I called today to ask if my shipment can be delivered the same day arrived from USA because it’s my son Birthday Gift and they did it I really appreciate it
Thank you

1 Anas Abu Asabeh 20 months ago

This is regretfully the worst courier firm! I always buy from Ali express and choose free deliver. the goods get delivered by other parties other companies than emirates post and they NEVER charge any penny. when it unfortunately came through emirates post they asked for 30 AED charge for an item that is worth 10 dirhams! 300% of its value!!! when I asked to pick it up myself they refused, I even asked to deliver to my company's POBox they also refused! I dont understand your logic behind this! instead of wasting so many resources to return back an item that has been in process for almost a month and then the customer refuses to get due to the unfair charge, you could have asked customer to collect! or at least charge a reasonable value in relation to the good's value!!

5 Arun Andrew Varghese 19 months ago

Mr Noor Ahmad , thank you for helping me to get the Emirates ID so quickly and that too on a Friday break time . Appreciate you for going over and beyond in your service ????.

1 Khaled R 20 months ago

Extra charges are always added to my online orders from outside UAE 30 dirhams and taxes (even if the value of the order is 10 dirham) while almost all other shipping companies in UAE are delivering without any extra fees

I ended up asking the online store not to send anything to me through emirates post ever again as the free alternative are available

1 Lindsay Leaño 21 months ago

WORST COURIER SERVICE EVER! I PAID FOR PREMIUM SHIPMENT AS I NEED TO SEND AN URGENT DOCUMENT SOMEWHERE AND MY SHIPMENT GOT CANCELLED TWICE. MY DOCUMENTS GOT STUCK WITH THEM FOR ALMOST 5 DAYS! NO ONE EVEN INFORMED ME THAT IT GOT CANCELLED. I JUST TRIED TO TRACK IT ON THEIR WEBSITE AND FOUND OUT THAT MY ITEM STILL NOT BEEN SHIPPED. SUCH A WASTE OF TIME! POOR CUSTOMER SERVICE! NO ACTION HAS BEEN MADE! CANNOT RECTIFY THE ISSUE IMMEDIATELY!

Map Location

Business Hours

Wednesday	08:00am - 06:00pm
Thursday	08:00am - 06:00pm
Friday	08:00am - 12:00pm
Saturday	Day off
Sunday	Day off
Monday	08:00am - 06:00pm
Tuesday	08:00am - 06:00pm